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Thread: Wubi Crashes on startup

  1. #1
    Join Date
    Nov 2005
    Location
    Indiana, USA
    Beans
    40
    Distro
    Ubuntu Jaunty Jackalope (testing)

    Wubi Crashes on startup

    I downloaded the latest version of wubi off their website(wubi-installer.org/). It crashes instantly upon launching. I redownloaded it to verify it wasn't a bad download and I got the same result.

    Its the typical windows error message:

    "Windows based UBuntu Installer has encountered a problem and needs to close. We are sorry for the invonvenience."

    It then asks me if I want to send a windows error report. What gives?

  2. #2
    Join Date
    Feb 2005
    Beans
    5,138

    Re: Wubi Crashes on startup

    There should be a wubi log file in %temp% please post it here. Also make sure you are using wubi rev 482

  3. #3
    Join Date
    Apr 2008
    Beans
    3

    Re: Wubi Crashes on startup

    Both rev 479 and rev 482 crashes here as well.

    The installer, 1.2MB, crashes everytime i double click on it. No way to install Wubi...

  4. #4
    Join Date
    Apr 2008
    Beans
    3

    Re: Wubi Crashes on startup

    This is my logfile

    ============ Installer ============
    PLUGINSDIR=C:\DOCUME~1\yyyy\LOCALS~1\Temp\nsq1CF.t mp
    detect_all
    Parsing cmdline "C:\Documents and Settings\yyyy\Application Data\Opera\Opera 9.5 beta\profile\cache4\temporary_download\Wubi-8.04-beta-rev482.exe"
    debug=, 32bit=, cdboot=
    User account type=Admin
    Memory=1022 MB
    arch=i386
    DetectCD
    Is Valid CD C:
    CDInfo cleared
    Is Valid CD D:
    CDInfo cleared
    Is Valid CD E:
    CDInfo cleared
    Is Valid CD C:
    CDInfo cleared
    No CD found
    CheckIfinstalled
    DetectInstallationDrive
    isInstallationDrive C:\ubuntu
    AlreadyInstalled=false OldInstallationDrive= InstallCompleted=false
    IsValidFileSystem C:
    Drive & Path name 1711; Volume name ; Max #/chars in vol name 1805600; Volume Serial # -119904579; Max #/chars in dir/file names 255; File System Flags 459007; File System Type NTFS; File System Name Size HDD
    Drive C: has valid filesystem NTFS
    IsValidFileSystem c:
    Drive & Path name 1415840; Volume name ; Max #/chars in vol name 59; Volume Serial # -119904579; Max #/chars in dir/file names 255; File System Flags 459007; File System Type NTFS; File System Name Size 2147352576
    Drive c: has valid filesystem NTFS
    Installation drive chosen = c:
    FreeSpace in c: is 50381
    DetectBackupFolder
    IsBackupFolder C:\
    GMT=2
    Country=NO
    Locale=en_AU.UTF-8
    TimeZone=Europe/Oslo
    Domain=localdomain
    HostName=denial
    ComputerName=DENIAL
    EnvUsername=yyyy
    UserDomain=DENIAL
    UserInfoName=yyyy
    UserProfileFolder=C:\Documents and Settings\yyyy
    UserProfileName=yyyy
    ============ Installer ============
    PLUGINSDIR=C:\DOCUME~1\yyyy\LOCALS~1\Temp\nsz1D1.t mp
    detect_all
    Parsing cmdline "C:\Documents and Settings\yyyy\Application Data\Opera\Opera 9.5 beta\profile\cache4\temporary_download\Wubi-8.04-beta-rev482.exe"
    debug=, 32bit=, cdboot=
    User account type=Admin
    Memory=1022 MB
    arch=i386
    DetectCD
