Quote Originally Posted by noynac View Post
I don't have a tutorial but hoped it would be OK to raise an issue. Forum members requesting help will occasionally post screenful after screenful of computer output. The following is one example:

http://ubuntuforums.org/showthread.php?t=812879

Is this acceptable or should computer output such as this be put in a text file and attached. Or is there some other way to handle this? Thanks!
It should be put in [code]put code here[/code] tags.

For example, what you linked to should be
Code:
hp-check[6129]: info: :
Initializing. Please wait...
Ubuntu

8.04

scheduler is running

1.3.7

Linux HumbleServant 2.6.24-17-generic #1 SMP Thu May 1 14:31:33 UTC 2008 i686 GNU/Linux

hp-check[6129]: info: :
hp-check[6129]: info: :---------------
hp-check[6129]: info: :| SYSTEM INFO |
hp-check[6129]: info: :---------------
hp-check[6129]: info: :
hp-check[6129]: info: :Basic system information:
hp-check[6129]: info: :Linux HumbleServant 2.6.24-17-generic #1 SMP Thu May 1 14:31:33 UTC 2008 i686 GNU/Linux

hp-check[6129]: info: :
hp-check[6129]: info: :Distribution:
hp-check[6129]: info: :ubuntu 8.04
hp-check[6129]: info: :
HPOJ running?
hp-check[6129]: info: :No, HPOJ is not running (OK).
hp-check[6129]: info: :
hp-check[6129]: info: :Checking Python version...
hp-check[6129]: info: :OK, version 2.5.2 installed
hp-check[6129]: info: :
hp-check[6129]: info: :Checking PyQt version...
hp-check[6129]: info: :OK, version 3.17 installed.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking SIP version...
error: SIP not installed or version not found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for CUPS...
hp-check[6129]: info: :Status: scheduler is running
hp-check[6129]: info: :Version: 1.3.7
hp-check[6129]: info: :error_log is set to level: warn
note: For troubleshooting printing issues, it is best to have the CUPS 'LogLevel'
note: set to 'debug'. To set the LogLevel to debug, edit the file /etc/cups/cupsd.conf (as root),
note: and change the line near the top of the file that begins with 'LogLevel' to read:
note: LogLevel debug
note: Save the file and then restart CUPS (see your OS/distro docs on how to restart CUPS).
note: Now, when you print, helpful debug information will be saved to the file:
note: /var/log/cups/error_log
note: You can monitor this file by running this command in a console/shell:
note: tail -f /var/log/cups/error_log
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dbus/python-dbus...
hp-check[6129]: info: :dbus daemon is running.
hp-check[6129]: info: :python-dbus version: 0.82.4
hp-check[6129]: info: :
hp-check[6129]: info: :
hp-check[6129]: info: :------------------------------------
hp-check[6129]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[6129]: info: :------------------------------------
hp-check[6129]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: cups - Common Unix Printing System...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: cups-ddk - CUPS driver development kit...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: cups-devel- Common Unix Printing System development files...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: dbus - Message bus system...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: libjpeg - JPEG library...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: libpthread - POSIX threads library...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: libtool - Library building support services...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: libusb - USB library...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: ppdev - Parallel port support kernel module....
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: PyQt - Qt interface for Python...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: python-ctypes - A foreign function library for Python...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: python-dbus - Python bindings for dbus...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: python-devel - Python development files...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: Python 2.2 or greater - Python programming language...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: Reportlab - PDF library for Python...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: SANE - Scanning library...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: SANE - Scanning library development files...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: scanimage - Shell scanning program...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :
hp-check[6129]: info: :----------------------
hp-check[6129]: info: :| HPLIP INSTALLATION |
hp-check[6129]: info: :----------------------
hp-check[6129]: info: :
hp-check[6129]: info: :
hp-check[6129]: info: :Currently installed HPLIP version...
hp-check[6129]: info: :HPLIP 2.8.5 currently installed in '/usr/share/hplip'.
hp-check[6129]: info: :
hp-check[6129]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[6129]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.8.5

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-2.8.5
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp/

