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Thread: How do I install a Philips SPC520NC Webcam

  1. #1
    Join Date
    Nov 2005
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    133

    How do I install a Philips SPC520NC Webcam

    Hi

    I recently purchased a Philips SPC520NC Webcam

    The reason I I bought this one, was because according to this wiki
    https://wiki.ubuntu.com/SkypeWebCams

    It should "Works nice out of the box" with Hardy and Skype - So I thought I could not go wrong with this webcam as it has already been tested.

    After connecting the webcam to my PC and running skype I find that the video works on the > Video Devices > Test

    However after selecting "USB Video Camera" from the Sound devices menu - It fails the "Make a test call" ie I cannot hear my voice played back.

    So I am able to get video but not sound in Skype ver 2

    I tried Ekiga and it hangs on the sound test and Video is green

    I tried Easycam2 and it says Webcam is not compatible

    I tried Easycam and it finds the camera on a list but fails to install

    I tried Cheese and am able to take a picture of myself

    I tried it in win XP and skype and it works well ( I hated that test !)

    I pasted lsusb into a terminal and got:-

    Bus 002 Device 002: ID 0471:0334 Philips
    Bus 002 Device 001: ID 0000:0000
    Bus 001 Device 001: ID 0000:0000

    I have tried Google but cannot find any infomation that helps me

    Is the above wiki wrong ???

    Does anybody know how to get this webcam working

    Thanks in advance
    Healey

  2. #2
    Join Date
    Feb 2008
    Beans
    5,636

    Re: How do I install a Philips SPC520NC Webcam

    Type
    Code:
    alsamixer
    in a terminal and press the right button (->) until you go to the mic bar. See if the mic level is high - if not, raise it pressing the up button and then redo the skype test.

  3. #3
    Join Date
    Nov 2005
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    133

    Re: How do I install a Philips SPC520NC Webcam

    Hi
    Thanks for the reply

    I forgot to mention that I have tried alsamixer already and it did not help

    I have just tried it again - and again it did not help

    Any other ideas

    Thanks
    Healey

  4. #4
    Join Date
    Nov 2005
    Beans
    133

    Re: How do I install a Philips SPC520NC Webcam

    Hi

    Is there really no way to get this webcam working ????

    The Philips SPC520NC is supposed to work "Out of the box" according to this page

    https://wiki.ubuntu.com/SkypeWebCams

    Please can someone help with this problem

    Thanks

    Healey

  5. #5
    Join Date
    Nov 2005
    Beans
    133

    Re: How do I install a Philips SPC520NC Webcam

    Hi
    OK so nobody knows !

    I have googled and googled and have found some info about another cam which uses the same driver and gives the same fault (Video ok but no sound in skype)

    This is the interesting bit from a page I found:

    "Starting at version 2.6.22, the Linux kernel includes a USB audio bug fix which triggers a bug in first and second generation Logitech Webcams. Fortunately this one seems to have a workaround, although not a pretty one.

    The webcam audio interface must be initialised before the video interface. Linux will by default initialise the video interface first, so you need to remove the uvcvideo.ko module from the /lib/modules subdirectory where it gets loaded automatically, and load it manually after plugging the webcam.

    A more convenient workaround on openSUSE (and maybe other distros too)
    Just add the following line to your /etc/modprobe.conf.local :

    uvcvideo install / sbin / modprobe snd_usb_audio; / sbin / modprobe - ignore-install uvcvideo

    * If you have to reset you cam for any reason, do:
    1. unplug your cam unplug your cam
    2. modprobe -r uvcvideo modprobe-r uvcvideo
    3. modprobe -r snd_usb_audio modprobe-r snd_usb_audio
    4. replug your cam replug your cam
    o (not sure if step 1 and 4 are really necessary, or if 2 and 3 would be sufficient) (not sure if step 1 and 4 are really necessary, or if 2 and 3 would be sufficient) "

    I am not sure if this would help in my situation but I would like to try!!

    The problem is that the instructions are written for openSUSE and I am using Ubuntu Hardy.

    So can anybody translate the above instructions into an easily unsderstood text for Ubuntu ??? I have already looked into it, but stoppped when I realised that Ubunto does not have a modprobe.conf.local !!!!!!

    OR is there a simpler way to change the order that the video and audio is loaded

    I would really like to get this cam working as it SHOULD work out of the box, according to somebody who has not come forward yet !!
    Ref https://wiki.ubuntu.com/SkypeWebCams

    Just as a little extra info I have tried this cam on another machine running Hardy which has different hardware and it shows the same fault

    Please help !!

    Thanks

    Healey

  6. #6
    Join Date
    Nov 2005
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    133

    Re: How do I install a Philips SPC520NC Webcam

    Hi

    OK then I guess I have no choice but to give up on this camera

    At best I suppose I have to say that the following site has some unreliable info
    https://wiki.ubuntu.com/SkypeWebCams

    Be careful if you are using it to buy equipment - Do more searches first !!

    Regards

    Healey

  7. #7
    Join Date
    Aug 2006
    Beans
    Hidden!

    Re: How do I install a Philips SPC520NC Webcam

    Based on the advice on the list you mentioned, I also bought this camera. I have exactly the same problem you do. Video, no sound. Grrrh. I now have to purchase a mic too, but with no guarantee that it will work either.

    With Ubuntu becoming more popular, it would be marvellous if there was some kind of licensing standard for hardware that would run on Ubuntu systems.

  8. #8
    Join Date
    Nov 2005
    Beans
    133

    Re: How do I install a Philips SPC520NC Webcam

    Hi Pottedmeat

    Yes - Its a great shame that this has happened - When I read the list of cameras that work, I was very confident that I was reading accurate infomation - How wrong I was - I have tried everything I can to get it to work but I have failed !!

    It also makes you wonder about the next list of hardware you read !!!

    Maybe if the author of that list sees this thread, then he/she will reply

    If you do find a solution to this - PLEASE post the solution - I will of course do the same.

    I am sorry you did not see this thread in time before you bought that camera !!

    Regards

    Healey

  9. #9
    Join Date
    Jul 2008
    Location
    Wales, UK
    Beans
    4
    Distro
    Ubuntu 8.04 Hardy Heron

    Re: How do I install a Philips SPC520NC Webcam

    Hi Healey

    I had the same problem with you and Pottedmeat but also Cheese refused to work at all with this camera. I spent the best part of two days fiddling with different things according to suggestions here and in other forums. I finally noticed two things: 1) my microphone's volume on alsamixer was zero, although the mic was not muted and 2) the gspca driver wasn't being loaded (lsmod | grep gspca).

    I fixed (1) by making sure my mic's volume control icon is maxed-up each time I boot-up and (2) by adding the line 'gspca' at the end of the modules file (sudo gedit /etc/modules). Now both video and sound on Skype works a treat, even better than on my Win XP boot (get fuzzy audio when video comes on). Cheese still refuses to work but that's no great loss to me, to be honest.

    I don't know if these two things were the sole culprits for the sound not working or if there was a cumulative effect from all the other stuff I tried but it might be worth a try if you downloaded and built the gspca driver, added it to your modules file and made sure your mic channel was unmuted and at full volume.

  10. #10
    Join Date
    Nov 2005
    Beans
    133

    Re: How do I install a Philips SPC520NC Webcam

    Hi GangOfOne

    Many thanks for your reply - Sorry for my late reply I have been busy

    I wonder if you could explain how to download and install the gspca driver ??

    Also how can I check that its not installed already ??

    Thanks in advance

    Healey

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