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Thread: Something went wrong during the installation of Ubuntu 24.04

  1. #1
    Join Date
    May 2024
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    3

    Something went wrong during the installation of Ubuntu 24.04

    Hello, I’m really new to Ubuntu. I was trying to install the version 24.04 desktop and I got the message “Something went wrong during the installation”. I had the installation file on a 16 GB flash drive and I would to install it on a 2TB separated disk.
    What can I do?

  2. #2
    Join Date
    May 2008
    Beans
    4,062
    Distro
    Ubuntu 24.04 Noble Numbat

    Re: Something went wrong during the installation of Ubuntu 24.04

    Power off the PC
    Boot your installation flash drive into a "Try Ubuntu" live session
    Open a terminal and enter:-
    Code:
    [ -d /sys/firmware/efi ] && echo "UEFI" || echo "Legacy"
    Hopefully, the response is UEFI
    Next, enter this (so that we can see your disk structure)
    Code:
    sudo parted -l
    In your reply, please use code tags to legibly display the terminal output.
    (Code tags accessible via Adv Reply > # icon > Wrap [CODE] tags round selected text)

  3. #3
    Join Date
    May 2024
    Beans
    3

    Re: Something went wrong during the installation of Ubuntu 24.04

    The first response is UEFI
    Here's the second response:
    Code:
    Error: /dev/sda: unrecognised disk label
    Model: WD P40 Game Drive (scsi)                                           
    Disk /dev/sda: 2000GB
    Sector size (logical/physical): 512B/512B
    Partition Table: unknown
    Disk Flags: 
    
    Model: Generic Flash Disk (scsi)
    Disk /dev/sdc: 31.5GB
    Sector size (logical/physical): 512B/512B
    Partition Table: gpt
    Disk Flags: 
    
    Number  Start   End     Size    File system  Name       Flags
     1      32.8kB  6109MB  6109MB               ISO9660    hidden, msftdata
     2      6109MB  6114MB  5192kB               Appended2  boot, esp
     3      6114MB  6115MB  307kB                Gap1       hidden, msftdata
     4      6115MB  31.5GB  25.3GB  ext4
    
    
    Model: APPLE SSD AP0256N (nvme)
    Disk /dev/nvme0n1: 251GB
    Sector size (logical/physical): 4096B/4096B
    Partition Table: gpt
    Disk Flags: 
    
    Number  Start   End    Size   File system  Name                  Flags
     1      24.6kB  315MB  315MB  fat32        EFI System Partition  boot, esp
     2      315MB   251GB  251GB

  4. #4
    Join Date
    May 2008
    Beans
    4,062
    Distro
    Ubuntu 24.04 Noble Numbat

    Re: Something went wrong during the installation of Ubuntu 24.04

    Code:
    Error: /dev/sda: unrecognised disk label
    Model: WD P40 Game Drive (scsi)                                           
    Disk /dev/sda: 2000GB
    Sector size (logical/physical): 512B/512B
    Partition Table: unknown
    Disk Flags:
    Is this your target disk?
    You need to create a partition table so that it is visible to the Ubuntu installer.
    In a live session, open Gparted > Device > Create Partition Table > Select GPT
    Then, I would expect the installer to find it.

    By the way, it is a good idea to remove/isolate other disks to avoid errors.
    Only the installer USB and target disk should be active.

  5. #5
    Join Date
    May 2024
    Beans
    3

    Re: Something went wrong during the installation of Ubuntu 24.04

    Unfortunately, I still get this log:
    Code:
    May 21 20:53:59 ubuntu subiquity_log.3817[7237]:         Exit code: 1
    May 21 20:53:59 ubuntu subiquity_log.3817[7237]:         Reason: -
    May 21 20:53:59 ubuntu subiquity_log.3817[7237]:         Stdout: ''
    May 21 20:53:59 ubuntu subiquity_log.3817[7237]:         Stderr: ''
    May 21 20:53:59 ubuntu subiquity_log.3817[7237]:         
    May 21 20:53:59 ubuntu subiquity_log.3817[7237]: Stderr: ''
    May 21 20:53:59 ubuntu subiquity_event.3817[3817]:  executing curtin install partitioning step
    May 21 20:53:59 ubuntu subiquity_event.3817[3817]: installing system
    May 21 20:53:59 ubuntu subiquity_event.3817[3817]: 
    May 21 20:53:59 ubuntu subiquity_event.3817[3817]:   curtin command install

  6. #6
    Join Date
    May 2008
    Beans
    4,062
    Distro
    Ubuntu 24.04 Noble Numbat

    Re: Something went wrong during the installation of Ubuntu 24.04

    Not making much progress yet, but never mind, let's see where we are?
    During the installation process, when do you see "Something went wrong" message?

    Also, in a "Try Ubuntu" session, can you show the current output from:-
    Code:
    sudo parted -l

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