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Thread: Error when trying to install 24.0.1 LTS

  1. #1
    Join Date
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    Ubuntu 13.04 Raring Ringtail

    Error when trying to install 24.0.1 LTS

    Hey all. I'm trying to install Ubuntu 24.0.1 LTS from a USB stick, and it'll start the installation but at the same point every time it stops and says there's an error. Below is the error, and here is the entire log if needed. I've been a Windows user the vast majority of my computing life so I'm not as knowledgeable about Linux. I'm actually doing this to try to escape Microsoft, so any help would be appreciated.

    Code:
    Oct 26 08:27:36 ubuntu subiquity_log.4226[8507]:         Command: ['unshare', '--fork', '--pid', '--mount-proc=/target/proc', '--', 'chroot', '/target', 'apt-get', '--quiet', '--assume-yes', '--option=Dpkg::options::=--force-unsafe-io', '--option=Dpkg::Options::=--force-confold', 'install', '--download-only', 'linux-generic-hwe-24.04'] 
    Oct 26 08:27:36 ubuntu subiquity_log.4226[8507]:         Exit code: 100 
    Oct 26 08:27:36 ubuntu subiquity_log.4226[8507]:         Reason: - 
    Oct 26 08:27:36 ubuntu subiquity_log.4226[8507]:         Stdout: '' 
    Oct 26 08:27:36 ubuntu subiquity_log.4226[8507]:         Stderr: '' 
    Oct 26 08:27:36 ubuntu subiquity_log.4226[8507]:         Unexpected error while running command. 
    Oct 26 08:27:36 ubuntu subiquity_log.4226[8507]:         Command: ['unshare', '--fork', '--pid', '--mount-proc=/target/proc', '--', 'chroot', '/target', 'apt-get', '--quiet', '--assume-yes', '--option=Dpkg::options::=--force-unsafe-io', '--option=Dpkg::Options::=--force-confold', 'install', '--download-only', 'linux-generic-hwe-24.04'] 
    Oct 26 08:27:36 ubuntu subiquity_log.4226[8507]:         Exit code: 100 
    Oct 26 08:27:36 ubuntu subiquity_log.4226[8507]:         Reason: - 
    Oct 26 08:27:36 ubuntu subiquity_log.4226[8507]:         Stdout: '' 
    Oct 26 08:27:36 ubuntu subiquity_log.4226[8507]:         Stderr: '' 
    Oct 26 08:27:36 ubuntu subiquity_log.4226[8507]:          
    Oct 26 08:27:36 ubuntu subiquity_log.4226[8507]: Stderr: '' 
    Oct 26 08:27:36 ubuntu subiquity_event.4226[4226]:  executing curtin install curthooks step 
    Oct 26 08:27:36 ubuntu subiquity_event.4226[4226]: installing system 
    Oct 26 08:27:36 ubuntu subiquity_event.4226[4226]:  
    Oct 26 08:27:37 ubuntu subiquity_event.4226[4226]:   curtin command install
    Last edited by ajgreeny; October 27th, 2024 at 08:50 AM.

  2. #2
    Join Date
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    Xubuntu 24.04 Noble Numbat

    Re: Error when trying to install 24.0.1 LTS

    Nothing very helpful in that output, or not to me though others might see something and I'm using Android tablet at the moment so I'm not going to try viewing the full log.
    Did you run the live system from the USB or go straight to the install option? It is always worth running live first to check all seems OK before installing.

    Did you check the hashes of the ISO file you used? The instalation always giving an error at the same point seems to point to the ISO being corrupt in some way so it's worth checking that you have a good ISO or downloading again using a torrent

  3. #3
    Join Date
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    Kubuntu

    Re: Error when trying to install 24.0.1 LTS

    In addition, what brand/model system, what video card/chip?
    UEFI install, how you boot install media is then how it installs.
    Dual boot or just Ubuntu?
    UEFI boot install & repair info - Regularly Updated :
    https://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  4. #4
    Join Date
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    Re: Error when trying to install 24.0.1 LTS

    Two things to check and try:

    1. check network cables or wireless connections are stable during installation

    2. try starting from the USB in safe mode (usually the next option below Try or Install)

    Let us know if that helps.

  5. #5
    Join Date
    Jun 2009
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    Ubuntu 13.04 Raring Ringtail

    Re: Error when trying to install 24.0.1 LTS

    Looks like it's the USB stick I'm using. Thanks everyone for the help!

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