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=yes
internal-tag=2.8.5.23

hp-check[6129]: info: :
hp-check[6129]: info: :--------------------------
hp-check[6129]: info: :| DISCOVERED USB DEVICES |
hp-check[6129]: info: :--------------------------
hp-check[6129]: info: :
hp-check[6129]: info: :
hp-check[6129]: info: :---------------------------------
hp-check[6129]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[6129]: info: :---------------------------------
hp-check[6129]: info: :
hp-check[6129]: info: :
hp-check[6129]: info: :640_Series
hp-check[6129]: info: :----------
hp-check[6129]: info: :Type: Unknown
hp-check[6129]: info: :Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
hp-check[6129]: info: :Device URI: usb://Lexmark%20/640%20Series
hp-check[6129]: info: :PPD: /etc/cups/ppd/640_Series.ppd
hp-check[6129]: info: :PPD Description: Generic text-only printer
hp-check[6129]: info: :Printer status: printer 640_Series is idle. enabled since Thu 29 May 2008 08:02:13 PM MYT

warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
hp-check[6129]: info: :Deskjet_D1300_series
hp-check[6129]: info: :--------------------
hp-check[6129]: info: :Type: Printer
hp-check[6129]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend.
hp-check[6129]: info: :Device URI: hp:/usb/Deskjet_D1300_series?serial=CN73T1J04304ND
hp-check[6129]: info: :PPD: /etc/cups/ppd/Deskjet_D1300_series.ppd
hp-check[6129]: info: :PPD Description: HP DeskJet D1300 Foomatic/hpijs, hpijs 2.8.2
hp-check[6129]: info: :Printer status: printer Deskjet_D1300_series is idle. enabled since Thu 29 May 2008 08:02:14 PM MYT

warning: Unable to connect to dbus. Is hp-systray running?
hp-check[6129]: info: :Communication status: Good
hp-check[6129]: info: :
hp-check[6129]: info: :HP_LaserJet_P1006
hp-check[6129]: info: :-----------------
hp-check[6129]: info: :Type: Printer
hp-check[6129]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend.
hp-check[6129]: info: :Device URI: hp:/usb/HP_LaserJet_P1006?serial=AB08LZP
hp-check[6129]: info: :PPD: /etc/cups/ppd/HP_LaserJet_P1006.ppd
hp-check[6129]: info: :PPD Description: HP LaserJet P1006 Foomatic/foo2xqx (recommended)
hp-check[6129]: info: :Printer status: printer HP_LaserJet_P1006 is idle. enabled since Fri 30 May 2008 06:33:29 PM MYT

warning: Unable to connect to dbus. Is hp-systray running?
hp-check[6129]: info: :Required plug-in status: Installed
hp-check[6129]: info: :Communication status: Good
hp-check[6129]: info: :
hp-check[6129]: info: :HP_LaserJet_P1006_1
hp-check[6129]: info: :-------------------
hp-check[6129]: info: :Type: Printer
hp-check[6129]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend.
hp-check[6129]: info: :Device URI: hp:/usb/HP_LaserJet_P1006?serial=AB08LZP
hp-check[6129]: info: :PPD: /etc/cups/ppd/HP_LaserJet_P1006_1.ppd
hp-check[6129]: info: :PPD Description: HP LaserJet P1006 Foomatic/hpijs-ZJS (recommended)
hp-check[6129]: info: :Printer status: printer HP_LaserJet_P1006_1 is idle. enabled since Fri 30 May 2008 06:34:48 PM MYT

warning: Unable to connect to dbus. Is hp-systray running?
hp-check[6129]: info: :Required plug-in status: Installed
hp-check[6129]: info: :Communication status: Good
hp-check[6129]: info: :
hp-check[6129]: info: :HP_LaserJet_P1006_2
hp-check[6129]: info: :-------------------
hp-check[6129]: info: :Type: Printer
hp-check[6129]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend.
hp-check[6129]: info: :Device URI: hp:/usb/HP_LaserJet_P1006?serial=AB08LZP
hp-check[6129]: info: :PPD: /etc/cups/ppd/HP_LaserJet_P1006_2.ppd
hp-check[6129]: info: :PPD Description: HP LaserJet P1006 Foomatic/hpijs-ZJS (recommended)
hp-check[6129]: info: :Printer status: printer HP_LaserJet_P1006_2 is idle. enabled since Fri 30 May 2008 06:58:21 PM MYT

