For Christmas.

He opened it up and tried it out and it did not work. So in his infinite wisdom put it back in it's box, put it in a corner and has let it sit.

NOW.

I find out it never worked and what he did and of course what are you going to do. Cannot return it to the store for one that works as it is waaaay past return time and forget about dealing with a warranty.

It is an Audiovox D2011.

It turns on and get the Player menu but it never loads the dis up and I can hear it trying to move the lens inside the machine itself to load the disc.

I know this is a longshot but can anyone help that might have had experience with this kind of issue?

Thanks!