Hello everyone,
I have been printing with my printer for several months now on my Xubuntu machine and everything worked perfectly. Today, I was printing some documents when the printer suddenly stopped working. Here is some additional info:
Printer: HP LaserJet P1102W
Connexion: USB
What IS working:
- the printer powers up;
- I can manually print a test page when I press a certain button combination on the printer;
- Xubuntu recognizes the printer (for example, it knows if it is connected or not).
What I have tried:
- rebooting the computer;
- rebooting the printer;
- disconnecting/reconnecting the USB cable on both ends;
- unistalling and reinstalling the printer;
- uninstalling and reinstalling HPLIP.
Unfortunately, nothing helps...
I have looked at the CUPs page (http://localhost:631/printers/) and the printer appears. Its status is: Idle - "Sending data to printer." Finally, I have followed this page (under USB printer) but I am not familiar with the output I see. I don't really know what to expect here... Here is the output:
Code:
lsmod | grep usb
usblp 22901 0
usb_storage 66545 2 uas
btusb 32497 0
bluetooth 446409 22 bnep,btusb,rfcomm
usbhid 52616 0
hid 110426 2 hid_generic,usbhid
After unplugging:
Code:
tail -f /var/log/syslog
Sep 19 16:01:59 Hesse kernel: [ 4482.466014] usb 3-2: USB disconnect, device number 21
Sep 19 16:01:59 Hesse kernel: [ 4482.466376] usblp0: removed
Sep 19 16:01:59 Hesse udev-configure-printer: remove /devices/pci0000:00/0000:00:14.0/usb3/3-2
Sep 19 16:01:59 Hesse udev-configure-printer: URI of detected printer: hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000RK1HV44PR1a, normalized: laserjet professional p1102w serial 000000000rk1hv44pr1a
Sep 19 16:01:59 Hesse udev-configure-printer: URI of print queue: usb://HP/LaserJet%20Professional%20P1102w?serial=000000000RK1HV44SI1c, normalized: laserjet professional p1102w serial 000000000rk1hv44si1c
Sep 19 16:01:59 Hesse udev-configure-printer: URI of detected printer: usb://HP/LaserJet%20Professional%20P1102w?serial=000000000RK1HV44PR1a, normalized: laserjet professional p1102w serial 000000000rk1hv44pr1a
Sep 19 16:01:59 Hesse udev-configure-printer: URI of print queue: hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000RK1HV44PR1a, normalized: laserjet professional p1102w serial 000000000rk1hv44pr1a
Sep 19 16:01:59 Hesse udev-configure-printer: Queue ipp://localhost:631/printers/HP-LaserJet-Professional-P1102w has matching device URI
Sep 19 16:01:59 Hesse udev-configure-printer: Disabled printer ipp://localhost:631/printers/HP-LaserJet-Professional-P1102w as the corresponding device was unplugged or turned off
Sep 19 16:01:59 Hesse colord: device removed: sysfs-Hewlett-Packard-HP_LaserJet_Professional_P1102w
After plugging back:
Code:
Sep 19 16:03:39 Hesse kernel: [ 4582.283476] usb 3-2: new high-speed USB device number 22 using xhci_hcd
Sep 19 16:03:39 Hesse kernel: [ 4582.412348] usb 3-2: New USB device found, idVendor=03f0, idProduct=032a
Sep 19 16:03:39 Hesse kernel: [ 4582.412356] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Sep 19 16:03:39 Hesse kernel: [ 4582.412360] usb 3-2: Product: HP LaserJet Professional P1102w
Sep 19 16:03:39 Hesse kernel: [ 4582.412363] usb 3-2: Manufacturer: Hewlett-Packard
Sep 19 16:03:39 Hesse kernel: [ 4582.412367] usb 3-2: SerialNumber: 000000000RK1HV44PR1a
Sep 19 16:03:39 Hesse kernel: [ 4582.414944] usblp 3-2:1.0: usblp0: USB Bidirectional printer dev 22 if 0 alt 0 proto 2 vid 0x03F0 pid 0x032A
Sep 19 16:03:39 Hesse logger: loading HP Device 003 022
Sep 19 16:03:39 Hesse udev-configure-printer: add /devices/pci0000:00/0000:00:14.0/usb3/3-2
