Wacom One not being detected on Ubuntu 18.04.3

**robertchambers** · January 27th, 2020

I have just got a Wacom One Medium, it does not work at all on Ubuntu. It is not detected in Settings > Devices > Wacom Tablets, giving only "No tablet detected". I am on Ubuntu 18.04.3, kernel 4.15.0-74-generic

I have followed the instructions here: https://github.com/linuxwacom/input-...om-from-source

The build command runs without error in the extracted wacom-input directory. I then run

Code:

grep "" /sys/module/wacom*/version

With the tablets plugged in which gives

Code:

grep: /sys/module/wacom*/version: No such file or directory

and

Code:

modinfo wacom | grep version

Gives

Code:

version:        v2.00-0.45.0
srcversion:     0AA19FE5A3E9C50CD127943

This is after rebooting into gnome on xorg. Running:

Code:

sudo rmmod wacom

Gives:

Code:

rmmod: ERROR: Module wacom is not currently loaded

Similar error for

Code:

sudo rmmod wacom_w8001

Code:

sudo modprobe wacom

Gives:

Code:

modprobe: ERROR: could not insert 'wacom': Required key not available

HTML Code:

sudo modprobe wacom_w8001

Gives no output

Running lsusb gives:

Code:

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 04f2:b52d Chicony Electronics Co., Ltd 
Bus 001 Device 004: ID 8087:0a2a Intel Corp. 
Bus 001 Device 007: ID 056a:037b Wacom Co., Ltd 
Bus 001 Device 003: ID 045e:07b9 Microsoft Corp. 
Bus 001 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

And

Code:

libwacom-list-local-devices

Gives

Code:

(libwacom-list-local-devices:6063): libwacom-CRITICAL **: 23:25:21.509: Duplicate match of 'bluetooth:056a:0360' on device 'Wacom Intuos Pro 2 M WL'.
Failed to initialize device database

What can I do?