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Thread: [Ubuntu 24.04][Infrared]Failing to load ite-cir

  1. #1
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    [Ubuntu 24.04][Infrared]Failing to load ite-cir

    Hey everyone, I'll pre-face this with saying that I haven't tested any newer OSes besides 24.04, but I do plan on doing so soon on the hardware once I finish some other tests, but I thought I'd try and see if anyone with some experience may be able to provide some help ahead of time.

    I have some hardware that uses Ubuntu server 20.04, and we're due to upgrade to a new OS, 24.04, the hardware comes with ITE8708 CIR transceiver that allows us to send and receive IR signals. This works flawlessly on 20.04, loads up, no issues whatsoever.

    This doesn't seem to be the case for 24.04, on boot the driver ite-cir fails to load the kernel module to perform ir operations.

    From the journalctl logs The following happens

    The kernel attempts to see the transmitter
    Code:
    Apr 08 15:26:19 host kernel: rc rc0: lirc_dev: driver ite-cir registered at minor = 0, raw IR receiver, raw IR transmitter
    Apr 08 15:26:19 host kernel: proc_thermal 0000:00:04.0: enabling device (0000 -> 0002)
    Apr 08 15:26:19 hostkernel: input: ITE8708 CIR transceiver as /devices/pnp0/00:03/rc/rc0/input3
    Then the kernel doesn't load the transmitter
    Code:
    kernel: ite-cir: probe of 00:03 failed with error -16
    The message was extremely vague, but I looked up what -16 means from kernel error logs, and it seems to say that a -16 means the device is already in use ? Again not, entirely helpful.

    From some searching around there doesn't seem to be much info about people having issues with ite-cir in the past few years.


    If anyone has any experience with this driver and can shed some light I'd appreciate it.


    *update*
    While typing this I found a commit that was made to the kernel about my exact driver in 2021 which was shipped to 5.13 but is also now going to 6.9 rc-3 :https://github.com/torvalds/linux/co...65e2459c6030ee about a failing to probe the module. My motherboard isn't the same, but perhaps this is related. I'm going to see if it's possible to use this RC on my device and check if it fixes the issue.
    Last edited by Swiftjay; 4 Weeks Ago at 05:40 PM. Reason: removing sensitive information

  2. #2
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    Re: [Ubuntu 24.04][Infrared]Failing to load ite-cir

    So further update to this is that the kernel patch is back ported to 6.8 (perhaps canonical did this) which means it *should* be working but it isn't. Upon checking, there's a new module that's associated that's not on our devices with 20.04 `cec`. I'll, it is "possible" it might be trying to use ite-cir driver but unsure without trying to understand what is using the device driver right now.

    Code:
    user@host:~$ lsmod |grep ite
    ite_cir                32768  0
    rc_core                77824  4 ite_cir,ir_rc6_decoder,rc_rc6_mce,cec
    I'm going to do some testing with 23.04 and 23.10 in the next few days and see if the IR driver works on either of those versions so maybe it's something that's changed in 24.04 or not.
    Last edited by Swiftjay; 4 Weeks Ago at 05:41 PM. Reason: removing sensitive information

  3. #3
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    Re: [Ubuntu 24.04][Infrared]Failing to load ite-cir

    I've tested 23.04 and 23.10 and it looks like there might be regression/change from the kernel versions that were released

    23.04 used kernel 6.2, ite-cir loads just fine
    23.10 uses kernel 6.5 ite-cir fails to load due to same issue of 6.8

    Something has changed in the ite-cir since 6.2 - 6.5 and will try and investigate more

  4. #4
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    Re: [Ubuntu 24.04][Infrared]Failing to load ite-cir

    Further update on this now.

    It's not the kernel version, I've downloaded the ite-cir driver for both 23.04 and 24.04 and there is no difference in the code between the two

    Code:
    curl https://git.launchpad.net/~ubuntu-kernel/ubuntu/+source/linux/+git/noble/plain/drivers/media/rc/ite-cir.c?h=Ubuntu-6.8.0-22.22 -o ite-cir.c.noble
    curl https://git.launchpad.net/~ubuntu-kernel/ubuntu/+source/linux/+git/lunar/plain/drivers/media/rc/ite-cir.c?h=Ubuntu-6.2.0-39.40 -o ite-cir.c.lunar
    diff ite-cir.c.lunar ite-cir.noble
    Me and my colleague potentially suspected it might be the introduction to a new driver in the rc_core group that potentially might use the device which is causing the resource in use but I black listed cec and the drivers that depended on it and ite-cir still failed.

