View Poll Results: Comcast customers, have you experienced really mind numbing problems or support reps?

Voters
28. You may not vote on this poll
  • Yes, Internet service

    10 35.71%
  • Yes, TV service

    3 10.71%
  • Yes, Phone service

    1 3.57%
  • No

    6 21.43%
  • All of the above

    8 28.57%
  • Other problem (Please specify)

    0 0%
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Thread: Comcast gives me tourette's syndrome.

  1. #1
    Join Date
    Aug 2008
    Beans
    50

    Comcast gives me tourette's syndrome.

    I have been on hold for 16 minutes already, typically it's 30 minutes before I get to speak to a human.

    This time, they've shut of pieces of my service again, specifically my video on demand service.

    Last couple of times they said it was cause I paid my bill late, but then I gave them proof I paid my bill 3-4 days before the due date, this local office is horrible to deal with and never knows what is going on.

    This after telling me such classics as "our internet service isn't compatible with Linux.....is that like a Mac or something?" and then locking out my routers to try to upsell me to a more expensive modem.

    Anyway, I'm glad my phone has a loudspeaker so I don't get a crick in my neck waiting on Comcast to pick up the phone.

  2. #2
    Join Date
    Feb 2007
    Location
    Chicago
    Beans
    Hidden!
    Distro
    Ubuntu 8.10 Intrepid Ibex

    Re: Comcast gives me tourette's syndrome.

    lol, Comcast is a joke. I hate calling them. I usually end up mashing the keypad until I speak to a human.

  3. #3
    Join Date
    Oct 2006
    Beans
    148

    Re: Comcast gives me tourette's syndrome.

    What is Comcast and why do so many people hate them?

  4. #4
    Join Date
    Aug 2008
    Beans
    50

    Re: Comcast gives me tourette's syndrome.

    Quote Originally Posted by b3n87 View Post
    What is Comcast and why do so many people hate them?
    A really huge cable company that practically has a monopoly or near-monopoly status in the United States.

    People generally dislike their billing practices, the internet throttling they did before the FCC ruling, the way they've skirted around that and throttled anyway after the ruling, the amount they charge for their "services", inept customer support, and ignorance of any system other than Windows or Mac.

    (I had to tell them what Linux was and why I could not run their setup disc, after an hour on the phone, they activated the modem on their end)

  5. #5
    Join Date
    Jul 2007
    Location
    The Shire, Canada
    Beans
    Hidden!
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Comcast gives me tourette's syndrome.

    Sounds like Bell Canada here.
    Another round of Ubuntu for my friends here!
    Fighting to bring Pink back to The Pink Ponies archive.
    DELETE INSANITY!

  6. #6
    Join Date
    Oct 2006
    Beans
    148

    Re: Comcast gives me tourette's syndrome.

    They sound like BT in England. They annoy me too. What was the FCC ruling (off-topic)?

  7. #7
    Join Date
    Aug 2005
    Beans
    6,024

    Re: Comcast gives me tourette's syndrome.

    I think every country has it's own Comcast. Over here they are called Telkom.

  8. #8
    Join Date
    Mar 2007
    Location
    $HOME (Washington State)
    Beans
    4,590

    Re: Comcast gives me tourette's syndrome.

    Ugh, comcast, dont EVER let me call you, EVER!!! Luckily I have been one fo the few that have had few problems with their service (probably because our service doesn't have much to go wrong, just a basic modem with Digital Voice). At least its better than AOL (my previous internet provider). They're basically a joke now.
    See my themes here! | Dont preach Linux, mention it | Make GNOME Themes
    I'm no longer on here. If you want to talk to me, go to noost.org.
    My DeviantArt | Linux user #461096 | Ubuntu user #15753

  9. #9
    Join Date
    Jul 2007
    Location
    The Shire, Canada
    Beans
    Hidden!
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Comcast gives me tourette's syndrome.

    AOL dial up is about $10 cheaper than High Speed Internet here and equal to medium speed Internet.
    Another round of Ubuntu for my friends here!
    Fighting to bring Pink back to The Pink Ponies archive.
    DELETE INSANITY!

  10. #10
    Join Date
    Aug 2008
    Beans
    50

    Re: Comcast gives me tourette's syndrome.

    Quote Originally Posted by lukjad007 View Post
    AOL dial up is about $10 cheaper than High Speed Internet here and equal to medium speed Internet.
    But Comcast gives you Ludicrous Speed.

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