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Thread: New to Ubuntu Pro

  1. #1
    Join Date
    Nov 2017
    Beans
    27

    New to Ubuntu Pro

    Hi All,

    I just activated Ubuntu Pro on a new installation, and have a quick question. I connected my computer via the access code given through "Software & Updates --> Enable Ubuntu Pro" and entering it online. It came back and said that the code was valid in green. I then entered the command given to connect my computer, which it did successfully (as far as I can tell). Then I noticed the "Verify" button in the window where I entered the code. I clicked on "Verify" and the green "Valid Code" changed to a red "Invalid Code". My question is, is my clicking the "Verify" button after the CLI activation problematic, or did it simply change to "Invalid Code" since it was a one-time code that became invalid when I connected my machine? In other words, did my installation of Pro complete successfully? Thanks!

    Mongo

  2. #2
    Join Date
    Apr 2014
    Location
    Tucson AZ, USA
    Beans
    1,107
    Distro
    Ubuntu

    Re: New to Ubuntu Pro

    I think the command
    Code:
    sudo pro status
    should return whether or not it's enabled properly. Also assuming you are on the standard Ubuntu you should have a live patch icon up in the bar on top on the right. Whether or not it's enabled should be clear from this command.

  3. #3
    Join Date
    Nov 2017
    Beans
    27

    Re: New to Ubuntu Pro

    Thank you for the quick reply. There is not an Icon in the upper right (unless I'm just not seeing it - Forrest through the trees and all that), but connecting from the CLI gave:

    Enabling Ubuntu Pro: ESM Apps
    Ubuntu Pro: ESM Apps enabled
    Enabling Ubuntu Pro: ESM Infra
    Ubuntu Pro: ESM Infra enabled
    Enabling Livepatch
    Livepatch enabled
    This machine is now attached to 'Ubuntu Pro - free personal subscription'

    SERVICE ENTITLED STATUS DESCRIPTION
    anbox-cloud yes disabled Scalable Android in the cloud
    esm-apps yes enabled Expanded Security Maintenance for Applications
    esm-infra yes enabled Expanded Security Maintenance for Infrastructure
    fips yes disabled NIST-certified FIPS crypto packages
    fips-updates yes disabled FIPS compliant crypto packages with stable security updates
    livepatch yes enabled Canonical Livepatch service
    ros yes disabled Security Updates for the Robot Operating System
    usg yes disabled Security compliance and audit tools

    NOTICES
    Operation in progress: pro attach

    For a list of all Ubuntu Pro services, run 'pro status --all'
    Enable services with: pro enable <service>

    Account: xxxxxxxxx@stratusiq.net
    Subscription: Ubuntu Pro - free personal subscription


    and the command "sudo pro status" gives:

    SERVICE ENTITLED STATUS DESCRIPTION
    anbox-cloud yes disabled Scalable Android in the cloud
    esm-apps yes enabled Expanded Security Maintenance for Applications
    esm-infra yes enabled Expanded Security Maintenance for Infrastructure
    fips yes disabled NIST-certified FIPS crypto packages
    fips-updates yes disabled FIPS compliant crypto packages with stable security updates
    livepatch yes disabled Canonical Livepatch service
    ros yes disabled Security Updates for the Robot Operating System
    usg yes disabled Security compliance and audit tools

    For a list of all Ubuntu Pro services, run 'pro status --all'
    Enable services with: pro enable <service>

    Account: xxxxxxxxxx@stratusiq.net
    Subscription: Ubuntu Pro - free personal subscription


    Thanks!

    EDIT: As soon as I enabled Livepatch, the icon appeared (funny how that works)... Though I do not see a process in the System Monitor? Is it included in the "Update Notifier" process (which is active)?
    Last edited by mongo42; 3 Weeks Ago at 05:01 PM.

  4. #4
    Join Date
    Apr 2011
    Location
    Mystletainn Kick!
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    13,934
    Distro
    Ubuntu

    Re: New to Ubuntu Pro

    It would be called canonical-livepatchd.
    Splat Double Splat Triple Splat
    Earn Your Keep
    Don't mind me, I'm only passing through.
    Once in a blue moon, I'm actually helpful
    .

  5. #5
    Join Date
    Nov 2017
    Beans
    27

    Re: New to Ubuntu Pro

    OK... it's official: I'm confused. I cannot find anything that would suggest that the pro is not working correctly (no error messages in the CLI, the livepatch icon is displayed in the upper right, etc), but the process "canonical-livepatchd" is not listed as being active. I have rebooted, manually stopped and then restarted the livepatch process via Settings, all to no avail. Thanks!

    EDIT: I had a thought (It happens from time to time). Given that the livepatch process only checks for updates periodically, would it only load itself when it is checking, and remove the process? I'm just scraping the bottom of the barrel trying to understand why looking at the active processes it is not listed...
    Last edited by mongo42; 3 Weeks Ago at 08:01 PM.

  6. #6
    Join Date
    Apr 2011
    Location
    Mystletainn Kick!
    Beans
    13,934
    Distro
    Ubuntu

    Re: New to Ubuntu Pro

    It's not active unless actually in use.
    You can check the status with
    Code:
    canonical-livepatch status --verbose
    Splat Double Splat Triple Splat
    Earn Your Keep
    Don't mind me, I'm only passing through.
    Once in a blue moon, I'm actually helpful
    .

  7. #7
    Join Date
    Nov 2017
    Beans
    27

    Re: New to Ubuntu Pro

    Thank you so much!

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