warning: Unable to connect to dbus. Is hp-systray running?
hp-check[6129]: info: :Required plug-in status: Installed
hp-check[6129]: info: :Communication status: Good
hp-check[6129]: info: :
hp-check[6129]: info: :PDF
hp-check[6129]: info: :---
hp-check[6129]: info: :Type: Unknown
hp-check[6129]: info: :Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
hp-check[6129]: info: :Device URI: cups-pdf:/
hp-check[6129]: info: :PPD: /etc/cups/ppd/PDF.ppd
hp-check[6129]: info: :PPD Description: Generic PDF file generator
hp-check[6129]: info: :Printer status: printer PDF is idle. enabled since Wed 23 Apr 2008 01:54:42 AM MYT

warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
hp-check[6129]: info: :
hp-check[6129]: info: :----------------------
hp-check[6129]: info: :| SANE CONFIGURATION |
hp-check[6129]: info: :----------------------
hp-check[6129]: info: :
hp-check[6129]: info: :'hpaio' in '/etc/sane.d/dll.conf'...
hp-check[6129]: info: :OK, found. SANE backend 'hpaio' is properly set up.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking output of 'scanimage -L'...
hp-check[6129]: info: :

No scanners were identified. If you were expecting something different,

check that the scanner is plugged in, turned on and detected by the

sane-find-scanner tool (if appropriate). Please read the documentation

which came with this software (README, FAQ, manpages).

hp-check[6129]: info: :
hp-check[6129]: info: :---------------------
hp-check[6129]: info: :| PYTHON EXTENSIONS |
hp-check[6129]: info: :---------------------
hp-check[6129]: info: :
hp-check[6129]: info: :Checking 'cupsext' CUPS extension...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking 'pcardext' Photocard extension...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking 'hpmudext' I/O extension...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :Checking 'scanext' SANE scanning extension...
hp-check[6129]: info: :OK, found.
hp-check[6129]: info: :
hp-check[6129]: info: :
hp-check[6129]: info: :-----------------
hp-check[6129]: info: :| USB I/O SETUP |
hp-check[6129]: info: :-----------------
hp-check[6129]: info: :
hp-check[6129]: info: :
hp-check[6129]: info: :Checking for permissions of USB attached printers...
hp-check[6129]: info: :
HP Device 0x7804 at 006:002:
hp-check[6129]: info: : Device URI: hp:/usb/Deskjet_D1300_series?serial=CN73T1J04304ND
hp-check[6129]: info: : Device node: /dev/bus/usb/006/002
hp-check[6129]: info: : Mode: 0666
hp-check[6129]: info: :getfacl: Removing leading '/' from absolute path names

# file: dev/bus/usb/006/002

# owner: root

# group: lp

user::rw-

user:isaiah:rw-

group::rw-

mask::rw-

other::rw-

hp-check[6129]: info: :
HP Device 0x3e17 at 003:003:
hp-check[6129]: info: : Device URI: hp:/usb/HP_LaserJet_P1006?serial=AB08LZP
hp-check[6129]: info: : Device node: /dev/bus/usb/003/003
hp-check[6129]: info: : Mode: 0666
hp-check[6129]: info: :getfacl: Removing leading '/' from absolute path names

# file: dev/bus/usb/003/003

# owner: root

# group: lp

user::rw-

user:isaiah:rw-

group::rw-

mask::rw-

other::rw-

hp-check[6129]: info: :
hp-check[6129]: info: :-----------
hp-check[6129]: info: :| SUMMARY |
hp-check[6129]: info: :-----------
hp-check[6129]: info: :
error: 3 errors and/or warnings.
hp-check[6129]: info: :
hp-check[6129]: info: :Please refer to the installation instructions at:
hp-check[6129]: info: :http://hplip.sourceforge.net/install/index.html

hp-check[6129]: info: :
hp-check[6129]: info: :Done.