Results 1 to 3 of 3

Thread: Problem with laptop webcam

  1. #1
    Join Date
    Jun 2024
    Beans
    2

    Exclamation Problem with laptop webcam

    I'm running Ubuntu 24.04 on Acer Predator Helios Neo 16.
    When i try to open any webcam software, as cheese, these no recognize my device. When I type this command: dmesg | grep uvc
    return this:
    Code:
    [   2.323488] uvcvideo 1-6:1.1: Failed to query (129) UVC probe control : 26 (exp. 48).
    [    2.323493] uvcvideo 1-6:1.1: Failed to initialize the device (-5).
    [    2.323539] usbcore: registered new interface driver uvcvideo
    
    Bus 001 Device 002: ID 0408:4035 Quanta Computer, Inc. ACER HD User Facing
    Device Descriptor:
      bLength                18
      bDescriptorType         1
      bcdUSB               2.01
      bDeviceClass          239 Miscellaneous Device
      bDeviceSubClass         2 [unknown]
      bDeviceProtocol         1 Interface Association
      bMaxPacketSize0        64
      idVendor           0x0408 Quanta Computer, Inc.
      idProduct          0x4035 ACER HD User Facing
      bcdDevice            0.04
      iManufacturer           1 Quanta
      iProduct                2 ACER HD User Facing
      iSerial                 3 01.00.00
      bNumConfigurations      1
      Configuration Descriptor:
        bLength                 9
        bDescriptorType         2
        wTotalLength       0x0255
        bNumInterfaces          3
        bConfigurationValue     1
        iConfiguration          0 
        bmAttributes         0x80
          (Bus Powered)
        MaxPower              500mA
        Interface Association:
          bLength                 8
          bDescriptorType        11
          bFirstInterface         0
          bInterfaceCount         2
          bFunctionClass         14 Video
          bFunctionSubClass       3 Video Interface Collection
          bFunctionProtocol       0 
          iFunction               4 ACER HD User Facing
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        0
          bAlternateSetting       0
          bNumEndpoints           1
          bInterfaceClass        14 Video
          bInterfaceSubClass      1 Video Control
          bInterfaceProtocol      1 
          iInterface              4 ACER HD User Facing
          VideoControl Interface Descriptor:
            bLength                13
            bDescriptorType        36
            bDescriptorSubtype      1 (HEADER)
            bcdUVC               1.50
            wTotalLength       0x006f
            dwClockFrequency       48.000000MHz
            bInCollection           1
            baInterfaceNr( 0)       1
          VideoControl Interface Descriptor:
            bLength                18
            bDescriptorType        36
            bDescriptorSubtype      2 (INPUT_TERMINAL)
            bTerminalID             1
            wTerminalType      0x0201 Camera Sensor
            bAssocTerminal          0
            iTerminal               0 
            wObjectiveFocalLengthMin      0
            wObjectiveFocalLengthMax      0
            wOcularFocalLength            0
            bControlSize                  3
            bmControls           0x0020000e
              Auto-Exposure Mode
              Auto-Exposure Priority
              Exposure Time (Absolute)
              Region of Interest
          VideoControl Interface Descriptor:
            bLength                13
            bDescriptorType        36
            bDescriptorSubtype      5 (PROCESSING_UNIT)
            bUnitID                 2
            bSourceID               1
            wMaxMultiplier      16384
            bControlSize            3
            bmControls     0x0000157f
              Brightness
              Contrast
              Hue
              Saturation
              Sharpness
              Gamma
              White Balance Temperature
              Backlight Compensation
              Power Line Frequency
              White Balance Temperature, Auto
            iProcessing             0 
            bmVideoStandards     0x00
          VideoControl Interface Descriptor:
            bLength                29
            bDescriptorType        36
            bDescriptorSubtype      6 (EXTENSION_UNIT)
            bUnitID                 3
            guidExtensionCode         {26b8105a-0713-4870-979d-da79444bb68e}
            bNumControls            1
            bNrInPins               1
            baSourceID( 0)          2
            bControlSize            4
            bmControls( 0)       0x04
            bmControls( 1)       0x00
            bmControls( 2)       0x00
            bmControls( 3)       0x00
            iExtension              0 
          VideoControl Interface Descriptor:
            bLength                29
            bDescriptorType        36
            bDescriptorSubtype      6 (EXTENSION_UNIT)
            bUnitID                 4
            guidExtensionCode         {63610682-5070-49ab-b8cc-b3855e8d221d}
            bNumControls           26
            bNrInPins               1
            baSourceID( 0)          3
            bControlSize            4
            bmControls( 0)       0xff
            bmControls( 1)       0xff
            bmControls( 2)       0x77
            bmControls( 3)       0x47
            iExtension              0 
          VideoControl Interface Descriptor:
            bLength                 9
            bDescriptorType        36
            bDescriptorSubtype      3 (OUTPUT_TERMINAL)
            bTerminalID             5
            wTerminalType      0x0101 USB Streaming
            bAssocTerminal          0
            bSourceID               4
            iTerminal               0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x87  EP 7 IN
