SOLVED see below
on Lenovo t61 laptop: I couldn't get btnx to do what I wanted it to do. so I gave up for a while. now after a couple of restarts and repluging in my wireless mouse I see it does work all of a sudden. problem is, now my volume buttons on my keyboard don't work (up. down, and mute). I installed Amarok at the same time this started as well. hmmm? Ubuntu 8.04 LTS
Now when I press the Keyboard volume up/down/mute buttons I get the typical volume popup but instead of being the burnt orange color, it's gray (screen shots below)
keywords - grayed out sound display
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