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Thread: Boot problem on Asus Expert Book

  1. #1
    Join Date
    May 2024
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    Boot problem on Asus Expert Book



    I have an Asus Expert Book BA15400 laptop. I installed KUBUNTU parallel to Windows 11. KUBUNTU 23.10 worked fine. There was just the problem, that after suspendig the computer could not restart. It could be the same problem as here: ubuntu 22.04 is not waking up from suspend.


    After updating to KUBUNTU 24.04 this problem occurs at every boot. After choosing KUBUNTU in the Boot menu (GRUB), the screen turns black with backlight on. It shortly switches off the backlight and turns it on again. This is the point, where the UBUNTU lock-in screen should appear. The computer seems to be working but does not react to anything.


    The only way to start UBUNTU is by using the recovery mode. In recovery mode the system starts. After directly rebooting from a running session started in recovery mode, the system starts even without recovery mode. When i choose "shutdown" and turn the computer on afterwards, it doesn't work.


    About the issue, that the system doesn't start after suspending, i had tried UBUNTU 23.10, Manjaro and Mint half a year ago with the same result. Now I didn't try to go back to an older version yet. Windows works normally.

    I don't know, whether there is a connection to the following issue:
    If i try to use fsck in the recovery menu, it shows the following error: /lib/recovery-mode/recovery-menu: Zeile 80: /etc/default/rcS: Datei oder Verzeichnis nicht gefunden (File or folder not found) fsck von util-linux 2.39.3 /dev/nvme0n1p6 ist eingehängt. (mounted) e2fsck: Fortsetzung nicht möglich, wird abgebrochen. (continuation impossible, is terminated)



    Does anyone have an idea what i could do? If more information is needed, tell me. Unfortunately i don't have a deep knowledge about operating systems.

    Thanks a lot!

  2. #2
    Join Date
    May 2024
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    Ubuntu

    Re: Boot problem on Asus Expert Book

    Quote Originally Posted by klamigro View Post
    After updating to KUBUNTU 24.04 this problem occurs at every boot. After choosing KUBUNTU in the Boot menu (GRUB), the screen turns black with backlight on. It shortly switches off the backlight and turns it on again. This is the point, where the UBUNTU lock-in screen should appear. The computer seems to be working but does not react to anything.
    At the grub selection screen, press "e" to edit the normal boot entry, then use the arrow keys to remove "quiet splash" from the kernel parameters, then press Control-X to boot. Let us know if you see any errors.

  3. #3
    Join Date
    May 2024
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    3

    Re: Boot problem on Asus Expert Book

    Currentsahft, many thanks for your advice.
    It works, after removing "quiet splash" the computer starts normally. But, when i press "e" at the next boot the "quiet splash" is back again in the parameters.
    So do i need to change the grub.cfg and update the grub config, right? I found the description, how to do that.
    Does that change have any effects (except that i can start the system)?
    Thanks again!

  4. #4
    Join Date
    Mar 2010
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    Xubuntu

    Re: Boot problem on Asus Expert Book

    To make the change permanent you need to edit your GRUB config file.

    Remove quiet splash, save, run update-grub.

    Let us know if it still works for you.

  5. #5
    Join Date
    May 2024
    Beans
    3

    Re: Boot problem on Asus Expert Book

    It worked! I added a config to /etc/default/grub.d and updated grub.
    Now the computer starts normally. Waking up from suspend mode seems still not to work. But that's less important.
    Thanks a lot!

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