Cannot mount volume.

[ninja senses]

I have an external hard drive I use to backup all my files. Well it used to work with ubuntu and sometimes still does. But for the past month I havent been able to get it to work. I can see it under computer as 'sense"(thats what I named it). But When I try to view the files it says cannot mount volume. I have tried hooking it up through SATA and USB and it still doesnt work. Any ideas?

[Mark_in_Hollywood]

Please post the output of

sudo lsusb

[ninja senses]

Bus 003 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 003: ID 0bc7:0004 X10 Wireless Technology, Inc. X10 Receiver
Bus 001 Device 001: ID 0000:0000

[hal8000]

The output from lsusb does not show your drive.

When plugged into the usb port type
dmesg

are any new kernel messages generated?
Also, I would suggest trying a dfferent USB port if you have one, and also
try a known good USB cable (if you have a spare).

[ninja senses]

The output from lsusb does not show your drive.

When plugged into the usb port type
dmesg

are any new kernel messages generated?
Also, I would suggest trying a dfferent USB port if you have one, and also
try a known good USB cable (if you have a spare).

I didnt have it plugged in when I ran this.
here it is with it plugged in the the USB.

Bus 003 Device 003: ID 04fc:0c15 Sunplus Technology Co., Ltd
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 003: ID 0bc7:0004 X10 Wireless Technology, Inc. X10 Receiver
Bus 001 Device 001: ID 0000:0000

EDIT: I have tried it in all my USB ports

[Mark_in_Hollywood]

I cannot know the name of every peripheral, but looking at the Sunplus Technology co., ltd. website I don't see that they make external USB cradles, so if that is the name of your usb drive bay maker, let us know.

Meanwhile, assuming that Sunplus is not the cradle/bay for the external harddrive, then the output shows the device isn't found and that may mean it isn't getting mounted or maybe something else is wrong. In any case, please let us know what devices are what. That is: what is the Sunplus device on your USB bus.

[ninja senses]

I cannot know the name of every peripheral, but looking at the Sunplus Technology co., ltd. website I don't see that they make external USB cradles, so if that is the name of your usb drive bay maker, let us know.

Meanwhile, assuming that Sunplus is not the cradle/bay for the external harddrive, then the output shows the device isn't found and that may mean it isn't getting mounted or maybe something else is wrong. In any case, please let us know what devices are what. That is: what is the Sunplus device on your USB bus.

Yea thats the error im getting, it said unnable to mount volume. It has worked before, I dont understand why it isnt now.

[Mark_in_Hollywood]

Your USB isn't being mounted, if I'm understanding the limited response above this post.

Please check the usb device on a separate computer. Say Starbucks, or any internet cafe with usb ports available.

If it works on another computer, you need to change some code in fstab, make a directory in /media, too, maybe.

[tech0007]

1st usb drives usually use /dev/sdb. what's the output of 'dmesg | grep sdb'

[ninja senses]

Your USB isn't being mounted, if I'm understanding the limited response above this post.

Please check the usb device on a separate computer. Say Starbucks, or any internet cafe with usb ports available.

If it works on another computer, you need to change some code in fstab, make a directory in /media, too, maybe.

Yea it works on my windows partition and on my laptop with vista.

ps. - starbucks = teh