Bug Reporting For Ubuntu Forums

[XDevHald]

This may be the dumbest thing to do, but if a user who is new or even been using linux for sometime knows nothing or little about the issue they're dealing with and knows it's an error with the application then they can post a report to a forum in which then we will have a group who can do the bug reporting for this community.

Personally, I think it's a fantastic idea and will be extremely helpful and the users would love it a lot and know that things are getting done much faster.

Please don't bash this post as it's just a suggestion, and could lead to better or worst things if delt with correctly.

[Mez]

It could be done, but, then those users would have to report between here and the bugtracker... wouldn't it just be better to educate users on how to use bugzilla/malone

[XDevHald]

It could be done, but, then those users would have to report between here and the bugtracker... wouldn't it just be better to educate users on how to use bugzilla/malone

That as well can to be done. The forum would be for those who don't have time to report or don't know how and probably don't want to report a bug. Some people find it easier to let others do it for them.

Let's see what others have to say about this, and thank you for your input it does give a a few pointers

[Mez]

That as well can to be done. The forum would be for those who don't have time to report or don't know how and probably don't want to report a bug. Some people find it easier to let others do it for them.

Let's see what others have to say about this, and thank you for your input it does give a a few pointers

If they see a bug as insignificant enought o not report it, then why would they report it here? ... plus, if it's so insignficant, it's probably going to have been picked up before... or, not be fixed due to new development work (so it'd say, stay in hoary, but have already been fixed in breezy) or something similar

[XDevHald]

If they see a bug as insignificant enought o not report it, then why would they report it here? ... plus, if it's so insignficant, it's probably going to have been picked up before... or, not be fixed due to new development work (so it'd say, stay in hoary, but have already been fixed in breezy) or something similar

Again, we will see what other members have to say with their input, we can not leave it with one members input on this topic.

Thank You.

[manicka]

Again, we will see what other members have to say with their input, we can not leave it with one members input on this topic.

Thank You.

I think it's a good idea. I don't think it matters how the devs get their bugs reported, just as long as it happens. If people feel more comfortable using our community for such a service then it can only be a good thing in the long run.

I'd be happy to be involved or help in any way.

Grant

[XDevHald]

I think it's a good idea. I don't think it matters how the devs get their bugs reported, just as long as it happens. If people feel more comfortable using our community for such a service then it can only be a good thing in the long run.

I'd be happy to be involved or help in any way.

Grant

Thank you manicka for your support and thoughts on this Hopefully this will be in affect on the forums by tomorrow.

[manicka]

Thank you manicka for your support and thoughts on this Hopefully this will be in affect on the forums by tomorrow.

Sounds great
Again, let me know if I can help in any way.

[XDevHald]

I was given permission by poofyhairguy to send an e-mail to the Ubuntu staff & Ubuntu Forums and gave them a great detailed message of exactly what we're looking to do (This is as a community not for myself) and will be waiting for their e-mail with the Highest Priority for the e-mail.

The e-mail has been sent to ubuntu-geek for his words and thoughts on this.

I'll keep everyone updated and hopefull we'll see more good reviews from the members on this

Thank you again manicka!

[AgenT]

One suggestion: maybe it would be a good idea to allow guest postings in such a forum. The reason for this is because someone posting a bug may not care to use this forum or sign up for it and just wants the bug posted. Although then you have the whole spam issue.

Also, one could maybe add another bug reporting tool link like "Simple Bug Report Tool" in the gnome menu going straight to this forum! Heck, you could easily do this for Breezy because it's just a menu entry.