            bmAttributes            3
              Transfer Type            Interrupt
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0010  1x 16 bytes
            bInterval               8
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        1
          bAlternateSetting       0
          bNumEndpoints           0
          bInterfaceClass        14 Video
          bInterfaceSubClass      2 Video Streaming
          bInterfaceProtocol      1 
          iInterface              0 
          VideoStreaming Interface Descriptor:
            bLength                            15
            bDescriptorType                    36
            bDescriptorSubtype                  1 (INPUT_HEADER)
            bNumFormats                         2
            wTotalLength                   0x00f5
            bEndpointAddress                 0x81  EP 1 IN
            bmInfo                              0
            bTerminalLink                       5
            bStillCaptureMethod                 1
            bTriggerSupport                     0
            bTriggerUsage                       0
            bControlSize                        1
            bmaControls( 0)                     4
            bmaControls( 1)                     0
          VideoStreaming Interface Descriptor:
            bLength                            11
            bDescriptorType                    36
            bDescriptorSubtype                  6 (FORMAT_MJPEG)
            bFormatIndex                        1
            bNumFrameDescriptors                3
            bFlags                              1
              Fixed-size samples: Yes
            bDefaultFrameIndex                  1
            bAspectRatioX                       0
            bAspectRatioY                       0
            bmInterlaceFlags                 0x00
              Interlaced stream or variable: No
              Fields per frame: 1 fields
              Field 1 first: No
              Field pattern: Field 1 only
            bCopyProtect                        0
          VideoStreaming Interface Descriptor:
            bLength                            30
            bDescriptorType                    36
            bDescriptorSubtype                  7 (FRAME_MJPEG)
            bFrameIndex                         1
            bmCapabilities                   0x01
              Still image supported
            wWidth                           1280
            wHeight                           720
            dwMinBitRate                442368000
            dwMaxBitRate                442368000
            dwMaxVideoFrameBufferSize     1843200
            dwDefaultFrameInterval         333333
            bFrameIntervalType                  1
            dwFrameInterval( 0)            333333
          VideoStreaming Interface Descriptor:
            bLength                            30
            bDescriptorType                    36
            bDescriptorSubtype                  7 (FRAME_MJPEG)
            bFrameIndex                         2
            bmCapabilities                   0x01
              Still image supported
            wWidth                            640
            wHeight                           480
            dwMinBitRate                147456000
            dwMaxBitRate                147456000
            dwMaxVideoFrameBufferSize      614400
            dwDefaultFrameInterval         333333
            bFrameIntervalType                  1
            dwFrameInterval( 0)            333333
          VideoStreaming Interface Descriptor:
            bLength                            30
            bDescriptorType                    36
            bDescriptorSubtype                  7 (FRAME_MJPEG)
            bFrameIndex                         3
            bmCapabilities                   0x01
              Still image supported
            wWidth                            640
            wHeight                           360
            dwMinBitRate                110592000
            dwMaxBitRate                110592000
            dwMaxVideoFrameBufferSize      460800
            dwDefaultFrameInterval         333333
            bFrameIntervalType                  1
            dwFrameInterval( 0)            333333
          VideoStreaming Interface Descriptor:
            bLength                             6
            bDescriptorType                    36
            bDescriptorSubtype                 13 (COLORFORMAT)
            bColorPrimaries                     1 (BT.709,sRGB)
            bTransferCharacteristics            1 (BT.709)
            bMatrixCoefficients                 4 (SMPTE 170M (BT.601))
          VideoStreaming Interface Descriptor:
            bLength                            27
            bDescriptorType                    36
            bDescriptorSubtype                  4 (FORMAT_UNCOMPRESSED)
            bFormatIndex                        2
            bNumFrameDescriptors                3
            guidFormat                            {32595559-0000-0010-8000-00aa00389b71}
            bBitsPerPixel                      16
            bDefaultFrameIndex                  1
            bAspectRatioX                       0
            bAspectRatioY                       0
            bmInterlaceFlags                 0x00
              Interlaced stream or variable: No
              Fields per frame: 2 fields
              Field 1 first: No
              Field pattern: Field 1 only
            bCopyProtect                        0
          VideoStreaming Interface Descriptor:
            bLength                            30
            bDescriptorType                    36
            bDescriptorSubtype                  5 (FRAME_UNCOMPRESSED)