    Is Valid CD C:
    CDInfo cleared
    Is Valid CD D:
    CDInfo cleared
    Is Valid CD E:
    CDInfo cleared
    Is Valid CD C:
    CDInfo cleared
    No CD found
    CheckIfinstalled
    DetectInstallationDrive
    isInstallationDrive C:\ubuntu
    AlreadyInstalled=false OldInstallationDrive= InstallCompleted=false
    IsValidFileSystem C:
    Drive & Path name 1711; Volume name ; Max #/chars in vol name 1805600; Volume Serial # -119904579; Max #/chars in dir/file names 255; File System Flags 459007; File System Type NTFS; File System Name Size HDD
    Drive C: has valid filesystem NTFS
    IsValidFileSystem c:
    Drive & Path name 1415840; Volume name ; Max #/chars in vol name 59; Volume Serial # -119904579; Max #/chars in dir/file names 255; File System Flags 459007; File System Type NTFS; File System Name Size 2147352576
    Drive c: has valid filesystem NTFS
    Installation drive chosen = c:
    FreeSpace in c: is 50379
    DetectBackupFolder
    IsBackupFolder C:\
    GMT=2
    Country=NO
    Locale=en_AU.UTF-8
    TimeZone=Europe/Oslo
    Domain=localdomain
    HostName=denial
    ComputerName=DENIAL
    EnvUsername=yyyy
    UserDomain=DENIAL
    UserInfoName=yyyy
    UserProfileFolder=C:\Documents and Settings\yyyy
    UserProfileName=yyyy
    ============ Installer ============
    PLUGINSDIR=C:\DOCUME~1\yyyy\LOCALS~1\Temp\nsa1DA.t mp
    detect_all
    Parsing cmdline "C:\Documents and Settings\yyyy\Desktop\Wubi-8.04-beta-rev482.exe"
    debug=, 32bit=, cdboot=
    User account type=Admin
    Memory=1022 MB
    arch=i386
    DetectCD
    Is Valid CD C:
    CDInfo cleared
    Is Valid CD D:
    CDInfo cleared
    Is Valid CD E:
    CDInfo cleared
    Is Valid CD C:
    CDInfo cleared
    No CD found
    CheckIfinstalled
    DetectInstallationDrive
    isInstallationDrive C:\ubuntu
    AlreadyInstalled=false OldInstallationDrive= InstallCompleted=false
    IsValidFileSystem C:
    Drive & Path name 1711; Volume name ; Max #/chars in vol name 1805576; Volume Serial # -119904579; Max #/chars in dir/file names 255; File System Flags 459007; File System Type NTFS; File System Name Size HDD
    Drive C: has valid filesystem NTFS
    IsValidFileSystem c:
    Drive & Path name 1415584; Volume name ; Max #/chars in vol name 59; Volume Serial # -119904579; Max #/chars in dir/file names 255; File System Flags 459007; File System Type NTFS; File System Name Size 2147352576
    Drive c: has valid filesystem NTFS
    Installation drive chosen = c:
    FreeSpace in c: is 50375
    DetectBackupFolder
    IsBackupFolder C:\
    GMT=2
    Country=NO
    Locale=en_AU.UTF-8
    TimeZone=Europe/Oslo
    Domain=localdomain
    HostName=denial
    ComputerName=DENIAL
    EnvUsername=yyyy
    UserDomain=DENIAL
    UserInfoName=yyyy
    UserProfileFolder=C:\Documents and Settings\yyyy
    UserProfileName=yyyy

  5. #5
    Join Date
    Feb 2005
    Beans
    5,138

    Re: Wubi Crashes on startup

    I will provide a build with more debugging info tonight for you to try

  6. #6
    Join Date
    Feb 2005
    Beans
    5,138

    Re: Wubi Crashes on startup

    Can you please try with http://people.ubuntu.com/~evand/tmp/...eta-rev482.exe
    and provide log if it fails?

