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Thread: Microsoft 365 Account - Online Accounts - Problem

  1. #1
    Join Date
    Jun 2024

    Microsoft 365 Account - Online Accounts - Problem


    When I first installed Ubuntu 24.04 I managed to use the Online Accounts section in control panel, to setup a Microsoft 365 Account. This then enabled access to my OneDrive files through the file explorer. After a few hours, it stopped working. I tried to remove the account, and recreate it. I cannot get it to work however. After entering my email address on the Webpage presented (Microsoft login), I just get the following error;

    We're unable to complete your request

    unauthorized_client: The client does not exist or is not enabled for consumers. If you are the application developer, configure a new application through the App Registrations in the Azure Portal at

    I have spent hours searching for a solution, and tried a number of things, including following closely the instructions here;

    Try as I might, I cannot get this to work.

    Apologies if posted in the wrong forum, I couldn't see a more appropriate section. I also couldn't find any previous posts related to this on the forums.


  2. #2
    Join Date
    Jul 2008
    The Left Coast of the USA

    Re: Microsoft 365 Account - Online Accounts - Problem

    Are you saying you are unable to log in just using a browser?
    Please read The Forum Rules and The Forum Posting Guidelines

    A thing discovered and kept to oneself must be discovered time and again by others. A thing discovered and shared with others need be discovered only the once.
    This universe is crazy. I'm going back to my own.

  3. #3
    Join Date
    Jun 2024

    Re: Microsoft 365 Account - Online Accounts - Problem

    No, I can log into Microsoft account normally using a browser. Can access OneDrive etc just fine. It's just when using the online accounts function I have problem. After inputting email address in the prompt from Ubuntu settings, it redirects to a web login to Microsoft and that is where I get the error.

  4. #4
    Join Date
    Apr 2014

    Re: Microsoft 365 Account - Online Accounts - Problem

    After you finish the process on Microsoft Extra, go back to GNOME Online Accounts remove the Microsoft 365 entry you had than add a new one and input the Client ID of the app you created on Microsoft Extra, than you can proceed with the in-browser sign redirection from Settings, login to your account there, and allow all permissions when prompted in browser and it should work fine


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