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Thread: New Install on RPi5 Network error on connection to canonical "Network unreachable"

  1. #1

    Question New Install on RPi5 Network error on connection to canonical "Network unreachable"

    On a brand new installation of Ubuntu on a Raspberry Pi, my firewall/proxy system is logging errors suggesting that the IPv6 configuration is misconfigured.
    At least that's my best guess. This looks like a (very) basic configuration error that would affect all versions of Ubuntu, perhaps globally. What the carbon footprint of the increased logs world-wide?

    Here are the errors:
    httpproxy[20938]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0x110f2000" function="connect_server" file="dns.c" line="1288" message="connect() on AF 10 socket to 2620:2d:4002:1::197 failed: Network is unreachable

    Here's what I find when I lookup this address:

    Address lookup

    canonical name aerodent.canonical.com.
    aliases
    addresses 2620:2d:4000:1::19
    Domain Whois record

    Queried whois.internic.net with "dom canonical.com"...
    Domain Name: CANONICAL.COM
    Registry Domain ID: 34100_DOMAIN_COM-VRSN
    Registrar WHOIS Server: whois.markmonitor.com
    Registrar URL: http://www.markmonitor.com
    Updated Date: 2023-08-30T22:38:58Z
    Creation Date: 1996-07-05T04:00:00Z
    Registry Expiry Date: 2025-07-04T04:00:00Z
    Registrar: MarkMonitor Inc.
    Registrar IANA ID: 292
    Registrar Abuse Contact Email: abusecomplaints@markmonitor.com
    Registrar Abuse Contact Phone: +1.2086851750
    Domain Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
    Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
    Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
    Name Server: NS1.CANONICAL.COM
    Name Server: NS2.CANONICAL.COM
    Name Server: NS3.CANONICAL.COM
    DNSSEC: unsigned
    URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
    >>> Last update of whois database: 2024-10-13T22:35:32Z <<<
    Queried whois.markmonitor.com with "canonical.com"...
    Domain Name: canonical.com
    Registry Domain ID: 34100_DOMAIN_COM-VRSN
    Registrar WHOIS Server: whois.markmonitor.com
    Registrar URL: http://www.markmonitor.com
    Updated Date: 2024-08-02T02:17:33+0000
    Creation Date: 1996-07-05T04:00:00+0000
    Registrar Registration Expiration Date: 2025-07-04T00:00:00+0000
    Registrar: MarkMonitor, Inc.
    Registrar IANA ID: 292
    Registrar Abuse Contact Email: abusecomplaints@markmonitor.com
    Registrar Abuse Contact Phone: +1.2086851750
    Domain Status: clientUpdateProhibited (https://www.icann.org/epp#clientUpdateProhibited)
    Domain Status: clientTransferProhibited (https://www.icann.org/epp#clientTransferProhibited)
    Domain Status: clientDeleteProhibited (https://www.icann.org/epp#clientDeleteProhibited)
    Registrant Organization: Canonical, Ltd.
    Registrant State/Province: Isle of Man
    Registrant Country: GB
    Registrant Email: Select Request Email Form at https://domains.markmonitor.com/whois/canonical.com
    Admin Organization: Canonical, Ltd.
    Admin State/Province: Isle of Man
    Admin Country: GB
    Admin Email: Select Request Email Form at https://domains.markmonitor.com/whois/canonical.com
    Tech Organization: Canonical, Ltd.
    Tech State/Province: Isle of Man
    Tech Country: GB
    Tech Email: Select Request Email Form at https://domains.markmonitor.com/whois/canonical.com
    Name Server: ns3.canonical.com
    Name Server: ns1.canonical.com
    Name Server: ns2.canonical.com
    DNSSEC: unsigned
    URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
    >>> Last update of WHOIS database: 2024-10-13T22:33:10+0000 <<<
    Network Whois record

    Queried whois.arin.net with "n 2620:2d:4000:1::19"...
    NetRange: 2620:2D:4000:: - 2620:2D:400F:FFFF:FFFF:FFFF:FFFF:FFFF
    CIDR: 2620:2D:4000::/44
    NetName: CANONICAL-USA6
    NetHandle: NET6-2620-2D-4000-1
    Parent: ARIN-V6-ENDUSER-BLOCK (NET6-2620-1)
    NetType: Direct Allocation
    OriginAS: AS41231
    Organization: Canonical USA Inc. (CU-17)
    RegDate: 2013-06-04
    Updated: 2021-12-14
    Comment: http://www.canonical.com/
    Ref: https://rdap.arin.net/registry/ip/2620:2D:4000::