            bFrameIndex                         1
            bmCapabilities                   0x01
              Still image supported
            wWidth                           1280
            wHeight                           720
            dwMinBitRate                147456000
            dwMaxBitRate                147456000
            dwMaxVideoFrameBufferSize     1843200
            dwDefaultFrameInterval        1000000
            bFrameIntervalType                  1
            dwFrameInterval( 0)           1000000
          VideoStreaming Interface Descriptor:
            bLength                            30
            bDescriptorType                    36
            bDescriptorSubtype                  5 (FRAME_UNCOMPRESSED)
            bFrameIndex                         2
            bmCapabilities                   0x01
              Still image supported
            wWidth                            640
            wHeight                           480
            dwMinBitRate                147456000
            dwMaxBitRate                147456000
            dwMaxVideoFrameBufferSize      614400
            dwDefaultFrameInterval         333333
            bFrameIntervalType                  1
            dwFrameInterval( 0)            333333
          VideoStreaming Interface Descriptor:
            bLength                            30
            bDescriptorType                    36
            bDescriptorSubtype                  5 (FRAME_UNCOMPRESSED)
            bFrameIndex                         3
            bmCapabilities                   0x01
              Still image supported
            wWidth                            640
            wHeight                           360
            dwMinBitRate                110592000
            dwMaxBitRate                110592000
            dwMaxVideoFrameBufferSize      460800
            dwDefaultFrameInterval         333333
            bFrameIntervalType                  1
            dwFrameInterval( 0)            333333
          VideoStreaming Interface Descriptor:
            bLength                             6
            bDescriptorType                    36
            bDescriptorSubtype                 13 (COLORFORMAT)
            bColorPrimaries                     1 (BT.709,sRGB)
            bTransferCharacteristics            1 (BT.709)
            bMatrixCoefficients                 4 (SMPTE 170M (BT.601))
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        1
          bAlternateSetting       1
          bNumEndpoints           1
          bInterfaceClass        14 Video
          bInterfaceSubClass      2 Video Streaming
          bInterfaceProtocol      1 
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x81  EP 1 IN
            bmAttributes            5
              Transfer Type            Isochronous
              Synch Type               Asynchronous
              Usage Type               Data
            wMaxPacketSize     0x00c0  1x 192 bytes
            bInterval               1
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        1
          bAlternateSetting       2
          bNumEndpoints           1
          bInterfaceClass        14 Video
          bInterfaceSubClass      2 Video Streaming
          bInterfaceProtocol      1 
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x81  EP 1 IN
            bmAttributes            5
              Transfer Type            Isochronous
              Synch Type               Asynchronous
              Usage Type               Data
            wMaxPacketSize     0x0180  1x 384 bytes
            bInterval               1
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        1
          bAlternateSetting       3
          bNumEndpoints           1
          bInterfaceClass        14 Video
          bInterfaceSubClass      2 Video Streaming
          bInterfaceProtocol      1 
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x81  EP 1 IN
            bmAttributes            5
              Transfer Type            Isochronous
              Synch Type               Asynchronous
              Usage Type               Data
            wMaxPacketSize     0x0200  1x 512 bytes
            bInterval               1
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        1
          bAlternateSetting       4
          bNumEndpoints           1
          bInterfaceClass        14 Video
          bInterfaceSubClass      2 Video Streaming
          bInterfaceProtocol      1 
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x81  EP 1 IN
            bmAttributes            5
              Transfer Type            Isochronous
              Synch Type               Asynchronous
              Usage Type               Data
            wMaxPacketSize     0x0280  1x 640 bytes
            bInterval               1
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        1
          bAlternateSetting       5
          bNumEndpoints           1
          bInterfaceClass        14 Video
          bInterfaceSubClass      2 Video Streaming
          bInterfaceProtocol      1 
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x81  EP 1 IN
            bmAttributes            5
              Transfer Type            Isochronous
              Synch Type               Asynchronous
              Usage Type               Data
            wMaxPacketSize     0x0320  1x 800 bytes
            bInterval               1
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        1
          bAlternateSetting       6
          bNumEndpoints           1
          bInterfaceClass        14 Video
          bInterfaceSubClass      2 Video Streaming
          bInterfaceProtocol      1 
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x81  EP 1 IN
            bmAttributes            5
