Dell are absolutely terrible

[wieman01]

My advice... Cancel the order immediately and buy somewhere else. If their customer service is bad, punish them and let them know. I would not compromise. That's what I usually do. If they don't get it right the second time I show no mercy at all.

EDIT:
Supplier issues aren't your problem, it's theirs.

[mips]

Get a Thinkpad !

[karellen]

until that dell arrives why don't you try ubuntu on your actual rig?

[CAD-MAN]

My advice... Cancel the order immediately and buy somewhere else. If their customer service is bad, punish them and let them know. I would not compromise. That's what I usually do. If they don't get it right the second time I show no mercy at all.

That was what I was going to do, but as they've sorted it out now, I'll be sticking with them. Reasons: It is the exact notebook that I want; the spec is perfect for me, and I would have to wait even longer if I canceled the payment now, because I wouldn't be able to go out hunting for a replacement until this weekend anyway!

EDIT:
Supplier issues aren't your problem, it's theirs.

That's exactly what I told them!

until that dell arrives why don't you try ubuntu on your actual rig?

I'd prefer to wait a day until I get the dell really. My current PC is running out of space fast, and I'd just like to 'start fresh'. I've used the Live CD a couple of times on my current set-up, and I like what I saw!!