    OrgName: Canonical USA Inc.
    OrgId: CU-17
    Address: 720 Brazos Street, Suite 300
    City: Austin
    StateProv: TX
    PostalCode: 78701
    Country: US
    RegDate: 2012-04-10
    Updated: 2023-08-10
    Ref: https://rdap.arin.net/registry/entity/CU-17


    OrgTechHandle: CANON4-ARIN
    OrgTechName: Canonical IS
    OrgTechPhone: +1-781-761-9400
    OrgTechEmail: hostmaster@canonical.com
    OrgTechRef: https://rdap.arin.net/registry/entity/CANON4-ARIN

    OrgAbuseHandle: CANON-ARIN
    OrgAbuseName: Canonical Abuse
    OrgAbusePhone: +1-781-761-9400
    OrgAbuseEmail: abuse@canonical.com
    OrgAbuseRef: https://rdap.arin.net/registry/entity/CANON-ARIN

    OrgNOCHandle: CANON1-ARIN
    OrgNOCName: Canonical NOC
    OrgNOCPhone: +1-781-761-9400
    OrgNOCEmail: noc@canonical.com
    OrgNOCRef: https://rdap.arin.net/registry/entity/CANON1-ARIN
    DNS records

    name class type data time to live
    aerodent.canonical.com IN AAAA 2620:2d:4000:1::19 1800s (00:30:00)
    aerodent.canonical.com IN A 185.125.190.39 1800s (00:30:00)
    canonical.com IN SOA
    server: ns1.canonical.com
    email: hostmaster@canonical.com
    serial: 2018063071
    refresh: 10800
    retry: 3600
    expire: 604800
    minimum ttl: 3600
    3600s (01:00:00)
    canonical.com IN NS ns1.canonical.com 172800s (2.00:00:00)
    canonical.com IN NS ns3.canonical.com 172800s (2.00:00:00)
    canonical.com IN NS ns2.canonical.com 172800s (2.00:00:00)
    canonical.com IN TXT miro-verification=2a474c203a12d0d3bdedb1dbfd7df2350d60c 43d 600s (00:10:00)
    canonical.com IN TXT bw=FUPOteh4WFoKj2FJCprEWcFcZYwSQOSwgn2njwUTAlAn 600s (00:10:00)
    canonical.com IN TXT apple-domain-verification=p5U0KoYntPjPy6ah 600s (00:10:00)
    canonical.com IN TXT atlassian-domain-verification=EfMI3zSzpIoFk2/QhOqWVwC3swzqP9UryHYJFB0SyITHLVntyXkupk6prHjka48F 600s (00:10:00)
    canonical.com IN TXT google-site-verification=RFZCSssfnIjPnBo0k6W72VsUfYqbknSNqIgy2 TrcMms 600s (00:10:00)
    canonical.com IN TXT v=spf1 include:_spf.canonical.com -all 600s (00:10:00)
    canonical.com IN TXT google-site-verification=987aj5PIoVpH3ybA_tMmNcCZ7sY64IUEGaeaf o_hrFk 600s (00:10:00)
    canonical.com IN MX
    preference: 10
    exchange: mx.canonical.com
    600s (00:10:00)
    canonical.com IN AAAA 2620:2d:4000:1::28 60s (00:01:00)
    canonical.com IN AAAA 2620:2d:4000:1::27 60s (00:01:00)
    canonical.com IN AAAA 2620:2d:4000:1::26 60s (00:01:00)
    canonical.com IN A 185.125.190.29 60s (00:01:00)
    canonical.com IN A 185.125.190.20 60s (00:01:00)
    canonical.com IN A 185.125.190.21 60s (00:01:00)
    canonical.com IN CAA
    [no interpretation available]
    hex dump:
    (36 bytes)
    00 05 69 6F 64 65 66 6D ..iodefm
    61 69 6C 74 6F 3A 69 73 ailto:is
    2D 61 64 6D 69 6E 40 63 -admin@c
    61 6E 6F 6E 69 63 61 6C anonical
    2E 63 6F 6D .com
    3600s (01:00:00)
    canonical.com IN CAA
    [no interpretation available]
    hex dump:
    (23 bytes)
    00 09 69 73 73 75 65 77 ..issuew
    69 6C 64 64 69 67 69 63 ilddigic
    65 72 74 2E 63 6F 6D ert.com
    3600s (01:00:00)
    canonical.com IN CAA
    [no interpretation available]
    hex dump:
    (19 bytes)
    00 05 69 73 73 75 65 64 ..issued
    69 67 69 63 65 72 74 2E igicert.
    63 6F 6D com
    3600s (01:00:00)
    canonical.com IN CAA
    [no interpretation available]
    hex dump:
    (89 bytes)
    00 05 69 73 73 75 65 6C ..issuel
    65 74 73 65 6E 63 72 79 etsencry
    70 74 2E 6F 72 67 3B 20 pt.org;
    61 63 63 6F 75 6E 74 75 accountu
    72 69 3D 68 74 74 70 73 ri=https
    3A 2F 2F 61 63 6D 65 2D ://acme-
    76 30 31 2E 61 70 69 2E v01.api.
    6C 65 74 73 65 6E 63 72 letsencr
    79 70 74 2E 6F 72 67 2F ypt.org/
    61 63 6D 65 2F 72 65 67 acme/reg
    2F 33 32 35 34 31 32 39 /3254129
    30 0
    3600s (01:00:00)
    canonical.com IN CAA
    [no interpretation available]
    hex dump:
    (22 bytes)
    00 05 69 73 73 75 65 6C ..issuel
    65 74 73 65 6E 63 72 79 etsencry
    70 74 2E 6F 72 67 pt.org
    3600s (01:00:00)
    canonical.com IN CAA
    [no interpretation available]
    hex dump:
    (26 bytes)
    00 09 69 73 73 75 65 77 ..issuew
    69 6C 64 6C 65 74 73 65 ildletse
    6E 63 72 79 70 74 2E 6F ncrypt.o
    72 67 rg
    3600s (01:00:00)
    9.1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.1.0.0.0.0.0.0.4.d. 2.0.0.0.2.6.2.ip6.arpa IN PTR aerodent.canonical.com 3600s (01:00:00)
    1.0.0.0.0.0.0.4.d.2.0.0.0.2.6.2.ip6.arpa IN SOA
    server: ns1.canonical.com
    email: hostmaster@canonical.com
    serial: 28
    refresh: 10800
    retry: 3600
    expire: 604800
    minimum ttl: 3600
    3600s (01:00:00)
    1.0.0.0.0.0.0.4.d.2.0.0.0.2.6.2.ip6.arpa IN NS ns1.canonical.com 3600s (01:00:00)
    1.0.0.0.0.0.0.4.d.2.0.0.0.2.6.2.ip6.arpa IN NS ns3.canonical.com 3600s (01:00:00)
    1.0.0.0.0.0.0.4.d.2.0.0.0.2.6.2.ip6.arpa IN NS ns2.canonical.com 3600s (01:00:00)