              Transfer Type            Isochronous
              Synch Type               Asynchronous
              Usage Type               Data
            wMaxPacketSize     0x03b0  1x 944 bytes
            bInterval               1
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        1
          bAlternateSetting       7
          bNumEndpoints           1
          bInterfaceClass        14 Video
          bInterfaceSubClass      2 Video Streaming
          bInterfaceProtocol      1 
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x81  EP 1 IN
            bmAttributes            5
              Transfer Type            Isochronous
              Synch Type               Asynchronous
              Usage Type               Data
            wMaxPacketSize     0x0a80  2x 640 bytes
            bInterval               1
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        1
          bAlternateSetting       8
          bNumEndpoints           1
          bInterfaceClass        14 Video
          bInterfaceSubClass      2 Video Streaming
          bInterfaceProtocol      1 
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x81  EP 1 IN
            bmAttributes            5
              Transfer Type            Isochronous
              Synch Type               Asynchronous
              Usage Type               Data
            wMaxPacketSize     0x0b20  2x 800 bytes
            bInterval               1
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        1
          bAlternateSetting       9
          bNumEndpoints           1
          bInterfaceClass        14 Video
          bInterfaceSubClass      2 Video Streaming
          bInterfaceProtocol      1 
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x81  EP 1 IN
            bmAttributes            5
              Transfer Type            Isochronous
              Synch Type               Asynchronous
              Usage Type               Data
            wMaxPacketSize     0x0be0  2x 992 bytes
            bInterval               1
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        1
          bAlternateSetting      10
          bNumEndpoints           1
          bInterfaceClass        14 Video
          bInterfaceSubClass      2 Video Streaming
          bInterfaceProtocol      1 
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x81  EP 1 IN
            bmAttributes            5
              Transfer Type            Isochronous
              Synch Type               Asynchronous
              Usage Type               Data
            wMaxPacketSize     0x13c0  3x 960 bytes
            bInterval               1
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        1
          bAlternateSetting      11
          bNumEndpoints           1
          bInterfaceClass        14 Video
          bInterfaceSubClass      2 Video Streaming
          bInterfaceProtocol      1 
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x81  EP 1 IN
            bmAttributes            5
              Transfer Type            Isochronous
              Synch Type               Asynchronous
              Usage Type               Data
            wMaxPacketSize     0x13fc  3x 1020 bytes
            bInterval               1
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        2
          bAlternateSetting       0
          bNumEndpoints           0
          bInterfaceClass       254 Application Specific Interface
          bInterfaceSubClass      1 Device Firmware Update
          bInterfaceProtocol      1 
          iInterface             12 APP Mode
          Device Firmware Upgrade Interface Descriptor:
            bLength                             9
            bDescriptorType                    33
            bmAttributes                       15
              Will Detach
              Manifestation Tolerant
              Upload Supported
              Download Supported
            wDetachTimeout                   2000 milliseconds
            wTransferSize                    4096 bytes
            bcdDFUVersion                   1.10
    Binary Object Store Descriptor:
      bLength                 5
      bDescriptorType        15
      wTotalLength       0x0029
      bNumDeviceCaps          2
      Platform Device Capability:
        bLength                28
        bDescriptorType        16
        bDevCapabilityType      5
        bReserved               0
        PlatformCapabilityUUID    {d8dd60df-4589-4cc7-9cd2-659d9e648a9f}
        CapabilityData[0]    0x00
        CapabilityData[1]    0x00
        CapabilityData[2]    0x03
        CapabilityData[3]    0x06
        CapabilityData[4]    0x34
        CapabilityData[5]    0x03
        CapabilityData[6]    0x01
        CapabilityData[7]    0x00
      ** UNRECOGNIZED:  08 10 11 01 03 00 00 00
    Device Status:     0x0000
      (Bus Powered)
    Can any help me to resolve this problem. I need to fix-it to my work
    Thanks
    Last edited by ajgreeny; June 15th, 2024 at 09:11 AM. Reason: Code tags added

  2. #2
    Join Date
    Mar 2007
    Location
    Promiseland
    Beans
    1,618
    Distro
    Xubuntu 22.04 Jammy Jellyfish

    Re: Problem with laptop webcam

    When I type this command: dmesg | grep uvc
    Try it with this command (Note use of upper case)
    Code:
    dmesg | grep UVC
    Cheers,


    The Linux Command Line at http://linuxcommand.org/

  3. #3
    Join Date
    Jun 2024
    Beans
    2

    Re: Problem with laptop webcam

    These command returns it:

    [ 2.088522] usb 1-6: Found UVC 1.50 device ACER HD User Facing (0408:4035)
    [ 2.118541] usb 1-6: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.
    [ 2.121672] uvcvideo 1-6:1.1: Failed to query (129) UVC probe control : 26 (exp. 48).

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •