Scanner not Detected

[daniell59]

Brother was considerate and sent me up to date instructions. They were clear and easy to follow.
All was going well until I got the following on the terminal.
Setting up brscan-skey (0.3.2-0) ...
apt-get install libusb-0.1-4
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
You might want to run 'apt --fix-broken install' to correct these.
The following packages have unmet dependencies:
brscan-skey : Depends: libsane (>= 1.0.11-3) but it is not installable
E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution).
root@daniel-N68SA-M2S:/home/daniel/Downloads#

I can now print but the scanner is not detected. It once worked, so it should work again.
As usual thanks in advance

[currentshaft]

Did you try running the command suggested in the output "apt --fix-broken install"?

Did you try installing "libsane" with apt? If so, please share the errors.

[daniell59]

Did you try running the command suggested in the output "apt --fix-broken install"?

Did you try installing "libsane" with apt? If so, please share the errors.

I did apt --fix-broken install

I was impressed with the help that Brother gave me. Hopefully they will follow up with more.

[him610]

You did not state the model of your Brother printer/scanner.
Is it a multi-function device?
Did you install it using the newer driverless method?

I have used the Brother installation scripts to install all of the drivers for my MFC-7360N including print, copy, scan, fax, and one other function that escapes my memory.

[daniell59]

You did not state the model of your Brother printer/scanner.
Is it a multi-function device?
Did you install it using the newer driverless method?

I have used the Brother installation scripts to install all of the drivers for my MFC-7360N including print, copy, scan, fax, and one other function that escapes my memory.

MFC-7340

Getting it to print is easy. The difficulty is getting it to detect the scanner.

[him610]

This should not be too difficult (hopefully) to figure out since both of machines are about the same vintage - 2008.

Did you happen to use utility this to install your drivers?
Driver Install Tool The tool will install LPR, CUPSwrapper driver and scanner driver (for scanner models). 05/20/2024 (2.2.4-1) 0.02 MB
https://support.brother.com/g/b/down...0_us_as&os=128

How is your MFC-7340 connected to your computer? With a Cat5 cable or a USB cable?

Which version of Ubuntu are you using?

!! I just noticed this...!!
I believe the libsane version 1.0.11-3 is incorrect

brscan-skey : Depends: libsane (>= 1.0.11-3) but it is not installable

This is what my installed version is...

 $ apt list libsane
Listing... Done
libsane/jammy,now 1.1.1-5 amd64 [installed]
libsane/jammy 1.1.1-5 i386

Yours should probably read, 1.1.1-3 instead of 1.1.11-3
If you can edit the script and make the correction, it will probably install.

Since you have already been in contact with Brother, you should let them know about the coding mistype.

[daniell59]

This should not be too difficult (hopefully) to figure out since both of machines are about the same vintage - 2008.

Did you happen to use utility this to install your drivers?
Driver Install Tool The tool will install LPR, CUPSwrapper driver and scanner driver (for scanner models). 05/20/2024 (2.2.4-1) 0.02 MB
https://support.brother.com/g/b/down...0_us_as&os=128

How is your MFC-7340 connected to your computer? With a Cat5 cable or a USB cable?

Which version of Ubuntu are you using?

!! I just noticed this...!!
I believe the libsane version 1.0.11-3 is incorrect


This is what my installed version is...

 $ apt list libsane
Listing... Done
libsane/jammy,now 1.1.1-5 amd64 [installed]
libsane/jammy 1.1.1-5 i386

Yours should probably read, 1.1.1-3 instead of 1.1.11-3
If you can edit the script and make the correction, it will probably install.

Since you have already been in contact with Brother, you should let them know about the coding mistype.

Presently I am overwhelmed by the process. This was my last attempt.
Selecting previously unselected package brscan-skey.
(Reading database ... 186879 files and directories currently installed.)
Preparing to unpack brscan-skey-0.3.2-0.amd64.deb ...
Unpacking brscan-skey (0.3.2-0) ...
dpkg: brscan-skey: dependency problems, but configuring anyway as you requested:
brscan-skey depends on libsane (>= 1.0.11-3); however:
Package libsane is not installed.

Setting up brscan-skey (0.3.2-0) ...
apt-get install libusb-0.1-4
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
You might want to run 'apt --fix-broken install' to correct these.
The following packages have unmet dependencies:
brscan-skey : Depends: libsane (>= 1.0.11-3) but it is not installable
E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution).

[daniell59]

Brother just sent me additional instructions. Though I appreciate their help, it getting too much for me.

https://help.brother-usa.com/app/ans...75Mv_S~zj~PP9b

[daniell59]

I officially give up. There is no more that I can do.
Now my options.

I would like to find a reasonably priced driverless scanner
If I run the machine on Windows, Brother no longer Supports OCR software for it.

[yancek]

brscan-skey : Depends: libsane (>= 1.0.11-3) but it is not installable

You never responded to the question in post 6 about the incorrect version. Did you make that change in your Brother Scripts? If you run the command suggested in post 6 ( apt list libsane), what output do you get? I would expect it to be the same as that shown in post 6.