    So this has got me a bit stumped but it has narrowed things down

    * The kernel is not the issue
    * This looks to be a change from 23.10 onwards before up to 23.04 ite-cir was working as expected

    Some next steps for me are to try and compare some changes between 23.04 and 23.10 onward that might of caused this, perhaps there's other drivers that might be using the hardware or something else but if I can find out, hopefully I can file a bug report for Canonical to fix this.

  5. #5
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    Re: [Ubuntu 24.04][Infrared]Failing to load ite-cir

    If it says it "is in use..." You need to check to see what it is being used by. If not by ite-cir, then balcklist what is stealling it and try to insert module itr-cir with verbose turned on, to try to get clues why it fails.

    From the ouput you posted, it's on the PVIe bus right? (not USB, right)

    How I would approach that (if PCIe)
    Code:
    ls pci
    Look at the output, which will be one line each. Get something from the 'name' of the device in column 2, to use in a grep filter like this
    Code:
    lspci -knnn | grep -A3 -E 'Unique_Match_Text'
    For example, if I use that on a display or NIC:
    Code:
    lspci -knnn | grep -A3 -E 'Display|VGA|3D|Ethernet'
    00:02.0 VGA compatible controller [0300]: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0126] (rev 09)
        Subsystem: Lenovo 2nd Generation Core Processor Family Integrated Graphics Controller [17aa:21d1]
        Kernel driver in use: i915
        Kernel modules: i915
    --
    00:19.0 Ethernet controller [0200]: Intel Corporation 82579LM Gigabit Network Connection (Lewisville) [8086:1502] (rev 04)
        Subsystem: Lenovo ThinkPad T520 [17aa:21ce]
        Kernel driver in use: e1000e
        Kernel modules: e1000e
    --
    01:00.0 VGA compatible controller [0300]: NVIDIA Corporation GF119M [Quadro NVS 4200M] [10de:1057] (rev a1)
        Subsystem: Lenovo GF119M [Quadro NVS 4200M] [17aa:21d1]
        Kernel driver in use: nvidia
        Kernel modules: nvidiafb, nouveau, nvidia_drm, nvidia
    As you can see, that algorithm will display what driver and module(s) is/are claiming the device...

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  6. #6
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    Re: [Ubuntu 24.04][Infrared]Failing to load ite-cir

    Hi MAFoElffen,
    Thanks for replying, so the device is a pnp device, I was confused by this a bit as it wasn't showing up on lspci until I did lshw and then I found the device listed there



    Code:
    user@host:~$ sudo lshw -class generic
      *-generic:0 UNCLAIMED     
           description: Signal processing controller
           product: Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem
           vendor: Intel Corporation
           physical id: 4
           bus info: pci@0000:00:04.0
           version: 0c
           width: 64 bits
           clock: 33MHz
           capabilities: msi pm cap_list
           configuration: latency=0
           resources: memory:a1530000-a1537fff
      *-generic:1
           description: Signal processing controller
           product: Cannon Point-LP Thermal Controller
           vendor: Intel Corporation
           physical id: 12
           bus info: pci@0000:00:12.0
           version: 30
           width: 64 bits
           clock: 33MHz
           capabilities: pm msi cap_list
           configuration: driver=intel_pch_thermal latency=0
           resources: irq:16 memory:a1548000-a1548fff
      *-device
           description: SD/MMC Device
           product: DA4064
           vendor: Unknown (69)
           physical id: 1
           bus info: mmc@0:0001
           date: 05/2022
           serial: 
           capabilities: mmc
         *-interface:0
              physical id: 1
              logical name: /dev/mmcblk0rpmb
         *-interface:1
              physical id: 2
              logical name: /dev/mmcblk0
              size: 
              capabilities: gpt-1.00 partitioned partitioned:gpt
              configuration: guid=79af8447-14ec-4512-9e2c-a69e3ccdaa0c logicalsectorsize=512 sectorsize=512
      *-pnp00:03
           product: PnP device ITE8708
           vendor: Integrated Tech Express Inc
           physical id: 3
           capabilities: pnp
      *-pnp00:05
           product: PnP device INT3f0d
           vendor: Interphase Corporation
           physical id: 5
           capabilities: pnp
           configuration: driver=system
    The device is listed but it doesn't have a configuration because it's not loaded. Further investigations about this device was when we checked the devices folder and found it has a waiting_for_supplier file with the value of 0

    Code:
    user@host:~$ ll /sys/devices/pnp0/00:03/
    total 0
    drwxr-xr-x  3 root root    0 Apr 16 16:01 ./
    drwxr-xr-x 13 root root    0 Apr 16 14:01 ../
    lrwxrwxrwx  1 root root    0 Apr 16 14:01 firmware_node -> ../../LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:19/ITE8708:00/
    -r--r--r--  1 root root 4096 Apr 16 14:01 id
    -r--r--r--  1 root root 4096 Apr 16 14:01 options
    drwxr-xr-x  2 root root    0 Apr 16 14:01 power/
    -rw-r--r--  1 root root 4096 Apr 16 14:01 resources
    lrwxrwxrwx  1 root root    0 Apr 15 10:24 subsystem -> ../../../bus/pnp/
    -rw-r--r--  1 root root 4096 Apr 16 14:01 uevent
    -r--r--r--  1 root root 4096 Apr 16 14:01 waiting_for_supplier
    I read up that this is due to it waiting to be probed, which doesn't seem to happen due to the device apparently being in use. I haven't found a driver that apparently seems to be using it but I am reviewing the source code of the ite-cir and rc source code with my colleague to try and find out what it's doing when it's initialising a device to hopefully track down what's going on. I'm not familiar with C personally but I'm able to read it slightly with some help and maybe we can see if there's something the kernel thinks is wrong which is causing the issue.
    Last edited by Swiftjay; 4 Weeks Ago at 05:45 PM. Reason: removing sensitive information

  7. #7
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    Re: [Ubuntu 24.04][Infrared]Failing to load ite-cir

    So we investigated the kernel a bit further, and we added some extra logs to the ite-cir module to try and get some details from it

    Code:
    Apr 18 15:55:08 host kernel: ite-cir 00:03: pnp_port_len: 8, io_region_size: 8
    Apr 18 15:55:08 host kernel: Registered IR keymap rc-rc6-mce
    Apr 18 15:55:08 host kernel: rc rc0: ITE8708 CIR transceiver as /devices/pnp0/00:03/rc/rc0
    Apr 18 15:55:08 host kernel: rc rc0: lirc_dev: driver ite-cir registered at minor = 0, raw IR receiver, raw IR transmitter
    Apr 18 15:55:08 host kernel: input: ITE8708 CIR transceiver as /devices/pnp0/00:03/rc/rc0/input29
    Apr 18 15:55:08 host kernel: ite-cir 00:03: >>>>>>>> about to request_region
    Apr 18 15:55:08 host kernel: ite-cir 00:03: >>>>>>>> 000000002aec6c49, 8, ite-cir
    Apr 18 15:55:08 host kernel: ite-cir 00:03: >>>>>>>> go to exit_unregister
    The ite-cir sets the device to busy and then checks if everything is ok, if it fails the checks then it will unregister the device. The last function that it goes to before failing is request_region, this attempts to assign the device into a space in memory on the machine (the 000 number) but it fails to do so.

    My senior colleague found that registered port regions can be viewed from /proc/ioports

    So on a working OS with ite-cir (20.04) we get this

    Code:
    sudo cat /proc/ioports 0000-0cf7 : PCI Bus 0000:00 0000-001f : dma1 0020-0021 : pic1 0040-0043 : timer0 0050-0053 : timer1 0060-0060 : keyboard 0064-0064 : keyboard 0068-0068 : PNP0C09:01 0068-0068 : EC data 006c-006c : PNP0C09:01 006c-006c : EC cmd 0070-0071 : rtc_cmos 0070-0071 : rtc0 0080-008f : dma page reg 00a0-00a1 : pic2 00c0-00df : dma2 00f0-00ff : fpu 02f8-02ff : ite-cir 03f8-03ff : serial 0400-041f : iTCO_wdt 0680-069f : pnp 00:04


    On 24.04 we get

    Code:
    
    sudo cat /proc/ioports 
    0000-0cf7 : PCI Bus 0000:00   0000-001f : dma1   0020-0021 : pic1   0040-0043 : timer0   0050-0053 : timer1   
    0060-0060 : keyboard   0064-0064 : keyboard   0068-0068 : PNP0C09:01     
    0068-0068 : EC data   006c-006c : PNP0C09:01  006c-006c : EC cmd   0070-0071 : rtc_cmos     
    0070-0071 : rtc0   0080-008f : dma page reg   00a0-00a1 : pic2   00c0-00df : dma2   
    00f0-00ff : fpu   02f8-02ff : serial   03f8-03ff : serial   
    0400-041f : iTCO_wdt   0680-069f : pnp 00:04
    


    So it looks like serial devices are now consuming the memory allocation where ite-cir is supposed to be which is why the device is stating its busy or in use. I'm hoping to try and get a resolution on this in the near future to where we can either resolve this (I'll make sure I post my resolution here for others who may suffer in the future) or we can file a bug report with either Canonical or ite-cir driver maintainer.

    Last edited by Swiftjay; 4 Weeks Ago at 05:43 PM. Reason: removing sensitive information

  8. #8
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    Re: [Ubuntu 24.04][Infrared]Failing to load ite-cir

    Good news! We have solved the issue, so it looked like the serial driver had a kernel change from 6.5 that allowed it to use more than 1 serial port, we believe it was either one of these two CR commits that did it:

    * https://github.com/torvalds/linux/co...1c41eae3fd684f
    * https://github.com/torvalds/linux/co...71ff2cd8327f1a

    Code:
    /dev/ttyS0, UART: 16550A, Port: 0x03f8, IRQ: 4
    /dev/ttyS1, UART: 8250, Port: 0x02f8, IRQ: 3
    This is the same place in memory that the ite-cir should have for this port

    So we used setserial to remove the port from being used, modprobed ite-cir...and viola the driver loaded as expected and it's up and running. The problem is that setserial isn't permanent and we'd then have to do some custom script on boot that would:
    * setserial to remove the port
    * remove the ite-cir driver (because it does get loaded even though it doesn't work) then mod probe it back again to fix the issue

    We saw there was an option in grub config that set the number uart ports that the serial driver can claim, you need to use 8250.nr_uarts (which isn't documented unless you go to the kernel github code) as nr_uarts will not do this.

    So we edited /etc/default/grub and set this to 1

    Code:
    GRUB_CMDLINE_LINUX_DEFAULT="8250.nr_uarts=1"
    Did a sudo update-grub, rebooted and now there's only one device being claimed and ite-cir driver is working

    Code:
    sudo setserial -g /dev/ttyS*
    /dev/ttyS0, UART: 16550A, Port: 0x03f8, IRQ: 4
    
    sudo ir-keytable 
    Found /sys/class/rc/rc0/ with:
        Name: ITE8708 CIR transceiver
        Driver: ite-cir
        Default keymap: rc-rc6-mce
        Input device: /dev/input/event7
        LIRC device: /dev/lirc0
        Attached BPF protocols: Operation not supported
        Supported kernel protocols: lirc rc-5 rc-5-sz jvc sony nec sanyo mce_kbd rc-6 sharp xmp imon rc-mm 
        Enabled kernel protocols: lirc rc-6 
        bus: 25, vendor/product: 1283:0000, version: 0x0000
        Repeat delay: 500 ms, repeat period: 125 ms
    Before ir-keytable wouldn't even show a device being there, I'm going to do some thorough testing to confirm this is operational but I'm considering the matter, resolved. Some next steps come into mind before I mark this thread as solved

    @MAFoElffen or anyone else at canonical, should we file this bug up stream to the kernel directly or should we send this to your team?

  9. #9
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    Re: [Ubuntu 24.04][Infrared]Failing to load ite-cir

    Just a volunteer, like everyone else. Glad you found out what was wrong.

    For your setserial and such, "I" would create a startup script to set those... Pick a timing where it would have to be loaded (after certain things, before others.) Could be triggered by a unit file. It you search me user name, I have a few examples of those posted.

    I would file a bug report against Linux. Both the links you posted were from the Kernel GitHub.

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