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Thread: Synce error: can't sync with HTC Touch Pro

  1. #1
    Join Date
    Nov 2007
    Location
    Netherlands
    Beans
    46
    Distro
    Ubuntu

    Synce error: can't sync with HTC Touch Pro

    After following the installation steps of

    I still can't sync.

    When i run $ msynctool --sync synce-sync (with ~$ synce-sync-engine in another cli-window) i get this error message at the end:
    Code:
    Member 2 of type evo2-sync just sent all changes
    Member 1 of type synce-opensync-plugin had an error while getting changes: Error during get_changeinfo() method
    DEBUG:SynCE:disconnect() called
    Member 1 of type synce-opensync-plugin just disconnected
    Member 2 of type evo2-sync just disconnected
    All clients have disconnected
    The sync failed: Unable to read from one of the members
    Error synchronizing: Unable to read from one of the members
    Pipe closed! Exiting.
    Pipe closed! Exiting.
    AFAISee the connection between my HTC touc Pro <> msync does not work. However, synce-pls gives a nice tree with folders on my phone. So, there is at least a connection.

    Running $ msynctool --showgroup synce-sync gives output:
    Code:
    Groupname: synce-sync
    Member 1: synce-opensync-plugin
    	No Configuration found: Member has not been configured
    Member 2: evo2-sync
    	Configuration : <config>
      <address_path>default</address_path>
      <calendar_path>default</calendar_path>
      <tasks_path>default</tasks_path>
    </config>
    So, the synce-opensync-plugin isn't configured?

    I googled a lot, but i can't find the right solution.

  2. #2
    Join Date
    Dec 2008
    Beans
    1

    Re: Synce error: can't sync with HTC Touch Pro

    Hi,

    I have exactly the same error message with my HTC P3300 connected on my Ubuntu 8.04 laptop :

    When I try to sync :

    Code:
    Member 2 of type synce-opensync-plugin had an error while getting changes: Error during get_changeinfo() method
    DEBUG:SynCE:disconnect() called

    And when I use msynctool --showgroup evolution

    Code:
    arnaud@arnaud-laptop:~$ msynctool --showgroup evolution
    Groupname: evolution
    Member 2: synce-opensync-plugin
    	No Configuration found: Member has not been configured
    Member 1: evo2-sync
    	Configuration : <?xml version="1.0"?>
    <config>
      <address_path>default</address_path>
      <calendar_path/>
      <tasks_path/>
    </config>
    
    arnaud@arnaud-laptop:~$
    Didi someone can help us ?

    Thanks,
    Arnaud

  3. #3
    Join Date
    Dec 2007
    Location
    Shepperton, UK.
    Beans
    2,489
    Distro
    Ubuntu Development Release

    Re: Synce error: can't sync with HTC Touch Pro

    I think you may be out of luck with HTC phones as generally they don't seem to work with Ubuntu. Gammu/Wammu doesn't work either. I have an HTC Lobster 700TV and that doesn't work. Even bluetooth will only work one way.
    Intel E5700 G41 8Gb Xubuntu 13.10, Ubuntu 13.4, WinXP.
    Revo R3610 Win7 Pro, Ubuntu 13.04

    Absolute Beginners Compiz-fusion wiki Local Weather

  4. #4
    Join Date
    Feb 2008
    Beans
    1

    Lightbulb Re: Synce error: can't sync with HTC Touch Pro

    Hi, i had exactly the same problem with a samsung i900, and resolved it by installing synce-multisync-plugin. Once installed, msynctool --sync group worked as excepted !
    So, I'll advice you to verify that you have it.
    ++
    (please excuse my english)

  5. #5
    Join Date
    Jan 2009
    Beans
    1

    Re: Synce error: can't sync with HTC Touch Pro

    Hi, I had the same problem. Creating partnership with synce-create-partnership helped.

  6. #6
    Join Date
    Jul 2007
    Beans
    34
    Distro
    Ubuntu 8.04 Hardy Heron

    Re: Synce error: can't sync with HTC Touch Pro

    Ok, I got this to work. I used the information found on this page...
    http://smealko.blogspot.com/2008/10/...-work-for.html

    In Summary, you need to go System>Administration>Synaptic Package Manager
    and make sure all of the following programs are installed.

    multisync-tools multisync0.90 opensync-module-python opensync-plugin-evolution opensync-plugin-google-calendar opensync-plugin-synce python-opensync synce-gnomevfs synce-gvfs synce-hal synce-sync-engine synce-trayicon

    Also, I did open an terminal and type "sudo modprobe ipaq" Not sure if this made a difference....

    Reboot and the synce-trayicon should start. Right click to browse files, works like a charm.

    - Enjoy
    Runamok81

  7. #7
    Join Date
    Mar 2009
    Beans
    4
    Distro
    Ubuntu 8.10 Intrepid Ibex

    Re: Synce error: can't sync with HTC Touch Pro

    Hi there,

    I'm on Intrepid and I'm having the following problem syncing with my Touch Pro:

    Code:
    $ msynctool --sync synce-sync
    Synchronizing group "synce-sync" 
    The previous synchronization was unclean. Slow-syncing
    DEBUG:SynCE:Connect() called
    Member 1 of type synce-opensync-plugin just connected
    Member 2 of type evo2-sync just connected
    All clients connected or error
    DEBUG:SynCE:get_changeinfo() called
    DEBUG:SynCE:slow sync requested for Contacts
    DEBUG:SynCE:slow sync requested for Calendar
    DEBUG:SynCE:slow sync requested for Tasks
    INFO:SynCE:initiating device synchronization
    Member 2 of type evo2-sync just sent all changes
    Traceback (most recent call last):
      File "/usr/lib/opensync/python-plugins/synce-opensync-plugin-2x.py", line 152, in get_changeinfo
        self._TriggerSync()
      File "/usr/lib/opensync/python-plugins/synce-opensync-plugin-2x.py", line 117, in _TriggerSync
        self.engine.Synchronize()
      File "/var/lib/python-support/python2.5/dbus/proxies.py", line 140, in __call__
        **keywords)
      File "/var/lib/python-support/python2.5/dbus/connection.py", line 607, in call_blocking
        message, timeout)
    dbus.exceptions.DBusException: org.synce.SyncEngine.Error.NoBoundPartnership: Traceback (most recent call last):
      File "/var/lib/python-support/python2.5/dbus/service.py", line 696, in _message_cb
        retval = candidate_method(self, *args, **keywords)
      File "/usr/lib/python2.5/site-packages/SyncEngine/kernel.py", line 641, in Synchronize
        pship = self._CheckAndGetValidPartnership()
      File "/usr/lib/python2.5/site-packages/SyncEngine/kernel.py", line 358, in _CheckAndGetValidPartnership
        raise errors.NoBoundPartnership
    NoBoundPartnership: org.synce.SyncEngine.Error.NoBoundPartnership: 
    
    Member 1 of type synce-opensync-plugin had an error while getting changes: Error during get_changeinfo() method
    DEBUG:SynCE:disconnect() called
    Member 1 of type synce-opensync-plugin just disconnected
    Member 2 of type evo2-sync just disconnected
    All clients have disconnected
    The sync failed: Unable to read from one of the members
    DEBUG:SynCE:finalize() called
    Error while synchronizing: Unable to read from one of the members

  8. #8
    Join Date
    Mar 2009
    Beans
    4
    Distro
    Ubuntu 8.10 Intrepid Ibex

    Re: Synce error: can't sync with HTC Touch Pro

    Hmm I followed this guide and got it to work: http://ubuntuforums.org/showthread.php?p=6808083

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