Code:
---------------------------------------------------------------
Main Complaint: Suspend not working
Problem Description: Fan remains on when suspended and keyboard dosn't wake up
---------- General Computer Specifications:
--- Computer/CPU Information from 'lshw -C cpu' ---
*-Cpu
Description: CPU
Product: Intel(R) Core(TM) i5-10600 CPU @ 3.30GHz
Vendor: Intel Corp.
Physical id: 20
Bus info: cpu@0
Version: 6.165.3
Serial: To Be Filled By O.E.M.
Slot: CPUSocket
Size: 4685MHz
Capacity: 4800MHz
Width: 64 bits
Clock: 100MHz
Capabilities: lm fpu fpu_exception wp vme de pse tsc msr pae mce cx8
apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse
sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp x86-64 constant_tsc art
arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid
aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3
sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt
tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch
cpuid_fault epb ssbd ibrs ibpb stibp ibrs_enhanced tpr_shadow
flexpriority ept vpid ept_ad fsgsbase tsc_adjust sgx bmi1 avx2 smep
bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt
xsavec xgetbv1 xsaves dtherm ida arat pln pts vnmi sgx_lc md_clear
flush_l1d arch_capabilities cpufreq
Configuration: cores=6 enabledcores=6 microcode=252 threads=12
mark-desktop
Description: Desktop Computer
Product: To Be Filled By O.E.M. (To Be Filled By O.E.M.)
Vendor: To Be Filled By O.E.M.
Version: To Be Filled By O.E.M.
Serial: To Be Filled By O.E.M.
Width: 64 bits
Capabilities: smbios-3.2.0 dmi-3.2.0 smp vsyscall32
Configuration:
boot=normal
chassis=desktop
family=To Be Filled By O.E.M.
sku=To Be Filled By O.E.M.
uuid=5f59a1a8-40d4-0000-0000-000000000000
----------------- SMBIOS Information from '/sys/class/dmi/id/'
Bios Vendor: American Megatrends Inc.
Bios Version: P1.60
Bios Release: 5.17
Board Vendor: ASRock
Board Name: B460 Pro4
Board Version:
Board Serial: M80-DB003500182
Board Asset Tag:
Current boot mode: UEFI Firmware mode
--- SecureBoot Status from 'mokutil':
SecureBoot disabled
Platform is in Setup Mode
---------- Memory Information:
total used free shared buff/cache available
Mem: 31894 4499 25126 217 2913 27395
Swap: 8191 0 8191
---------- Swap Information:
--- Info from 'fstab'
/swap.img none swap sw 0 0
--- Info from '/proc/swaps'
Filename Type Size Used Priority
/swap.img file 8388604 0 -2
--- System Swapiness Settings
Valid swappiness settings are from 10 - 60 .
Current setting in '/proc/sys/vm/swappiness': 60
Current configuration setting in '/etc/sysctl.conf file:
---------- IP Address Information:
--- IP Address Information from 'ip addr' ---
information redacted
---------- Storage Controller Information From 'lspci':
00:17.0 SATA controller: Intel Corporation 400 Series Chipset Family SATA AHCI Controller (prog-if 01 [AHCI 1.0])
DeviceName: Onboard - SATA
Subsystem: ASRock Incorporation 400 Series Chipset Family SATA AHCI Controller
Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 125, IOMMU group 4
Memory at 99648000 (32-bit, non-prefetchable) [size=8K]
Memory at 9964c000 (32-bit, non-prefetchable) [size=256]
I/O ports at 4050 [size=8]
I/O ports at 4040 [size=4]
I/O ports at 4020 [size=32]
Memory at 9964b000 (32-bit, non-prefetchable) [size=2K]
Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [70] Power Management version 3
Capabilities: [a8] SATA HBA v1.0
Kernel driver in use: ahci
Kernel modules: ahci
04:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller PM9A1/PM9A3/980PRO (prog-if 02 [NVM Express])
Subsystem: Samsung Electronics Co Ltd SSD 980 PRO
Flags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 5
Memory at 99500000 (64-bit, non-prefetchable) [size=16K]
Capabilities: [40] Power Management version 3
Capabilities: [50] MSI: Enable- Count=1/32 Maskable- 64bit+
Capabilities: [70] Express Endpoint, MSI 00
Capabilities: [b0] MSI-X: Enable+ Count=130 Masked-
Capabilities: [100] Advanced Error Reporting
Capabilities: [168] Alternative Routing-ID Interpretation (ARI)
Capabilities: [178] Secondary PCI Express
Capabilities: [198] Physical Layer 16.0 GT/s <?>
Capabilities: [1bc] Lane Margining at the Receiver <?>
Capabilities: [214] Latency Tolerance Reporting
Capabilities: [21c] L1 PM Substates
Capabilities: [3a0] Data Link Feature <?>
Kernel driver in use: nvme
Kernel modules: nvme
05:00.0 Non-Volatile memory controller: Kingston Technology Company, Inc. A2000 NVMe SSD SM2263EN (rev 03) (prog-if 02 [NVM Express])
Subsystem: Kingston Technology Company, Inc. A2000 NVMe SSD SM2263EN
Flags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 6
Memory at 99400000 (64-bit, non-prefetchable) [size=16K]
Capabilities: [40] Power Management version 3
Capabilities: [50] MSI: Enable- Count=1/8 Maskable+ 64bit+
Capabilities: [70] Express Endpoint, MSI 00
Capabilities: [b0] MSI-X: Enable+ Count=16 Masked-
Capabilities: [100] Advanced Error Reporting
Capabilities: [158] Secondary PCI Express
Capabilities: [178] Latency Tolerance Reporting
Capabilities: [180] L1 PM Substates
Kernel driver in use: nvme
Kernel modules: nvme
---------- File system specs from 'df -h':
Filesystem Type Size Used Avail Use% Mounted on
/dev/nvme1n1p2 ext4 915G 261G 608G 31% /
efivarfs efivarfs 192K 46K 142K 25% /sys/firmware/efi/efivars
/dev/nvme1n1p1 vfat 1.1G 6.2M 1.1G 1% /boot/efi
---------- Disk/Partition Information From 'fdisk':
Disk /dev/nvme0n1: 465.76 GiB, 500107862016 bytes, 976773168 sectors
Disk model: KINGSTON SA2000M8500G
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk /dev/nvme1n1: 931.51 GiB, 1000204886016 bytes, 1953525168 sectors
Disk model: Samsung SSD 980 PRO 1TB
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
Disklabel type: gpt
Disk identifier: 503ED438-6C71-436C-A0AA-FCFC5B8D9D81
Device Start End Sectors Size Type
/dev/nvme1n1p1 2048 2203647 2201600 1G EFI System
/dev/nvme1n1p2 2203648 1953521663 1951318016 930.5G Linux filesystem
---------- Disk/Partition Information From 'lsblk':
NAME SIZE FSTYPE LABEL MOUNTPOINT MODEL
nvme0n1 465.8G ext3 KINGSTON SA2000M8500G
nvme1n1 931.5G Samsung SSD 980 PRO 1TB
|_nvme1n1p1 1G vfat /boot/efi
|_nvme1n1p2 930.5G ext4 /
------- 'lsblk' information continued ...
NAME HOTPLUG PARTUUID UUID
nvme0n1 0 f121d9fa-7766-4eaf-9439-6929d2859475
nvme1n1 0
|_nvme1n1p1 0 17939175-e362-4070-9749-f73f278662bf 08FA-1AF1
|_nvme1n1p2 0 fbc6e154-98f6-421b-9921-ea0ccca19cfa 78f3f185-925b-47b1-b807-dda0238131c3
---------- BTRFS Information:
There are no BTRFS vdev's present.
---------- LVM2 Information:
There are no LVM2 volumes present.
---------- mdadm RAID Information:
No active md devices present.
