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Thread: Crash after wake up computer

  1. #1
    Join Date
    Jun 2023
    Beans
    4

    Crash after wake up computer

    After sleep of computer is not possible wake up computer. If I try wake up, it fully restart computer.
    (I use HDD, not SSD).

    Can you me help, please?

    More information about my OS and hardware my computer is here
    https://bugs.launchpad.net/ubuntu/+s...r/+bug/2076536
    Last edited by pritel; August 22nd, 2024 at 07:56 AM.

  2. #2
    currentshaft Guest

    Re: Crash after wake up computer

    >,
    Last edited by currentshaft; September 2nd, 2024 at 01:04 AM.

  3. #3
    Join Date
    Jun 2023
    Beans
    4

    Re: Crash after wake up computer

    currentshaft: thank you very much for answer. I try send you more information.
    I send video for you about crash here: https://youtu.be/ygt6BYrwRTE?si=ccQN6Dg_WhhkL7VJ



    Hardware and OS info
    Code:
    hostnamectl
     Static hostname: uzivatel
           Icon name: computer-laptop
             Chassis: laptop 💻
          Machine ID: d5011fe0ec914e429e6cdb40885d15f6
             Boot ID: 8890eb6439c640cf94d4e2ff137b972f
    Operating System: Ubuntu 24.04 LTS                
              Kernel: Linux 6.8.0-41-generic
        Architecture: x86-64
     Hardware Vendor: Hewlett-Packard
      Hardware Model: HP ProBook 6450b
    Firmware Version: 68CDE Ver. F.06
       Firmware Date: Tue 2011-01-11
        Firmware Age: 13y 7month 1w 4d


    Hardware info

    Code:
    System:
      Host: uzivatel Kernel: 6.8.0-41-generic arch: x86_64 bits: 64
      Desktop: GNOME v: 46.0 Distro: Ubuntu 24.04 LTS (Noble Numbat)
    Machine:
      Type: Laptop System: Hewlett-Packard product: HP ProBook 6450b v: N/A
        serial: <superuser required>
      Mobo: Hewlett-Packard model: 146D v: KBC Version 73.13
        serial: <superuser required> BIOS: Hewlett-Packard v: 68CDE Ver. F.06
        date: 01/11/2011
    Battery:
      ID-1: BAT0 charge: 25.8 Wh (100.0%) condition: 25.8/51.0 Wh (50.6%)
    CPU:
      Info: dual core model: Intel Core i5 M 540 bits: 64 type: MT MCP cache:
        L2: 512 KiB
      Speed (MHz): avg: 1264 min/max: 1199/2534 cores: 1: 1197 2: 1199 3: 1463
        4: 1199
    Graphics:
      Device-1: Intel Core Processor Integrated Graphics driver: i915 v: kernel
      Device-2: Chicony HP Laptop Integrated Webcam [2 MP Fixed]
        driver: uvcvideo type: USB
      Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X:
        loaded: modesetting unloaded: fbdev,vesa dri: crocus gpu: i915
        resolution: 1600x900~60Hz
      API: EGL v: 1.5 drivers: crocus,swrast platforms: x11,surfaceless,device
      API: OpenGL v: 4.5 compat-v: 2.1 vendor: intel mesa v: 24.0.9-0ubuntu0.1
        renderer: Mesa Intel HD Graphics (ILK)
    Audio:
      Device-1: Intel 5 Series/3400 Series High Definition Audio
        driver: snd_hda_intel
      API: ALSA v: k6.8.0-41-generic status: kernel-api
      Server-1: PipeWire v: 1.0.5 status: active
    Network:
      Device-1: Intel 82577LC Gigabit Network driver: e1000e
      IF: enp0s25 state: up speed: 100 Mbps duplex: full mac: 2c:41:38:02:87:0a
      Device-2: Intel Centrino Advanced-N 6200 driver: iwlwifi
      IF: wlo1 state: down mac: 18:3d:a2:8b:be:28
    Drives:
      Local Storage: total: 931.51 GiB used: 71.02 GiB (7.6%)
      ID-1: /dev/sda vendor: Toshiba model: MQ02ABD100H size: 931.51 GiB
    Partition:
      ID-1: / size: 114.98 GiB used: 33.78 GiB (29.4%) fs: ext4 dev: /dev/sda3
      ID-2: /home size: 626.76 GiB used: 37.24 GiB (5.9%) fs: ext4
        dev: /dev/sda5
    Swap:
      ID-1: swap-1 type: file size: 4 GiB used: 0 KiB (0.0%) file: /swap.img
    Sensors:
      System Temperatures: cpu: 52.0 C mobo: N/A
      Fan Speeds (rpm): N/A
    Info:
      Memory: total: 8 GiB available: 7.55 GiB used: 2.43 GiB (32.2%)
      Processes: 256 Uptime: 4m Shell: Bash inxi: 3.3.34
    RAM info
    Code:
    sudo dmidecode --type memory
    # dmidecode 3.5
    Getting SMBIOS data from sysfs.
    SMBIOS 2.6 present.
    
