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Thread: [SOLVED] Cannot delete emails from trash in Evolution

  1. #1
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    [SOLVED] Cannot delete emails from trash in Evolution

    I'm not sure why, but any messages in the trash cannot be deleted. If I undelete them, they are removed from the trash and back to the original position. As soon as I put anything in the trash, it can't be deleted. It just sits there...the summary says it's storing the folder, it completes without errors but nothing is ever deleted.

    Ideas?

  2. #2
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    Re: Cannot delete emails from trash in Evolution

    Have you tried:
    Evolution/file/empty trash

  3. #3
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    Re: Cannot delete emails from trash in Evolution

    Well yes, and it does nothing. No error messages either.

  4. #4
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    Re: Cannot delete emails from trash in Evolution

    Have you tried highlighting the trash folder and evolution/folder/expunge?

    See this site:
    http://www.go-evolution.org/FAQ

  5. #5
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    Re: Cannot delete emails from trash in Evolution

    Quote Originally Posted by Enigmatic View Post
    I'm not sure why, but any messages in the trash cannot be deleted. If I undelete them, they are removed from the trash and back to the original position. As soon as I put anything in the trash, it can't be deleted. It just sits there...the summary says it's storing the folder, it completes without errors but nothing is ever deleted.

    Ideas?
    Right-click the Trash folder and select "Empty Garbage bin".
    Regards, David.
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  6. #6
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    Re: Cannot delete emails from trash in Evolution

    Ok, when doing an expunge I noticed that it gave me an error about folder/summary not matching for one of my folders. I delete the ev-summary for that folder, and any messages that were in that folder originally were then possible to delete.

    It seems like the remaining messages in the trash are originally from my inbox. I removed the ev-summary for the inbox, but it doesn't empty the trash (with no error either, just says expunging 100% and finishes with no error, but the messages are still there).

    This is using a POP3 account with mail stored on my PC.

  7. #7
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    Re: Cannot delete emails from trash in Evolution

    Anyone else have any ideas?

  8. #8
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    Re: Cannot delete emails from trash in Evolution

    I had been struggling this problem for a while now. Pretty much figured out the solution myself. I am using evolution 2.24.1 on intrepid.

    Backup your evolution data using the "file->backup settings" option.
    Go to your home folder.
    Check the "show hidden files" in the view menu to see all the files.
    Navigate to ".evolution/mail/local" folder. select and DELETE all files with the following extensions:
    .index
    .ev-summary
    .cmeta
    Do NOT delete the files ending in ".data"
    Restart evolution. Give it a few minutes to load as it will have to re-create all the indices.
    You should now be able to delete files from trash and junk.

    Hope this helps.

    Disclaimer: I am not responsible for any loss of information you may encounter or if your machine should spontaneously combust.

  9. #9
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    Re: Cannot delete emails from trash in Evolution

    Awesome, that did the trick. I had a feeling it could be solved with a similar method.

  10. #10
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    Re: [SOLVED] Cannot delete emails from trash in Evolution

    Divine Amoeba, this would be a nice edition to the known bugs and workarounds thread for Intrepid. Nice fix!

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