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Thread: Snap store won't update

  1. #1
    Join Date
    Mar 2013
    Beans
    40

    Snap store won't update

    Running Ubuntu 22.04, fully updated (except Snap Store of course)

    Why won't Snap Store update?
    I tried some terminal commands.
    Tried clicking Quit in Ubuntu Software.

    Rebooted, but no change.

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  2. #2
    Join Date
    Apr 2024
    Beans
    41

    Re: Snap store won't update

    The error message explains why it cannot update, because a related component is running simultaneously.

    "...cannot refresh snap-store: snap snap-store has running apps (ubuntu software)"

    It's confusing because of the language they use, so it repeats snap, snap, snap over and over, which makes it difficult for people to understand what the operating system is actually doing.

    It even gives u the pid so you could use

    sudo kill -p 2618 && sudo snap refresh

    to update

    edit: ok so you tried closing it, and you still get the same error message? It must be open elsewhere if that is the case, check your taskbar.

    Also try to slowly, read the error messages, and comprehend what they are communicating to you. They might not be the only thing important, but they should provide you with useful information.

    edit#2: also if your software store is open, or whatever.. the software app, try updating snap from there
    Last edited by hyperlinxe; April 14th, 2024 at 03:51 PM.

  3. #3
    Join Date
    Mar 2013
    Beans
    40

    Re: Snap store won't update

    Quote Originally Posted by hyperlinxe View Post

    edit: ok so you tried closing it, and you still get the same error message? It must be open elsewhere if that is the case, check your taskbar.
    How can anything else at all be running after a reboot?

  4. #4
    Join Date
    Apr 2024
    Beans
    41

    Re: Snap store won't update

    It's probably automatic, if you have automatic updates on. I don't work with the default system that is shipped out to people, so I don't have to deal with most of the bugs that ... literally most people have to deal with.

    If I wanted to help people use default Ubuntu I would learn about these specific kinds of bugs through using default ubuntu, but I don't play games like that right now personally. I customize the system as much as possible, to avoid these kinds of default problems.

    It sounds like you have a process that is misbehaving, that is the description of a typical software bug.

    Try a simplified google search of your exact problem.

    (also I don't play games with snap either, I usually end up removing it after discovering how badly it's apps perform)
    Last edited by hyperlinxe; April 14th, 2024 at 03:58 PM.

  5. #5
    Join Date
    Jul 2008
    Location
    The Left Coast of the USA
    Beans
    Hidden!
    Distro
    Kubuntu

    Re: Snap store won't update

    Do you have information demonstrating the ratio of the number of those who have problems to the number of those who don't?
    Please read The Forum Rules and The Forum Posting Guidelines

    A thing discovered and kept to oneself must be discovered time and again by others. A thing discovered and shared with others need be discovered only the once.
    This universe is crazy. I'm going back to my own.

  6. #6
    Join Date
    Mar 2013
    Beans
    40

    Re: Snap store won't update

    I ended up doing this:

    sudo killall snap-store
    sudo snap refresh snap-store


    And it worked.

  7. #7
    Join Date
    Dec 2014
    Beans
    2,613

    Re: Snap store won't update

    And to explain why the 'killall' is necessary: snap-store can't update itself while it's running. To make matters worse, snap-store is a re-skin of gnome-software, a program that doesn't shut down when its window is closed (that's intentional behaviour; the idea is to make it faster to start up when run again after closing its window). So even after closing the snap-store window you still have to stop the still running snap-store before you can update it.

    Holger

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