Hi I noticed there are a lot of help threads that are solvable on the wiki page. The problem is probablly that the user does not even know about the wiki pages. Anyways this got me thinking of using advanced search options to search the wiki from wiithin the forums. There are a few possabilites ranging from having a wiki link in search up to having a search the wiki option from search. The hole basis of this is that there are a lot of problems solvable from the wiki and launch-pad which could hopfully also eleviate some of the bandwidth usage in that users direct themselves to the wiki answer instead of users stearing them there. Also including wiki search entries in find sililar posts may also help.