---------- Mount Details of '/etc/fstab':
/dev/disk/by-uuid/78f3f185-925b-47b1-b807-dda0238131c3 / ext4 defaults 0 1
/dev/disk/by-uuid/08FA-1AF1 /boot/efi vfat defaults 0 1
/swap.img none swap sw 0 0
---------- Current Mount Details of 'mount':
/dev/nvme1n1p1 on /boot/efi type vfat (rw,relatime,fmask=0022,dmask=0022,codepage=437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro)
/dev/nvme1n1p2 on / type ext4 (rw,relatime)
For more detailed disk Information, please run the 'boot-info' script
from: (STABLE) https://launchpad.net/~yannubuntu/+a...tu/boot-repair
---------- USB Information from 'lsusb -t -v':
/: Bus 001.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/12p, 480M
ID 1d6b:0002 Linux Foundation 2.0 root hub
|__ Port 007: Dev 002, If 0, Class=Audio, Driver=snd-usb-audio, 12M
ID 17a0:0311 Samson Technologies Corp. Satellite condenser microphone
|__ Port 007: Dev 002, If 1, Class=Audio, Driver=snd-usb-audio, 12M
ID 17a0:0311 Samson Technologies Corp. Satellite condenser microphone
|__ Port 007: Dev 002, If 2, Class=Audio, Driver=snd-usb-audio, 12M
ID 17a0:0311 Samson Technologies Corp. Satellite condenser microphone
|__ Port 009: Dev 003, If 0, Class=Human Interface Device, Driver=usbhid, 12M
ID 046d:c33c Logitech, Inc.
|__ Port 009: Dev 003, If 1, Class=Human Interface Device, Driver=usbhid, 12M
ID 046d:c33c Logitech, Inc.
|__ Port 010: Dev 004, If 0, Class=Human Interface Device, Driver=usbhid, 12M
ID 26ce:01a2
|__ Port 011: Dev 005, If 0, Class=Human Interface Device, Driver=usbhid, 12M
ID 046d:c246 Logitech, Inc. Gaming Mouse G300
|__ Port 011: Dev 005, If 1, Class=Human Interface Device, Driver=usbhid, 12M
ID 046d:c246 Logitech, Inc. Gaming Mouse G300
|__ Port 012: Dev 006, If 0, Class=Hub, Driver=hub/4p, 480M
ID 05e3:0610 Genesys Logic, Inc. Hub
/: Bus 002.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/8p, 5000M
ID 1d6b:0003 Linux Foundation 3.0 root hub
---------- Video Details from 'lshw':
*-display
description: VGA compatible controller
product: Navi 32 [Radeon RX 7700 XT / 7800 XT]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 0
bus info: pci@0000:03:00.0
logical name: /dev/fb0
version: ff
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi vga_controller bus_master cap_list rom fb
configuration: depth=32 driver=amdgpu latency=0 resolution=3840,2160
resources:
irq:164
memory:a0000000-afffffff
memory:b0000000-b01fffff
ioport:3000(size=256)
memory:99100000-991fffff
memory:99200000-9921ffff
--- Graphics Environment Continued from 'various graphics ENVs' ----
The Current Configured Destop is: ubuntu:GNOME
The Current Desktop Session is: ubuntu
The Current X Desktop Information Details from 'xrandr' are:
Screen 0: minimum 16 x 16, current 3840 x 2160, maximum 32767 x 32767
HDMI-1 connected primary 3840x2160+0+0 (normal left inverted right x axis y axis) 700mm x 390mm
The Current Session Type is: wayland
The Current Display Manager is: gdm3
The Current Desktop Theme: 'Yaru-dark'
The Current Virtual TTY's being used are:
TTY# Used By
tty2 gdm-wayland-ses
tty2 gnome-session-b
pts/0 bash
pts/0 system-info
pts/0 less
pts/1 system-info
pts/1 system-info
pts/1 less
pts/1 system-info
pts/1 ps
pts/1 awk
---------- Sound Device Information From 'lspci':
00:1f.3 Audio device: Intel Corporation Comet Lake PCH-V cAVS
DeviceName: Onboard - Sound
Subsystem: ASRock Incorporation Comet Lake PCH-V cAVS
Flags: bus master, fast devsel, latency 32, IRQ 162, IOMMU group 7
Memory at 99640000 (64-bit, non-prefetchable) [size=16K]
Memory at 99620000 (64-bit, non-prefetchable) [size=64K]
Capabilities: [50] Power Management version 3
Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel, snd_soc_avs, snd_sof_pci_intel_cnl
03:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Navi 31 HDMI/DP Audio
Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Navi 31 HDMI/DP Audio
Flags: bus master, fast devsel, latency 0, IRQ 163, IOMMU group 1
Memory at 99220000 (32-bit, non-prefetchable) [size=16K]
Capabilities: [48] Vendor Specific Information: Len=08 <?>
Capabilities: [50] Power Management version 3
Capabilities: [64] Express Legacy Endpoint, MSI 00
Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit+
Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 <?>
Capabilities: [150] Advanced Error Reporting
Capabilities: [2a0] Access Control Services
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
For more detailed audio information, get and run the script at: http://www.alsa-project.org/alsa-info.sh
---------- Repository Information from '/etc/apt/sources.list and etc/apt/sources.list.d/':
Sources List:
Sources List from SourcesD:
/etc/apt/sources.list.d/rocm.list:
deb [arch=amd64] https://repo.radeon.com/rocm/apt/6.1.3 jammy main
/etc/apt/sources.list.d/ubuntu-esm-infra.sources.save:
Types: deb
URIs: https://esm.ubuntu.com/infra/ubuntu
Suites: noble-infra-security noble-infra-updates
Components: main
Signed-By: /usr/share/keyrings/ubuntu-pro-esm-infra.gpg
/etc/apt/sources.list.d/ubuntu.sources.curtin.orig:
Types: deb
URIs: http://archive.ubuntu.com/ubuntu/
Suites: noble noble-updates noble-backports
Components: main universe restricted multiverse
Signed-By: /usr/share/keyrings/ubuntu-archive-keyring.gpg
Types: deb
URIs: http://security.ubuntu.com/ubuntu/
Suites: noble-security
Components: main universe restricted multiverse
Signed-By: /usr/share/keyrings/ubuntu-archive-keyring.gpg
/etc/apt/sources.list.d/rocm.list.save:
deb [arch=amd64] https://repo.radeon.com/rocm/apt/6.1.3 jammy main
/etc/apt/sources.list.d/amdgpu-proprietary.list.save:
deb https://repo.radeon.com/amdgpu/6.1.3/ubuntu jammy proprietary
/etc/apt/sources.list.d/amdgpu-proprietary.list:
File had no entries.
/etc/apt/sources.list.d/ubuntu-esm-infra.sources:
Types: deb
URIs: https://esm.ubuntu.com/infra/ubuntu
Suites: noble-infra-security noble-infra-updates
Components: main
Signed-By: /usr/share/keyrings/ubuntu-pro-esm-infra.gpg
/etc/apt/sources.list.d/amdgpu.list:
deb https://repo.radeon.com/amdgpu/6.1.3/ubuntu jammy main
deb-src https://repo.radeon.com/amdgpu/6.1.3/ubuntu jammy main
/etc/apt/sources.list.d/ubuntu.sources.save:
Types: deb
URIs: http://au.archive.ubuntu.com/ubuntu/
Suites: noble noble-updates noble-backports
Components: main restricted universe multiverse
Signed-By: /usr/share/keyrings/ubuntu-archive-keyring.gpg
Types: deb
URIs: http://security.ubuntu.com/ubuntu/
Suites: noble-security
Components: main restricted universe multiverse
Signed-By: /usr/share/keyrings/ubuntu-archive-keyring.gpg
/etc/apt/sources.list.d/amdgpu.list.save:
deb https://repo.radeon.com/amdgpu/6.1.3/ubuntu jammy main
deb-src https://repo.radeon.com/amdgpu/6.1.3/ubuntu jammy main
/etc/apt/sources.list.d/ubuntu-esm-apps.sources:
Types: deb
URIs: https://esm.ubuntu.com/apps/ubuntu
Suites: noble-apps-security noble-apps-updates
Components: main
Signed-By: /usr/share/keyrings/ubuntu-pro-esm-apps.gpg
/etc/apt/sources.list.d/ubuntu-esm-apps.sources.save:
Types: deb
URIs: https://esm.ubuntu.com/apps/ubuntu
Suites: noble-apps-security noble-apps-updates
Components: main
Signed-By: /usr/share/keyrings/ubuntu-pro-esm-apps.gpg
/etc/apt/sources.list.d/ubuntu.sources:
Types: deb
URIs: http://security.ubuntu.com/ubuntu/
Suites: noble-security
Components: main restricted universe multiverse
Signed-By: /usr/share/keyrings/ubuntu-archive-keyring.gpg
/etc/apt/sources.list.d/mafoelffen-ubuntu-system-info-noble.sources:
Types: deb
URIs: https://ppa.launchpadcontent.net/maf...m-info/ubuntu/
Suites: noble
Components: main
Signed-By: -----BEGIN PGP PUBLIC KEY BLOCK-----
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---------- KeyMap and Locale Information from from various sources:
--- Keymap Info from 'setxkbmap' ----
rules: evdev
model: pc105
layout: us
--- Locale Info from 'localectl' ----
System Locale: LANG=en_US.UTF-8
VC Keymap: (unset)
X11 Layout: au
X11 Model: pc105
--------- Other Details from 'Various':
The current kernel version is: 6.8.0-41-generic
--- Operating System Release Description ---
The current release description is: Ubuntu 24.04.1 LTS
Original Installation Date: 2024-09-05+21:02:55
Original Installation Media: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827.1)
Do-Release-Upgrade Date: This system may have not had a 'Release Upgrade' through 'do-release-upgrade'
--- Hardware Enablement Stack (HWE) Informationt:
These are the current kernel ranges for HWE kernels for this release.
