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Thread: why can't i connect to my westell 2200 dsl modem?

  1. #1
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    why can't i connect to my westell 2200 dsl modem?

    i just moved to verizon dsl and need to set my modem to bridge so i can use my vonage router. for some reason though i can't reach my setup modem area. it's suppose to be 192.168.1.1 but that's not working and i have tried several others and nothing works?

    the internet works fine through this modem as i am using it to write this, but why can't i access the modem? could i just have the wrong address?

    i am going crazy trying to figure this out, any help would be awesome!

    thanks

  2. #2
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    Re: why can't i connect to my westell 2200 dsl modem?

    Quote Originally Posted by northwestuntu View Post
    i just moved to verizon dsl and need to set my modem to bridge so i can use my vonage router. for some reason though i can't reach my setup modem area. it's suppose to be 192.168.1.1 but that's not working and i have tried several others and nothing works?

    the internet works fine through this modem as i am using it to write this, but why can't i access the modem? could i just have the wrong address?

    i am going crazy trying to figure this out, any help would be awesome!

    thanks
    Is the Westell the next hop from your computer to the Internet? If so, try netstat -rn, and see which ip is designated with UG, which will be your default gateway. You could also try a traceroute to an external address.

  3. #3
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    Re: why can't i connect to my westell 2200 dsl modem?

    here's my setup. phone cord to westell 2200 modem and right from there to computer. that's all.

    i tried your command. is one of those numbers suppose to be my modem address?

  4. #4
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    Re: why can't i connect to my westell 2200 dsl modem?

    Quote Originally Posted by northwestuntu View Post
    here's my setup. phone cord to westell 2200 modem and right from there to computer. that's all.

    i tried your command. is one of those numbers suppose to be my modem address?

    Did you see one designated as UG, as I mentioned previously? It would be under the Flags column.

    You could post the out of the command here, or to a pastebin site.

  5. #5
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    Re: why can't i connect to my westell 2200 dsl modem?

    here's the ug line

    0.0.0.0 209.191.55.2 0.0.0.0 UG 0 0 0 eth0

  6. #6
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    Re: why can't i connect to my westell 2200 dsl modem?

    Quote Originally Posted by northwestuntu View Post
    here's the ug line

    0.0.0.0 209.191.55.2 0.0.0.0 UG 0 0 0 eth0
    Hrmm. That is a public ip for Monmouth Internet. Was that the only entry with UG?

    Does your computer have a 192.168.1.x ip address assigned to it? If so, there should be something in the same subnet on the modem. You could try installing nmap and using it to see what else is on that local subnet.

    nmap -sP -PR 192.168.1.0/24

  7. #7
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    Re: why can't i connect to my westell 2200 dsl modem?

    Quote Originally Posted by northwestuntu View Post
    i just moved to verizon dsl and need to set my modem to bridge so i can use my vonage router. for some reason though i can't reach my setup modem area. it's suppose to be 192.168.1.1 but that's not working and i have tried several others and nothing works?

    the internet works fine through this modem as i am using it to write this, but why can't i access the modem? could i just have the wrong address?

    i am going crazy trying to figure this out, any help would be awesome!

    thanks
    that is the right address, it's what i use to access mine.
    Last edited by kerry_s; May 7th, 2008 at 12:23 AM.

  8. #8
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    Re: why can't i connect to my westell 2200 dsl modem?

    those are the only numbers in the ug line. there is nothing that starts with 192.168.1.1 or looks like that? i've accessed this modem before i don't understand what's going on?

  9. #9
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    Re: why can't i connect to my westell 2200 dsl modem?

    Quote Originally Posted by kerry_s View Post
    that is the right address, it's what i use to access mine.
    yep that's what i used to use. i've been in there before. the last time i accessed it was years ago. how it can't connect with nothing in between my computer and the modem just doesn't make sense?

  10. #10
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    Re: why can't i connect to my westell 2200 dsl modem?

    Quote Originally Posted by northwestuntu View Post
    those are the only numbers in the ug line. there is nothing that starts with 192.168.1.1 or looks like that? i've accessed this modem before i don't understand what's going on?
    Try accessing it via the public ip address which you are seeing as the gateway: 209.191.55.2

    If that does not work try the other step that I mentioned.

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