Mozilla Firefox & Chrome: Youtube: An error occured, please try again later.

[feitan]

Hi all,


I am totally new here and this is absolutely my first post since I had googled around and really couldn't find the fix. I apologise should I posted this at the wrong section. Kindly advise

As you can see, I am using Mozilla Firefox / Chrome in my case and I couldn't play any video in ANY sites. Tested on youtube.com, facebook.com and other sites. Ubuntu version: 10.04.

But I could play videos downloaded from youtube using Movie Player and I could even play youtube video from Minitube, no issue. The only issue is my web browser.

Before this, I used Namoroka, a beta thingy for Firefox, and it works really fine. After the update, the Namoroka changed to Firefox again and there comes the issue.

The error message from YouTube: An error occurred, please try again later.

This is what I had done:
1) Clear all cache / history on Firefox + Chrome
2) Updated flash player to the latest version

Kindly advise me of what to do ^_^


Thank you very much for the time

[lovinglinux]

https://addons.mozilla.org/en-US/firefox/addon/161939/

[feitan]

Dear lovinglinux,

Thank you very much ^_^ This solves the case instantly

Have a nice day.

[lovinglinux]

Dear lovinglinux,

Thank you very much ^_^ This solves the case instantly

Have a nice day.

You are welcome.

[feitan]

Hi all,

The issue came back again 2 days ago >_<"
Any permanent fix for the issue?

Thanks

[lovinglinux]

Hi all,

The issue came back again 2 days ago >_<"
Any permanent fix for the issue?

Thanks

Please provide the output of the following commands and instructions. This will make sure I will have a good understanding of your Firefox and Flash installations, so I don't need to guess what might be happening to your system:

1 - Flash Version

Type about:config in Firefox address bar, then type plugin.expose_full_path in the filter, then double-click the same item in the results to make it true. Then type about:plugins in the address bar, find Shockwave Flash, copy the corresponding Path and Version and paste here. it should look lie the image below:



2 - Firefox version and architecture

To find Firefox version and architecture, click "Help >> About Mozilla Firefox" in the menu. The info will be located at the bottom of the info dialog:




3 - System Info

Execute the following commands then copy the generated file, named firefox-report.txt from your Desktop and upload it here or paste the contents.

To execute those commands, select the entire content below, then go to "Applications >> Accessories >> Terminal" and click the terminal with the middle-mouse button.

echo 'Ubuntu Architecture' > ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
uname -a >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Ubuntu Version' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
cat /etc/lsb-release >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Firefox Packages' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
dpkg --get-selections | grep 'firefox*' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Firefox binaries' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
which firefox >> ~/Desktop/firefox-report.txt
file /usr/bin/firefox >> ~/Desktop/firefox-report.txt
file /usr/local/bin/firefox >> ~/Desktop/firefox-report.txt
file /opt/firefox/firefox >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Firefox divertion' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
file /usr/bin/firefox.ubuntu >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Sources' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
ls /etc/apt/sources.list.d >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Flash packages' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
dpkg --get-selections | grep 'flash*' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Plugin locations' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
locate libflashplayer.so  >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
locate flashplugin-alternative.so  >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
echo 'Flash symlinks' >> ~/Desktop/firefox-report.txt
echo '' >> ~/Desktop/firefox-report.txt
file /usr/lib/firefox-addons/plugins/libflashplayer.so  >> ~/Desktop/firefox-report.txt
file /usr/lib/mozilla/plugins/flashplugin-alternative.so  >> ~/Desktop/firefox-report.txt
file /etc/alternatives/mozilla-flashplugin  >> ~/Desktop/firefox-report.txt
file /var/lib/flashplugin-installer/npwrapper.libflashplayer.so  >> ~/Desktop/firefox-report.txt
firefox ~/Desktop/firefox-report.txt

[feitan]

Dear lovinglinux,

Thank you very much for the support. The information is as attached. The screenshot for the second request doesn't seem to be helpful
Hoping to hear from you soon ^_^

Thanks.


Edit: Didn't realise I could expand the window for second request XD~~~ Here, as per attached

[lovinglinux]

The problem is that you have gnash installed.

Run FLASH-AID to fix this.

https://addons.mozilla.org/en-US/firefox/addon/161939/

[feitan]

Dear lovinglinux,

Thank you for the reply
But the fix doesn't seems to work >.<"

Kindly advise, thanks


edit: haaa...After re-reading your reply, I removed gnash and it works like a charm ^_^ Thank you very much for the intel, lovinglinux ^_^

[lovinglinux]

Dear lovinglinux,

Thank you for the reply
But the fix doesn't seems to work >.<"

Kindly advise, thanks


edit: haaa...After re-reading your reply, I removed gnash and it works like a charm ^_^ Thank you very much for the intel, lovinglinux ^_^

You are welcome.