Hello Beginners Team!
The documentation team is working on putting together troubleshooting sections for each of the major categories in the official documentation that can be found on help.ubuntu.com or System > Help and Support. As there are so many possible support issues that may come up, we are looking at you guys to help provide us with the most common ones that come up here on the forums. Some examples are the 'X won't start' issue, or 'dpkg --configure -a'.
Have a look at the blueprint and the spec for more information.
How you can help:
First of all, I'd like to mention that everybody can contribute. You don't have to be a member of the Beginner's team, and the more suggests we get, the better.
If you would like to help out, please put together a text file of the support issue and best answer, categorized in the following groups:
- Adding and Removing Software
- Files, Folders, and Documents
- Desktop Customization/Graphical Problems
- Internet/Connectivity
- Music, Video, and Photos
- Printing and Faxing
For example:
Question: I tried to run Synaptic, and received a dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
Solution: Open a terminal (Applications > Accessories > Terminal), and enter sudo dpkg --configure -a.
Submit this file in this thread, or email me directly. Full credit will be given towards you and the Beginner's team!
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