--- HWE Kernel Reference from 'apt-cache show':
For HWE Package: linux-image-generic-hwe-24.04, Kernel Version: 6.8.0-41.41
For HWE Package: linux-image-generic-hwe-24.04, Kernel Version: 6.8.0-31.31
--- HWE Package Status from 'dpkg':
Package linux-generic-hwe-24.04 is installed.
--- Certified Hardware Platform Status: (By the Ubuntu Wiki Standards)
Ubuntu Certified Hardware Platform. Safe to install
the Hardware Enablement Stack (HWE).
--- User Installed Package List:
amdgpu-install
bsdutils
dash
diffutils
efibootmgr
findutils
grep
grub-efi-amd64
grub-efi-amd64-signed
gzip
hostname
hyphen-en-ca
hyphen-en-gb
hyphen-en-us
ibus-table-cangjie-big
ibus-table-cangjie3
ibus-table-cangjie5
init
language-pack-en
language-pack-en-base
language-pack-gnome-en
language-pack-gnome-en-base
libchewing3
libchewing3-data
libm17n-0
libmarisa0
libopencc-data
libopencc1.1
libotf1
libpinyin-data
libpinyin15
libreoffice-help-common
libreoffice-help-en-gb
libreoffice-help-en-us
libreoffice-l10n-en-gb
libreoffice-l10n-en-za
linux-generic-hwe-24.04
linux-modules-nvidia-550-generic-hwe-24.04
login
m17n-db
mythes-en-au
mythes-en-us
ncurses-base
ncurses-bin
nvidia-driver-550
shim-signed
thunderbird-locale-en
thunderbird-locale-en-gbthunderbird-locale-en-us
ubuntu-desktop
ubuntu-desktop-minimal
ubuntu-minimal
ubuntu-restricted-addons
ubuntu-standard
ubuntu-wallpapers
--- Installed Snap Package List:
bare
canonical-livepatch
core20
core22
core24
discord
firefox
firmware-updater
gaming-graphics-core22
gnome-42-2204
gnome-46-2404
gtk-common-themes
mesa-2404
qbittorrent-arnatious
snap-store
snapd
snapd-desktop-integration
steam
thunderbird
--- Installed Flatpak Package List:
Flatpak is not installed
Currently logged in User(s):
NAME LINE TIME COMMENT
mark seat0 Sep 10 16:34 (login screen)
mark tty2 Sep 10 16:34 (tty2)
The User running this script was: mark
uid=1000(mark)
gid=1000(mark)
groups=1000(mark),4(adm),24(cdrom),27(sudo),30(dip),46(plugdev),
100(users),114(lpadmin)
The 'system-info' script was booted from an installed system
The 'system-info' script seems to be running locally
The Linux Kernel Command Line use to boot was:
BOOT_IMAGE=/boot/vmlinuz-6.8.0-41-generic root=UUID=78f3f185-925b-47b1-b807-dda0238131c3 ro quiet splash vt.handoff=7
*** End Of Report ***
Adv Reply
Originally Posted by saltyconnection
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