Sep 19 16:03:39 Hesse udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:14.0/usb3/3-2
Sep 19 16:03:39 Hesse udev-configure-printer: MFG:Hewlett-Packard MDL:HP LaserJet Professional P1102w SERN:- serial:000000000RK1HV44PR1a
Sep 19 16:03:40 Hesse kernel: [ 4583.447443] usblp0: removed
Sep 19 16:03:40 Hesse kernel: [ 4583.450903] usblp 3-2:1.0: usblp0: USB Bidirectional printer dev 22 if 0 alt 0 proto 2 vid 0x03F0 pid 0x032A
Sep 19 16:03:40 Hesse udev-configure-printer: URI contains USB serial number
Sep 19 16:03:40 Hesse udev-configure-printer: URI match: usb://HP/LaserJet%20Professional%20P1102w?serial=000000000RK1HV44PR1a
Sep 19 16:03:40 Hesse udev-configure-printer: SERN field matches USB serial number
Sep 19 16:03:40 Hesse udev-configure-printer: URI match: hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000RK1HV44PR1a
Sep 19 16:03:40 Hesse udev-configure-printer: URI of detected printer: usb://HP/LaserJet%20Professional%20P1102w?serial=000000000RK1HV44PR1a, normalized: laserjet professional p1102w serial 000000000rk1hv44pr1a
Sep 19 16:03:40 Hesse udev-configure-printer: URI of print queue: usb://HP/LaserJet%20Professional%20P1102w?serial=000000000RK1HV44SI1c, normalized: laserjet professional p1102w serial 000000000rk1hv44si1c
Sep 19 16:03:40 Hesse udev-configure-printer: URI of detected printer: hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000RK1HV44PR1a, normalized: laserjet professional p1102w serial 000000000rk1hv44pr1a
Sep 19 16:03:40 Hesse udev-configure-printer: URI of print queue: hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000RK1HV44PR1a, normalized: laserjet professional p1102w serial 000000000rk1hv44pr1a
Sep 19 16:03:40 Hesse udev-configure-printer: Queue ipp://localhost:631/printers/HP-LaserJet-Professional-P1102w has matching device URI
Sep 19 16:03:40 Hesse udev-configure-printer: Re-enabled printer ipp://localhost:631/printers/HP-LaserJet-Professional-P1102w
Sep 19 16:03:40 Hesse colord: Device added: sysfs-Hewlett-Packard-HP_LaserJet_Professional_P1102w
Then:
Code:
lsusb
Bus 002 Device 002: ID 8087:8000 Intel Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 059f:1057 LaCie, Ltd
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 005: ID 5986:055c Acer, Inc
Bus 003 Device 004: ID 8087:07dc Intel Corp.
Bus 003 Device 010: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
Bus 003 Device 018: ID 17f6:0822 Unicomp, Inc
Bus 003 Device 022: ID 03f0:032a Hewlett-Packard
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
And:
Code:
ls -l /dev/usb/lp* /dev/bus/usb/*/*
crw-rw-r-- 1 root root 189, 0 Sep 19 14:47 /dev/bus/usb/001/001
crw-rw-r-- 1 root root 189, 1 Sep 19 14:47 /dev/bus/usb/001/002
crw-rw-r-- 1 root root 189, 128 Sep 19 14:47 /dev/bus/usb/002/001
crw-rw-r-- 1 root root 189, 129 Sep 19 14:47 /dev/bus/usb/002/002
crw-rw-r-- 1 root root 189, 256 Sep 19 14:47 /dev/bus/usb/003/001
crw-rw-r-- 1 root root 189, 259 Sep 19 14:47 /dev/bus/usb/003/004
crw-rw-r-- 1 root root 189, 260 Sep 19 14:47 /dev/bus/usb/003/005
crw-rw-r-- 1 root root 189, 265 Sep 19 15:16 /dev/bus/usb/003/010
crw-rw-r-- 1 root root 189, 273 Sep 19 15:57 /dev/bus/usb/003/018
crw-rw-r--+ 1 root lp 189, 277 Sep 19 16:03 /dev/bus/usb/003/022
crw-rw-r-- 1 root root 189, 384 Sep 19 14:47 /dev/bus/usb/004/001
crw-rw-r-- 1 root root 189, 385 Sep 19 14:47 /dev/bus/usb/004/002
crw-rw---- 1 root lp 180, 0 Sep 19 16:03 /dev/usb/lp0
Then:
Code:
sudo usb_printerid /dev/usb/lp0
MFG:Hewlett-Packard;MDL:HP LaserJet Professional P1102w;CMD:ZJS,PJL,ACL,HTTP;CLS:PRINTER;DES:HP LaserJet Professional P1102w;FWVER:20101011;