  2. #2

    Re: New Install on RPi5 Network error on connection to canonical "Network unreachabl

    This appears to be an error in how Ubuntu is attempting to accessing updates.
    Is this not tested, before release?

    Typing the address into a browser gets a successful connection with the following result:


    I've added the graphic of a http-based file directory of Ubuntu updates. The image is not showing up for some reason.

    I refuse to troubleshoot the troubleshooting system.
    Are things falling apart at Canonical?
    I've been away for years.
    Last edited by doug-ravennasprings; October 14th, 2024 at 12:00 AM. Reason: forgot to include an image

  3. #3

    Re: New Install on RPi5 Network error on connection to canonical "Network unreachabl

    apt-get update shows problems:

    This line is displayed a couple dozen times
    Get:12 http://ports.ubuntu.com/ubuntu-ports oracular/universe arm64 Packages [15.5 MB]

    Then this line...
    Ign:12 http://ports.ubuntu.com/ubuntu-ports oracular/universe arm64 Packages

    The web proxy is showing successful access to http://ports.ubuntu.com/ubuntu-ports...64/Packages.xz

    Proxy is also showing
    sub="http" request="0xd775800" function="connect_server" file="dns.c" line="1288" message="connect() on AF 10 socket to 2620:2d:4000:1::19 failed: Network is unreachable"

  4. #4

    Re: New Install on RPi5 Network error on connection to canonical "Network unreachabl

    More errors updating this post.
    I give up.

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