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Thread: Software & Updates not opening

  1. #1
    Join Date
    May 2024
    Beans
    8

    Software & Updates not opening

    hello, Software & updates does not want to open
    There is the error :

    sudo software-properties-gtk

    Traceback (most recent call last):
    File "/usr/lib/python3/dist-packages/dbus/bus.py", line 173, in activate_name_owner
    return self.get_name_owner(bus_name)
    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    File "/usr/lib/python3/dist-packages/dbus/bus.py", line 348, in get_name_owner
    return self.call_blocking(BUS_DAEMON_NAME, BUS_DAEMON_PATH,
    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ^^
    File "/usr/lib/python3/dist-packages/dbus/connection.py", line 634, in call_blocking
    reply_message = self.send_message_with_reply_and_block(
    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'com.ubuntu.SoftwareProperties': no such name

    During handling of the above exception, another exception occurred:

    Traceback (most recent call last):
    File "/usr/bin/software-properties-gtk", line 100, in <module>
    app = SoftwarePropertiesGtk(datadir=options.data_dir, options=options, file=file)
    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ^^^^^^^^^^^^^^^^^^^^^^^^^
    File "/usr/lib/python3/dist-packages/softwareproperties/gtk/SoftwarePropertiesGtk.py", line 210, in __init__
    proxy = bus.get_object("com.ubuntu.SoftwareProperties", "/")
    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ^^
    File "/usr/lib/python3/dist-packages/dbus/bus.py", line 237, in get_object
    return self.ProxyObjectClass(self, bus_name, object_path,
    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 250, in __init__
    self._named_service = conn.activate_name_owner(bus_name)
    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    File "/usr/lib/python3/dist-packages/dbus/bus.py", line 178, in activate_name_owner
    self.start_service_by_name(bus_name)
    File "/usr/lib/python3/dist-packages/dbus/bus.py", line 273, in start_service_by_name
    return (True, self.call_blocking(BUS_DAEMON_NAME, BUS_DAEMON_PATH,
    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ^^
    File "/usr/lib/python3/dist-packages/dbus/connection.py", line 634, in call_blocking
    reply_message = self.send_message_with_reply_and_block(
    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Cannot launch daemon, file not found or permissions invalid



    it seems that it is a problem with python... Do you have any idea ?
    THanks in advance.
    BR

  2. #2
    currentshaft Guest

    Re: Software & Updates not opening

    What version of Ubuntu?

    Also, don't run graphical applications as root.

  3. #3
    Join Date
    May 2024
    Beans
    8

    Re: Software & Updates not opening

    Quote Originally Posted by currentshaft View Post
    What version of Ubuntu?

    Also, don't run graphical applications as root.
    debian 12

  4. #4
    currentshaft Guest

    Re: Software & Updates not opening

    Did you mess with system Python?

    Try:

    sudo apt update
    sudo apt install --reinstall software-properties-gtk

    Any dbus errors?

    sudo systemctl status dbus

  5. #5
    Join Date
    May 2010
    Beans
    3,500

    Re: Software & Updates not opening

    Is Debian supported here?

  6. #6
    Join Date
    May 2024
    Beans
    8

    Re: Software & Updates not opening

    Quote Originally Posted by ActionParsnip View Post
    Is Debian supported here?
    Sorry I made a mistake.

  7. #7
    Join Date
    Apr 2011
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    13,938
    Distro
    Ubuntu

    Re: Software & Updates not opening

    Thread moved to Debian
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