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Thread: 22.04 | DELL XPS 9340 | Graphic issue since last update

  1. #1
    Join Date
    Aug 2024
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    2

    22.04 | DELL XPS 9340 | Graphic issue since last update

    Hello everyone,


    I have a Dell XPS 9340 on which I dual boot (Windows 11) and installed Ubuntu 22.04. I had no issues until now this morning.
    Since an Ubuntu update last night, I've been experiencing a graphical issue with horizontal video glitches appearing whenever there's mouse movement.

    I have read a similar report pertaining to 24.04 but thought I post a different thread as the underlying kernel versions are different.


    Thank you in advance for your help.

  2. #2
    Join Date
    Jan 2010
    Location
    Tucson, AZ
    Beans
    279
    Distro
    Ubuntu Budgie 20.04 Focal Fossa

    Re: 22.04 | DELL XPS 9340 | Graphic issue since last update

    Problem may be the 6.8 kernel that was rolled out in the last few days. In a terminal session execute the command uname -r to see the running kernel version. During the boot process you get a grub display where you can select an older kernal to run with.

  3. #3
    Join Date
    Aug 2024
    Beans
    2

    Re: 22.04 | DELL XPS 9340 | Graphic issue since last update

    Thank you.

    Yes, it is kernel version 6.8

    Following your suggestion, I have now switched to using the previous version of the kernel 6.5 and the display artefacts are gone.

    Cheers

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