Dropbox not working. How to debug and fix?

[Tom_Carr]

Well did it start? please include a little more info in your replys

Will do. Thanks for your continued help and patience.

[#&thj^%]

This is a typeO on my side, sorry.
it is:

 dropbox -i

If you would, show me both of these
and

dropbox update

Now this one I would really like to see:

dropbox start

[Tom_Carr]

tom@tom-OptiPlex-3040:~$ dropbox -i
Dropbox command-line interface


commands:


Note: use dropbox help <command> to view usage for a specific command.


autostart automatically start Dropbox at login
exclude ignores/excludes a directory from syncing
filestatus get current sync status of one or more files
help provide help
lansync enables or disables LAN sync
ls list directory contents with current sync status
proxy set proxy settings for Dropbox
puburl get public url of a file in your Dropbox's public folder
running return whether Dropbox is running
sharelink get a shared link for a file in your Dropbox
start start dropboxd
status get current status of the dropboxd
stop stop dropboxd
throttle set bandwidth limits for Dropbox
update download latest version of dropbox
version print version information for Dropbox
tom@tom-OptiPlex-3040:~$ dropbox update
/usr/bin/dropbox:303: PyGIDeprecationWarning: Since version 3.11, calling threads_init is no longer needed. See: https://wiki.gnome.org/PyGObject/Threading
GObject.threads_init()
/usr/bin/dropbox:453: PyGTKDeprecationWarning: Stock items are deprecated. Please use: Gtk.Button.new_with_mnemonic(label)
self.ok = ok = Gtk.Button(stock=Gtk.STOCK_OK)
/usr/bin/dropbox:458: PyGTKDeprecationWarning: Stock items are deprecated. Please use: Gtk.Button.new_with_mnemonic(label)
cancel = Gtk.Button(stock=Gtk.STOCK_CANCEL)
/usr/bin/dropbox:348: DeprecationWarning: setDaemon() is deprecated, set the daemon attribute instead
t.setDaemon(True)
/usr/bin/dropbox:334: PyGIDeprecationWarning: GObject.idle_add is deprecated; use GLib.idle_add instead
GObject.idle_add(self.loop_callback, *ret)
/usr/bin/dropbox:344: PyGIDeprecationWarning: GObject.idle_add is deprecated; use GLib.idle_add instead
GObject.idle_add(self.on_done)
/usr/bin/dropbox:348: DeprecationWarning: setDaemon() is deprecated, set the daemon attribute instead
t.setDaemon(True)
/usr/bin/dropbox:334: PyGIDeprecationWarning: GObject.idle_add is deprecated; use GLib.idle_add instead
GObject.idle_add(self.loop_callback, *ret)
/usr/bin/dropbox:344: PyGIDeprecationWarning: GObject.idle_add is deprecated; use GLib.idle_add instead
GObject.idle_add(self.on_done)
dropbox: load fq extension '/home/tom/.dropbox-dist/dropbox-lnx.x86_64-204.4.5420/cryptography.hazmat.bindings._openssl.abi3.so'
dropbox: load fq extension '/home/tom/.dropbox-dist/dropbox-lnx.x86_64-204.4.5420/cryptography.hazmat.bindings._padding.abi3.so'
dropbox: load fq extension '/home/tom/.dropbox-dist/dropbox-lnx.x86_64-204.4.5420/apex._apex.abi3.so'
dropbox: load fq extension '/home/tom/.dropbox-dist/dropbox-lnx.x86_64-204.4.5420/psutil._psutil_linux.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/tom/.dropbox-dist/dropbox-lnx.x86_64-204.4.5420/psutil._psutil_posix.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/tom/.dropbox-dist/dropbox-lnx.x86_64-204.4.5420/google._upb._message.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/tom/.dropbox-dist/dropbox-lnx.x86_64-204.4.5420/tornado.speedups.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/tom/.dropbox-dist/dropbox-lnx.x86_64-204.4.5420/wrapt._wrappers.cpython-38-x86_64-linux-gnu.so'
success!
tom@tom-OptiPlex-3040:~$ dropbox start
/usr/bin/dropbox:613: DeprecationWarning: isSet() is deprecated, use is_set() instead
if self.stop_event.isSet(): break
Dropbox is already running!
tom@tom-OptiPlex-3040:~$

[#&thj^%]

Looks to me like it is running via:

tom@tom-OptiPlex-3040:~$ dropbox start
/usr/bin/dropbox:613: DeprecationWarning: isSet() is deprecated, use is_set() instead
if self.stop_event.isSet(): break
Dropbox is already running!

 dropbox version
Dropbox daemon version: 204.4.5420
Dropbox command-line interface version: 2019.02.14

Is this now Solved?

[Tom_Carr]

It is not updating the files in the dropbox folder online. So it is not working even if it is running.

[#&thj^%]

It is not updating the files in the dropbox folder online. So it is not working even if it is running.

That is good info, and to try and shorten our reply's please see this: https://help.dropbox.com/sync/files-not-syncing

You should go down the list on that page to ensure a good outcome.

Good Luck

[Tom_Carr]

That is good info, and to try and shorten our reply's please see this: https://help.dropbox.com/sync/files-not-syncing

You should go down the list on that page to ensure a good outcome.

Good Luck

Will do. Will dig into that tomorrow if time permits. Thanks for all your help on this. I will leave the thread open for now just in case I get stuck. Thanks again.

[Tom_Carr]

I have been very busy with no time to work on this. Now I have free time.

I went to the link suggested: https://help.dropbox.com/sync/files-not-syncing

The first thing it recommends is "Check your firewall, security, and antivirus settings". I have just used the settings that came when I originally set up ubuntu. I have never looked at then or changed them. Is it important to dig into this?

The next thing is to back up everything very carefully, then uninstall and reinstall dropbox.

I am only using dropbox on one computer to back up changes.