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Thread: I can't boot my computer after upgrading to Ubuntu 24.04.

  1. #1
    Join Date
    Apr 2009
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    I can't boot my computer after upgrading to Ubuntu 24.04.

    When I upgraded Ubuntu 22.04 to 24.04 two days ago, something went wrong. After rebooting, I got to BIOS, which has no boot options. Maybe GRUB is corrupted. I attached the image. What should I do?
    Attached Images Attached Images

  2. #2
    Join Date
    Jun 2014
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    7,918

    Re: I can't boot my computer after upgrading to Ubuntu 24.04.

    Did you get any warning/error messages during the upgrade and if so, you need to post them.
    How did you do the upgrade? People commonly use the term 'upgrade' when they reinstall from a DVD/USB so did you do a release upgrade from a terminal, did you use the software updater or did you do a reinstall of the newer version to the same partitions from a USB?

    The image you posted is of the BIOS firmware for whatever type computer you have and Grub has not entered the picture at this point. Was your Ubuntu an EFI install origianlly? Is it the only OS on the system? If you start the computer with the power button, what exactly happens? Does it give you any option to boot or do you just go to the BIOS? That would seem unlikely.

  3. #3
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    Apr 2009
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    31

    Re: I can't boot my computer after upgrading to Ubuntu 24.04.

    I have Asus X556UQ with preinstalled Windows 10. I installed Ubuntu. So, I have double boot: Ubuntu - the primary OS (from 2017) and Windows 10 for specific tasks. On Saturday I started the 24.04 update from Software Updater. After a while I got the usual popup for a non-responsive window with Wait or "force quit" buttons. This time the message was something like: Noble is not responding. (I didn't even understand what Noble was)
    Then the upgrade window closed. Maybe I accidentally pressed force quit. Or the process died.
    I started researching what to do. Soon Software Updater popped up with a bunch of updates. I assumed it was a continuation of the upgrade and accepted all the updates. At the end of the updates, Updater asked to reboot. After rebooting I got the BIOS WITHOUT ANY BOOT OPTION. After turning the laptop off and on I get the same BIOS WITHOUT ANY BOOT OPTION.
    (this evening I plan to create a bootable USB with 24.04 to check the hard drive)
    Last edited by yurad; December 3rd, 2024 at 09:00 PM.

  4. #4
    Join Date
    Apr 2009
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    31

    Re: I can't boot my computer after upgrading to Ubuntu 24.04.

    I couldn't boot from USB or CD. Probably a problem with the motherboard. It's strange that this happened right after I tried to update Ubuntu. It's hard to believe that this is a coincidence. But anything is possible.

  5. #5
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    Kubuntu

    Re: I can't boot my computer after upgrading to Ubuntu 24.04.

    If your Ubuntu is from 2017, it probably is obsolete and upgrade then does not work.
    What version is it?
    https://wiki.ubuntu.com/Releases

    If you have live installer of 24.04 LTS, you can install to existing / without formatting. And if separate /home you install but never format an existing /home partition. You still need good backups as any system files will be overwritten with defaults. And always best to have good backup of your data, in cast of user error or hardware failure.

    Benefits of a release-upgrade (over clean install) by guiverc, but I prefer clean install & restore from backup
    https://ubuntuforums.org/showthread.php?t=2501145
    Over install without formatting to reuse same home data. "Dirty Install"
    System settings or anything in / may be overwritten with defaults. Good backups still important
    https://help.ubuntu.com/community/UbuntuReinstallation &
    http://ubuntuforums.org/showthread.php?t=1941872
    https://ubuntuforums.org/showthread.php?t=2496620
    https://askubuntu.com/questions/4461...451533#1451533
    UEFI boot install & repair info - Regularly Updated :
    https://ubuntuforums.org/showthread.php?t=2147295
    Intro to Discourse: https://discourse.ubuntu.com/t/welco...and-help/49951

  6. #6
    Join Date
    Jun 2010
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    London, England
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    Ubuntu Development Release

    Re: I can't boot my computer after upgrading to Ubuntu 24.04.

    This time the message was something like: Noble is not responding. (I didn't even understand what Noble was)
    We get new versions of Ubuntu every six months. Each version has a code name. The code name for Ubuntu 24.04 is Noble Numbat. The code name for Ubuntu 24.10 is Oracular Oriole. The developers work through the alphabet. Ubuntu is now going through the alphabet for the second time. You mention having Ubuntu as the primary OS since 2017. That would have been Ubuntu 17.04 (Zesty Zapus) or Ubuntu 17.10 (Artful Aardvark).

    Regards
    It is a machine. It is more stupid than we are. It will not stop us from doing stupid things.
    Ubuntu user #33,200. Linux user #530,530


  7. #7
    Join Date
    Apr 2009
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    31

    Re: I can't boot my computer after upgrading to Ubuntu 24.04.

    @oldfred , @grahammechanical

    I am really very very confused with this!
    I have mentioned in the very first post. I upgraded Ubuntu 22.04 to 24.04. (2017 is the year when I started using Ubuntu on this laptop) So it was a correct upgrade.

    But right after the upgrade I am unable to boot in any way. Not from my hard-drive, not from any flash drive, not from CD (I have old bootable CDs)

    Something happened with the motherboard? Why right after the upgrade?

  8. #8
    Join Date
    May 2008
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    4,509
    Distro
    Ubuntu 24.04 Noble Numbat

    Re: I can't boot my computer after upgrading to Ubuntu 24.04.

    Within your UEFI (BIOS) settings, do you have an option to reset to default?

  9. #9
    Join Date
    Jun 2009
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    Kubuntu

    Re: I can't boot my computer after upgrading to Ubuntu 24.04.

    Did not see you upgraded from 22.04.

    May be best to see details of configuration.
    Best to use 24.04.1 live installer to run Boot-Repair.

    Please copy & paste the pastebin link to the BootInfo summary report ( do not post report), do not run the auto fix till reviewed. Use often updated ppa version with your USB installer or any working install over somewhat older ISO.
    https://help.ubuntu.com/community/Boot-Repair &
    https://sourceforge.net/p/boot-repair/home/Home/
    UEFI boot install & repair info - Regularly Updated :
    https://ubuntuforums.org/showthread.php?t=2147295
    Intro to Discourse: https://discourse.ubuntu.com/t/welco...and-help/49951

  10. #10
    Join Date
    Apr 2009
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    31

    Re: I can't boot my computer after upgrading to Ubuntu 24.04.

    Quote Originally Posted by tea for one View Post
    Within your UEFI (BIOS) settings, do you have an option to reset to default?
    Yes, I found reset to default. It didn't change anything

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