  7. #7
    Join Date
    Nov 2005
    Location
    Indiana, USA
    Beans
    40
    Distro
    Ubuntu Jaunty Jackalope (testing)

    Re: Wubi Crashes on startup

    Okay... trying it now

  8. #8
    Join Date
    Nov 2005
    Location
    Indiana, USA
    Beans
    40
    Distro
    Ubuntu Jaunty Jackalope (testing)

    Re: Wubi Crashes on startup

    Quote Originally Posted by ago View Post
    Can you please try with http://people.ubuntu.com/~evand/tmp/...eta-rev482.exe
    and provide log if it fails?
    OK, this time the file you posted works fine(I only tested it to the point it brought up the window, which is farther than I got before) but the original rev482 doesn't at all.

    Here's the log file using the ORIGINAL wubi executable:

    P.S. I replaced every instance in the log of my real name with my ubuntu name for obvious reasons

    ============ Installer ============
    PLUGINSDIR=C:\DOCUME~1\CAMERO~1\LOCALS~1\Temp\nsl8 D.tmp
    detect_all
    Parsing cmdline "C:\Documents and Settings\Noremacam\Desktop\Wubi-8.04-beta-rev482.exe"
    debug=, 32bit=, cdboot=
    User account type=Admin
    Memory=1023 MB
    arch=amd64
    DetectCD
    Is Valid CD C:
    CDInfo cleared
    Is Valid CD D:
    CDInfo cleared
    Is Valid CD G:
    CDInfo cleared
    Is Valid CD C:
    CDInfo cleared
    Is Valid CD E:
    CDInfo cleared
    No CD found
    CheckIfinstalled
    DetectInstallationDrive
    isInstallationDrive C:\ubuntu
    isInstallationDrive E:\ubuntu
    AlreadyInstalled=false OldInstallationDrive= InstallCompleted=false
    IsValidFileSystem C:
    Drive & Path name 1711; Volume name ; Max #/chars in vol name 1803736; Volume Serial # -600015256; Max #/chars in dir/file names 255; File System Flags 327935; File System Type NTFS; File System Name Size HDD
    Drive C: has valid filesystem NTFS
    IsValidFileSystem E:
    Drive & Path name 1711; Volume name Backup; Max #/chars in vol name 1803744; Volume Serial # 2015193938; Max #/chars in dir/file names 255; File System Flags 327935; File System Type NTFS; File System Name Size HDD
    Drive E: has valid filesystem NTFS
    IsValidFileSystem c:
    Drive & Path name 1427360; Volume name ; Max #/chars in vol name 35; Volume Serial # -600015256; Max #/chars in dir/file names 255; File System Flags 327935; File System Type NTFS; File System Name Size 2147352576
    Drive c: has valid filesystem NTFS
    Installation drive chosen = c:
    FreeSpace in c: is 79715
    DetectBackupFolder
    IsBackupFolder C:\
    IsBackupFolder E:\
    GMT=-4
    Country=US
    Locale=en_US.UTF-8
    TimeZone=America/New_York
    Domain=localdomain
    HostName=noremacam
    ComputerName=NOREMACAM
    EnvUsername=######
    UserDomain=NOREMACAM
    UserInfoName=Noremacam
    UserProfileFolder=C:\Documents and Settings\Noremacam
    UserProfileName=Noremacam
    And here's the log from the wubi executable you posted:

