Can not get wireless card to even show up

[shinynew]

Intel Mini PCI Wireless 5300 a/g/n WiFi is my card. I have yet to find a place that tells me how to do this.

[pytheas22]

Please post the output of these commands so that we can tell you what you need to do:

lspci -nn
lshw -C Network

[shinynew]

lspci -nn

00:00.0 Host bridge [0600]: Intel Corporation Cantiga Memory Controller Hub [8086:2a40] (rev 07)
00:01.0 PCI bridge [0604]: Intel Corporation Cantiga PCI Express Graphics Port [8086:2a41] (rev 07)
00:1a.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 03)
00:1a.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 03)
00:1a.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 03)
00:1a.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 [8086:2940] (rev 03)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 [8086:2942] (rev 03)
00:1c.2 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 [8086:2944] (rev 03)
00:1c.3 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 [8086:2946] (rev 03)
00:1c.4 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 [8086:2948] (rev 03)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 03)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 03)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 03)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev 93)
00:1f.0 ISA bridge [0601]: Intel Corporation ICH9M LPC Interface Controller [8086:2919] (rev 03)
00:1f.2 SATA controller [0106]: Intel Corporation ICH9M/M-E SATA AHCI Controller [8086:2929] (rev 03)
00:1f.3 SMBus [0c05]: Intel Corporation 82801I (ICH9 Family) SMBus Controller [8086:2930] (rev 03)
01:00.0 VGA compatible controller [0300]: nVidia Corporation Unknown device [10de:0649] (rev a1)
0e:00.0 Network controller [0280]: Intel Corporation Unknown device [8086:4235]
14:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 02)
1a:00.0 System peripheral [0880]: JMicron Technologies, Inc. Unknown device [197b:2382]
1a:00.2 SD Host controller [0805]: JMicron Technologies, Inc. Unknown device [197b:2381]
1a:00.3 System peripheral [0880]: JMicron Technologies, Inc. Unknown device [197b:2383]
1a:00.4 System peripheral [0880]: JMicron Technologies, Inc. Unknown device [197b:2384]

lshw -C Network

  *-network UNCLAIMED     
       description: Network controller
       product: Intel Corporation
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:0e:00.0
       version: 00
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: latency=0
  *-network
       description: Ethernet interface
       product: RTL8111/8168B PCI Express Gigabit Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:14:00.0
       logical name: eth0
       version: 02
       serial: 00:1e:ec:57:06:15
       size: 100MB/s
       capacity: 1GB/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.2LK duplex=full ip=206.174.228.247 latency=0 link=yes module=r8169 multicast=yes port=twisted pair speed=100MB/s

sorry doesn't look that helpful to me. I found the windows drivers for it so I am going to try and use ndiswrapper.

[pytheas22]

I can't find much about the 5300 card and Linux. I did however find this thread (I knew my five semesters of German in college would pay off someday ) that says that you can get the card working using the iwl4965 driver if you update the firmware and recompile it. Try doing this (this is what the poster in that thread says he or she did to get the card working, with as much as possible translated into bash commands):

First, download this file and save it to your desktop. Then run these commands:

sudo apt-get install build-essential
wget http://intellinuxwireless.org/iwlwifi/downloads/iwlwifi-5000-ucode-5.4.A.11.tar.gz
tar -xzvf iwlwifi*
sudo cp iwlwifi-5000-ucode-5.4.A.11/iwlwifi-5000-1.ucode /lib/firmware
bunzip2 compat-wireless-old
tar xf compat-wireless-old
cd compat-wireless*old*
make
sudo make install
sudo make unload
sudo make load

Now reboot. Does lshw -C Network still think that the card is unclaimed? If so, what does dmesg say about the iwl4965 and iwl5300 modules (I'm not sure if you're actually compiling a new module called iwl5300, or if you're recompiling iwl4965 to also support the 5300 card)...were they loaded alright?

[shinynew]

That worked perfectly.

I am usually pretty good with fixing stuff, for example I have been using linux in some form or another for 2 or 3 years, and I have only asked for help and received it about 4 times. Thank you very much, if there is anything small I can do to help you out I will do it.

EDIT: I just got this laptop and tried to install XP on it (pretty good for gaming) and that BSODed on me every single time I tried to install (during set up) on four different disks. this ubuntu install is working fine now.

[pytheas22]

I'm glad it worked! And you can thank the Germans, who appear to be the ones who figured this out first; I just translated.

Also, if you want to return the favor, take a look around these forums whenever you get some free time to see if you know the answer to someone else's problem. Helping others use Linux gets around to you again eventually.

By the way, keep in mind that if you upgrade your kernel via Ubuntu updates, you will probably need to rebuild the iwl5300 module because I don't think that any of the kernels in the repository will include that driver. Hopefully it will be in Intrepid.

[cdukes]

Hi,
I have the exact same problem, except that I followed the instructions and it's still not working.
It looks like the driver gets loaded, but it still shows as disabled under lshw. I've been reading for hours now and haven't been able to resolve the problem.
The card (Intel 5300AGN) is on a new laptop (PCmicroworks Edge, which is based on a Clevo M860TU).


Here's my output from each command:
lspci -nn:

00:00.0 Host bridge [0600]: Intel Corporation Cantiga Memory Controller Hub [8086:2a40] (rev 07)
00:01.0 PCI bridge [0604]: Intel Corporation Cantiga PCI Express Graphics Port [8086:2a41] (rev 07)
00:1a.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 03)
00:1a.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 03)
00:1a.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 03)
00:1a.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 [8086:2940] (rev 03)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 [8086:2942] (rev 03)
00:1c.2 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 [8086:2944] (rev 03)
00:1c.4 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 [8086:2948] (rev 03)
00:1c.5 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 [8086:294a] (rev 03)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 03)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 03)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 03)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev 93)
00:1f.0 ISA bridge [0601]: Intel Corporation ICH9M LPC Interface Controller [8086:2919] (rev 03)
00:1f.2 IDE interface [0101]: Intel Corporation ICH9M/M-E 2 port SATA IDE Controller [8086:2928] (rev 03)
00:1f.3 SMBus [0c05]: Intel Corporation 82801I (ICH9 Family) SMBus Controller [8086:2930] (rev 03)
00:1f.5 IDE interface [0101]: Intel Corporation ICH9M/M-E 2 port SATA IDE Controller [8086:292d] (rev 03)
01:00.0 VGA compatible controller [0300]: nVidia Corporation Unknown device [10de:060b] (rev a2)
06:00.0 Network controller [0280]: Intel Corporation Unknown device [8086:4235]
07:00.0 FireWire (IEEE 1394) [0c00]: JMicron Technologies, Inc. Unknown device [197b:2380]
07:00.1 System peripheral [0880]: JMicron Technologies, Inc. Unknown device [197b:2382]
07:00.2 SD Host controller [0805]: JMicron Technologies, Inc. Unknown device [197b:2381]
07:00.3 System peripheral [0880]: JMicron Technologies, Inc. Unknown device [197b:2383]
08:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 02)

lshw -C Network:

  *-network DISABLED      
       description: Wireless interface
       product: Intel Corporation
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:06:00.0
       logical name: wmaster0
       version: 00
       serial: 00:16:ea:76:8c:8c
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress cap_list logical ethernet physical wireless
       configuration: broadcast=yes driver=iwl4965 latency=0 module=iwl4965 multicast=yes wireless=IEEE 802.11abgn
  *-network
       description: Ethernet interface
       product: RTL8111/8168B PCI Express Gigabit Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:08:00.0
       logical name: eth0
       version: 02
       serial: 00:90:f5:80:3d:d9
       size: 1GB/s
       capacity: 1GB/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.2LK duplex=full ip=192.168.28.141 latency=0 link=yes module=r8169 multicast=yes port=twisted pair speed=1GB/s

[pytheas22]

cdukes,

Does it work if you type:

sudo ifconfig wlan0 up

If not, try rebooting. After the system finishes booting, please run these commands and post the output:

iwlist scan
ifconfig
iwconfig
sudo modprobe --verbose iwl4965
sudo modprobe --verbose iwl5300
sudo modprobe --verbose iwl5000
dmesg | grep -e iwl -e wlan

Also, if there's a physical switch or button on your computer to enable the wireless, make sure it's on (I know that seems like a 'duh' suggestion, but you'd be surprised how often it solves the problem...especially because with some drivers, the wireless light remains on regardless of whether the card is enabled or not.)

[tmaus]

brilliant work.
It clearly saved me days of hard work finding the right solution

[HarbingTarble]

I'm having the same problem, I am using, according to windows, a Intel Wifi link 5300, but it's listed as a Intel 4965 on the product spec sheet for my laptop.

It's a Sager NP9262 laptop, I have tried compact wireless and Ndiswrapper with no result from either one of them.

This is my first time using Ubuntu(Or any form of linux) so I'm still unsure of where exactly its encountering a problem.. The fact that I can only get online when connected to a line doesn't help matters either. I have to download it while in windows, open my windows partition and find it while using booted into Ubuntu.

Any help would be appreciated.

Edit: Forgot to mention, because of that I can't post a lspci log, since I don't know how to enter my Ubuntu partition while in windows.