sudo usb_printerid /dev/usb/lp1
Error: No such file or directory: can't open '/dev/usb/lp1'
hp-info -i
HP Linux Imaging and Printing System (ver. 3.14.3)
Device Information Utility ver. 5.2
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Using device: hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000RK1HV44PR1a
HP Linux Imaging and Printing System (ver. 3.14.3)
System Tray Status Service ver. 2.0
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
/usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:127: RuntimeWarning: PyOS_InputHook is not available for interactive use of PyGTK
set_interactive(1)
hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000RK1HV44PR1a
Device Parameters (dynamic data):
Parameter Value(s)
---------------------------- ----------------------------------------------------------
agent1-ack False
agent1-desc Black toner cartridge
agent1-dvc 0
agent1-health 0
agent1-health-desc Good/OK
agent1-hp-ink False
agent1-id 0
agent1-kind 4
agent1-known False
agent1-level 100
agent1-level-trigger 0
agent1-sku 85A
agent1-type 1
agent1-virgin False
back-end hp
cups-printers ['HP-LaserJet-Professional-P1102w']
cups-uri hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000RK
1HV44PR1a
dev-file
device-state 1
device-uri hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000RK
1HV44PR1a
deviceid MFG:Hewlett-Packard;MDL: LaserJet Professional
P1102w;CMD:ZJS,S,PJL,ACL,HT;CLS:PRINTER;D;D:H:HP LaserJet
Pfefessional P110;F;FWVER:20101011;
duplexer 0
error-state 0
host
in-tray1 1
in-tray2 1
is-hp True
media-path 1
panel 0
panel-line1
panel-line2
photo-tray 0
port 1
r 0
revision 254
rg 000
rr 000000
rs 000000000
serial 000000000RK1HV44PR1a
status-code 1000
status-desc Idle
supply-door 1
top-door 1
Model Parameters (static data):
Parameter Value(s)
---------------------------- ----------------------------------------------------------
align-type 0
clean-type 0
color-cal-type 0
copy-type 0
embedded-server-type 0
fax-type 0
fw-download False
icon HP_LaserJet_1012.png
io-mfp-mode 6
io-mode 1
io-support 10
job-storage 0
linefeed-cal-type 0
model HP_LaserJet_Professional_P1102w
model-ui HP LaserJet Professional p1102w
model1 HP LaserJet Professional P1102w Printer
monitor-type 0
panel-check-type 0
pcard-type 0
plugin 1
plugin-reason 1
power-settings 0
pq-diag-type 0
r-type 0
r0-agent1-kind 4
r0-agent1-sku 85A
r0-agent1-type 1
scan-src 0
scan-type 0
status-battery-check 0
status-dynamic-counters 0
status-type 8
support-released True
support-subtype 2202411
support-type 2
support-ver 3.10.4
tech-class ['LJZjsMono']
tech-subclass ['NoAutoDuplex']
tech-type 3
usb-pid 810
usb-vid 1008
wifi-config 3
Status History (most recent first):
Date/Time Code Status Description User Job ID
-------------------- ----- ---------------------------------------- -------- --------
09/19/15 16:10:34 1000 Idle eric 0
Done.
And:
Code:
hp-makeuri 003:022
HP Linux Imaging and Printing System (ver. 3.14.3)
Device URI Creation Utility ver. 5.0
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
CUPS URI: hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000RK1HV44PR1a
Done.
And finally:
Code:
lpinfo -v
network lpd
network ipp14
network socket
direct hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000RK1HV44PR1a
direct usb://HP/LaserJet%20Professional%20P1102w?serial=000000000RK1HV44PR1a
network ipp
network ipps
network http
network https
network smb
direct hpfax
I have no idea what went wrong here and I am left with an unusable printer... If you notice anything, please let me know.
Best regards!
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