I too am having problems getting this scanner to work properly. I'm using Ubuntu 12.04 and sometimes it works but then sometimes, like now, when I try to start the software it pops up a dialog that says:
"Could not send command to scanner. Check the scanner's status."
Usually if I turn it off and back on and then unplug and replug in the USB cord it will then begin working but not now. This is getting really frustrating and I will probably have to restart Ubuntu to get it to work again.
Surely there is a way to get this scanner to work consistently using Ubuntu. Does anyone have any ideas on this?
Thanks.
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