I must say, I'm kind of troubled by this development. My DarU2 is brand new and it's already no longer being sold?
I definitely appreciate that it will continue to be supported as long as there are DarU2s in the field, but "supported" tends to be a lot different from a device that you're still selling and hence still concentrating your R&D efforts on to make it work. This thing doesn't even work entirely and it's already being obsoleted?
If I were to guess, this move has something to do with all of the problems the DarU2 has been causing with its funky acpi interrupts and other power management problems. That's fair. And, before anyone starts in, yes, I know: This is a Linux laptop. It's not going to be all roses all of the time. Laptops have lots of little components, many of them non-standards-compliant, and this makes things difficult. I would expect to have a lot of the problems I've had with the DarU2 on any laptop that I could just pick up and run an Ubuntu CD on. That being said, part of the reason I went with System76 was the tacit understanding that they were working hard making Linux on a laptop a viable option. That they had chosen models that were fully-supported by Linux, and hence could charge more than just a barebones system of the same model. In other words, that going with them would be better than just buying a barebones system from newegg or something. That's what I paid for, and I paid it gladly because I love Linux, and I want to see a small company succeed by selling real, working Linux laptops with real support. (And the support HAS been excellent. I had a spill and had to send my laptop in for a motherboard replacement. Thomas was very good about this and I really feel as if he is my advocate in this whole thing, but there's only so much you can do from that position.) The problem is that it seems I'm doing just as much tweaking and fooling with this thing as I would with a laptop I could have paid a lot less for.
The System76 drivers really seemed like a cool thing to me. It said to me: "we knew little tweaks would be needed here and there for stability, and we're working on that for you." It meant to me that I wouldn't NEED to do all of those little tweaks I'm used to doing. When I got my laptop and it couldn't hibernate (now it can hibernate but can't suspend), I was told "R&D is focused on getting that fixed". Now it seems as if they were focused more on other things.
I guess what I'm trying to articulate here is that I feel as if I'm a casualty of a bad choice in OEM vendor, and I feel let down that it seems as if R&D efforts are focused more on finding a new model that works better rather than helping Linux work on the brand-new model I already own and paid a premium for. Had I known about the problems it had and that it would be replaced by something "really special" less than 5 months after I bought it, I would have stuck with the clunker I had and waited rather than dropping $1600 on a DarU2 with all of the trimmings.
...is it too much to hope for a trade-in program?