    Handle 0x0003, DMI type 16, 15 bytes
    Physical Memory Array
        Location: System Board Or Motherboard
        Use: System Memory
        Error Correction Type: None
        Maximum Capacity: 8 GB
        Error Information Handle: Not Provided
        Number Of Devices: 2
    
    Handle 0x0004, DMI type 17, 27 bytes
    Memory Device
        Array Handle: 0x0003
        Error Information Handle: Not Provided
        Total Width: 64 bits
        Data Width: 64 bits
        Size: 4 GB
        Form Factor: SODIMM
        Set: None
        Locator: Top
        Bank Locator: BANK 0
        Type: DDR3
        Type Detail: Synchronous
        Speed: 1333 MT/s
        Manufacturer: 0000
        Serial Number: 54578546
        Asset Tag: Unknown
        Part Number: MLLSE 1333 4GB    
    
    Handle 0x0006, DMI type 17, 27 bytes
    Memory Device
        Array Handle: 0x0003
        Error Information Handle: Not Provided
        Total Width: 64 bits
        Data Width: 64 bits
        Size: 4 GB
        Form Factor: SODIMM
        Set: None
        Locator: Bottom
        Bank Locator: BANK 2
        Type: DDR3
        Type Detail: Synchronous
        Speed: 1333 MT/s
        Manufacturer: 0000
        Serial Number: 54578546
        Asset Tag: Unknown
        Part Number: MLLSE 1333 4GB
    BIOS
    Code:
    sudo dmidecode -s bios-version
    68CDE Ver. F.06
    BIOS
    Code:
    sudo dmidecode --type bios
    # dmidecode 3.5
    Getting SMBIOS data from sysfs.
    SMBIOS 2.6 present.
    
    Handle 0x0009, DMI type 0, 24 bytes
    BIOS Information
        Vendor: Hewlett-Packard
        Version: 68CDE Ver. F.06
        Release Date: 01/11/2011
        Address: 0xF0000
        Runtime Size: 64 kB
        ROM Size: 2560 kB
        Characteristics:
            PCI is supported
            PC Card (PCMCIA) is supported
            BIOS is upgradeable
            BIOS shadowing is allowed
            Boot from CD is supported
            Selectable boot is supported
            EDD is supported
            Print screen service is supported (int 5h)
            8042 keyboard services are supported (int 9h)
            Serial services are supported (int 14h)
            Printer services are supported (int 17h)
            ACPI is supported
            USB legacy is supported
            Smart battery is supported
            BIOS boot specification is supported
            Function key-initiated network boot is supported
            Targeted content distribution is supported
        BIOS Revision: 15.6
        Firmware Revision: 115.19
    
    Handle 0x0017, DMI type 13, 22 bytes
    BIOS Language Information
        Language Description Format: Abbreviated
        Installable Languages: 12
            enUS
            daDK
            nlNL
            fiFI
            frFR
            deDE
            itIT
            jaJP
            noNO
            ptPT
            esES
            svSE
        Currently Installed Language: enUS
    Last edited by pritel; August 22nd, 2024 at 08:14 PM.

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