    ============ Installer ============
    PLUGINSDIR=C:\DOCUME~1\CAMERO~1\LOCALS~1\Temp\nsq8 F.tmp
    detect_all
    Parsing cmdline "C:\Documents and Settings\Noremacam\Desktop\Wubi-8.04-beta-rev482(2).exe"
    debug=, 32bit=, cdboot=
    User account type=Admin
    Memory=1023 MB
    arch=amd64
    DetectCD
    Is Valid CD C:
    CDInfo cleared
    Is Valid CD D:
    CDInfo cleared
    Is Valid CD G:
    CDInfo cleared
    Is Valid CD C:
    CDInfo cleared
    Is Valid CD E:
    CDInfo cleared
    No CD found
    CheckIfinstalled
    DetectInstallationDrive
    isInstallationDrive C:\ubuntu
    isInstallationDrive E:\ubuntu
    AlreadyInstalled=false OldInstallationDrive= InstallCompleted=false
    IsValidFileSystem C:
    Drive & Path name 1711; Volume name ; Max #/chars in vol name 1803648; Volume Serial # -600015256; Max #/chars in dir/file names 255; File System Flags 327935; File System Type NTFS; File System Name Size HDD
    Drive C: has valid filesystem NTFS
    IsValidFileSystem E:
    Drive & Path name 1711; Volume name Backup; Max #/chars in vol name 1803656; Volume Serial # 2015193938; Max #/chars in dir/file names 255; File System Flags 327935; File System Type NTFS; File System Name Size HDD
    Drive E: has valid filesystem NTFS
    IsValidFileSystem c:
    Drive & Path name 1427160; Volume name ; Max #/chars in vol name 34; Volume Serial # -600015256; Max #/chars in dir/file names 255; File System Flags 327935; File System Type NTFS; File System Name Size 2147352576
    Drive c: has valid filesystem NTFS
    Installation drive chosen = c:
    FreeSpace in c: is 79713
    DetectBackupFolder
    IsBackupFolder C:\
    IsBackupFolder E:\
    GMT=-4
    Country=US
    Locale=en_US.UTF-8
    TimeZone=America/New_York
    Domain=localdomain
    HostName=noremacam
    ComputerName=NOREMACAM
    EnvUsername=Noremacam
    UserDomain=Noremacam
    UserInfoName=Noremacam
    UserProfileFolder=C:\Documents and Settings\Noremacam
    UserProfileName=Noremacam
    detect_all finished
    ShowMainPage
    Making drive list
    IsValidFileSystem C:
    Drive & Path name 1754; Volume name ; Max #/chars in vol name 1806552; Volume Serial # -600015256; Max #/chars in dir/file names 255; File System Flags 327935; File System Type NTFS; File System Name Size HDD
    Drive C: has valid filesystem NTFS
    Adding drive C:
    IsValidFileSystem E:
    Drive & Path name 1754; Volume name Backup; Max #/chars in vol name 1806560; Volume Serial # 2015193938; Max #/chars in dir/file names 255; File System Flags 327935; File System Type NTFS; File System Name Size HDD
    Drive E: has valid filesystem NTFS
    Adding drive E:
    Drive list = CE:
    ChangeInstallationDrive to c:
    ChangeInstallationSize to 15
    PopulateDistroList
    DetectIso
    AddDistroToList Ubuntu-i386
    AddDistroToList Ubuntu-amd64
    AddDistroToList Kubuntu-i386
    AddDistroToList Kubuntu-amd64
    AddDistroToList Kubuntu-KDE4-i386
    AddDistroToList Kubuntu-KDE4-amd64
    AddDistroToList Xubuntu-i386
    AddDistroToList Xubuntu-amd64
    DistroList = Ubuntu|Kubuntu|Kubuntu-KDE4|Xubuntu
    PopulateLanguageListBox
    GetDistroInfo distrofullname=Ubuntu-amd64 distro=Ubuntu cddistro= cdarch= arch=amd64
    ->metalinkURL=http://wubi-installer.org/metalinks/8.04-final/ubuntu-desktop-amd64.iso.metalink
    ->isoKernel=casper\vmlinuz
    ->distroVersion=8.04
    Changing artwork to distro=Ubuntu
    Changing icon to Ubuntu.ico
    InitMainPageToolTips
    Last edited by Noremacam; April 11th, 2008 at 04:16 PM.

  9. #9
    Join Date
    Feb 2008
    Beans
    26

    Re: Wubi Crashes on startup

    I have the same problem what wrong?

  10. #10
    Join Date
    Feb 2005
    Beans
    5,138

    Re: Wubi Crashes on startup

    Sorry,

    can you please redownload http://people.ubuntu.com/~evand/tmp/...eta-rev482.exe

    run it again and submit the logo?

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