I cannot get Ubuntu to recognize my external DVD drive (an LG GP65NB60). It was manufactured last year, has the latest available firmware from LG and works fine in Windows. I am on kernel 6.5.0-27-generic. I am at a total loss and don't know how to proceed. LG technical support said to "make sure I have the correct OS drivers" and that was as helpful as nothing really.
Here is the output of sudo lshw -short
Code:
H/W path Device Class Description
===========================================================
system HP Pavilion Laptop 15t-eg200 (4U8D4AV)
/0 bus 89F6
/0/0 memory 64KiB BIOS
/0/10 memory 16GiB System Memory
/0/10/0 memory 8GiB SODIMM DDR4 Synchronous 3200 MHz (0.3 ns)
/0/10/1 memory 8GiB SODIMM DDR4 Synchronous 3200 MHz (0.3 ns)
/0/1c memory 96KiB L1 cache
/0/1d memory 64KiB L1 cache
/0/1e memory 2560KiB L2 cache
/0/1f memory 12MiB L3 cache
/0/20 memory 256KiB L1 cache
/0/21 memory 512KiB L1 cache
/0/22 memory 4MiB L2 cache
/0/23 memory 12MiB L3 cache
/0/24 processor 12th Gen Intel(R) Core(TM) i7-1255U
/0/100 bridge Intel Corporation
/0/100/2 /dev/fb0 display Alder Lake-UP3 GT2 [Iris Xe Graphics]
/0/100/4 generic Alder Lake Innovation Platform Framework Processor Participant
/0/100/8 generic 12th Gen Core Processor Gaussian & Neural Accelerator
/0/100/d bus Alder Lake-P Thunderbolt 4 USB Controller
/0/100/d/0 usb1 bus xHCI Host Controller
/0/100/d/1 usb2 bus xHCI Host Controller
/0/100/14 bus Alder Lake PCH USB 3.2 xHCI Host Controller
/0/100/14/0 usb3 bus xHCI Host Controller
/0/100/14/0/1 input20 input PixArt HP USB Optical Mouse
/0/100/14/0/3 multimedia HP Wide Vision HD Camera
/0/100/14/0/7 generic ELAN:ARM-M4
/0/100/14/0/a communication Wireless_Device
/0/100/14/1 usb4 bus xHCI Host Controller
/0/100/14.2 memory RAM memory
/0/100/15 bus Alder Lake PCH Serial IO I2C Controller #0
/0/100/15.1 bus Alder Lake PCH Serial IO I2C Controller #1
/0/100/16 communication Alder Lake PCH HECI Controller
/0/100/1c bridge Alder Lake PCH-P PCI Express Root Port #9
/0/100/1c/0 wlp1s0 network MT7921 802.11ax PCI Express Wireless Network Adapter
/0/100/1d bridge Intel Corporation
/0/100/1d/0 /dev/nvme0 storage Samsung SSD 980 PRO 2TB
/0/100/1d/0/0 hwmon3 disk NVMe disk
/0/100/1d/0/2 /dev/ng0n1 disk NVMe disk
/0/100/1d/0/1 /dev/nvme0n1 disk 2TB NVMe disk
/0/100/1d/0/1/1 /dev/nvme0n1p1 volume 259MiB Windows FAT volume
/0/100/1d/0/1/2 /dev/nvme0n1p2 volume 15MiB reserved partition
/0/100/1d/0/1/3 /dev/nvme0n1p3 volume 639GiB Windows NTFS volume
/0/100/1d/0/1/4 /dev/nvme0n1p4 volume 877MiB Windows NTFS volume
/0/100/1d/0/1/5 /dev/nvme0n1p5 volume 1222GiB EXT4 volume
/0/100/1f bridge Alder Lake PCH eSPI Controller
/0/100/1f/0 system PnP device PNP0c02
/0/100/1f/1 system PnP device PNP0c02
/0/100/1f/2 generic PnP device HPQ8001
/0/100/1f/3 system PnP device PNP0c02
/0/100/1f/4 system PnP device PNP0c02
/0/100/1f/5 system PnP device PNP0c02
/0/100/1f.3 card0 multimedia Alder Lake PCH-P High Definition Audio Controller
/0/100/1f.4 bus Alder Lake PCH-P SMBus Host Controller
/0/100/1f.5 bus Alder Lake-P PCH SPI Controller
/1 power HW03041XL
/2 input0 input Lid Switch
/3 input1 input Power Button
/4 input10 input SYNA32CE:00 06CB:CE17 Mouse
/5 input11 input SYNA32CE:00 06CB:CE17 Touchpad
/6 input14 input Video Bus
/7 input15 input sof-hda-dsp Mic
/8 input16 input sof-hda-dsp Headphone
/9 input17 input sof-hda-dsp HDMI/DP,pcm=3
/a input18 input sof-hda-dsp HDMI/DP,pcm=4
/b input19 input sof-hda-dsp HDMI/DP,pcm=5
/c input2 input Power Button
/d input3 input AT Translated Set 2 keyboard
/e input7 input Intel HID events
/f input8 input Intel HID 5 button array
/10 input9 input HP WMI hotkeys
This is the output for lsusb
Code:
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 005: ID 04f3:0c00 Elan Microelectronics Corp. ELAN:ARM-M4
Bus 003 Device 003: ID 30c9:0065 Luxvisions Innotech Limited HP Wide Vision HD Camera
Bus 003 Device 006: ID 13d3:3567 IMC Networks Wireless_Device
Bus 003 Device 007: ID 03f0:094a HP, Inc Optical Mouse [672662-001]
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub