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Thread: e1000e / Intel 82579LM issue

  1. #1
    Join Date
    Dec 2012
    Beans
    3

    e1000e / Intel 82579LM issue

    Hi all,

    I have an issue with an 82579LM Gigabit Network on Ubuntu 23.10 : No network

    The computer is an Dell OptiPlex 7010

    Any idea ?

    Code:
    uname -a
    Linux desktop-slc 6.5.0-17-generic #17-Ubuntu SMP PREEMPT_DYNAMIC Thu Jan 11 14:01:59 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux
    Code:
    sudo lshw -class net
      *-network NON-RÉCLAMÉ     
           description: Ethernet controller
           produit: 82579LM Gigabit Network Connection (Lewisville)
           fabricant: Intel Corporation
           identifiant matériel: 19
           information bus: pci@0000:00:19.0
           version: 04
           bits: 32 bits
           horloge: 33MHz
           fonctionnalités: pm msi cap_list
           configuration : latency=0
           ressources : mémoire:f7c00000-f7c1ffff mémoire:f7c39000-f7c39fff portE/S:f080(taille=32)
      *-network
           description: Interface réseau sans fil
           identifiant matériel: 4
           information bus: usb@1:1.3
           nom logique: wlx60e3271fd17c
           numéro de série: 60:e3:27:1f:d1:7c
           fonctionnalités: ethernet physical wireless
           configuration : broadcast=yes driver=rtl8xxxu driverversion=6.5.0-17-generic firmware=N/A ip=192.168.0.9 link=yes multicast=yes wireless=IEEE 802.11
    Code:
    sudo journalctl --boot --dmesg -g e1000e
    févr. 09 17:43:59 desktop-slc kernel: e1000e: Intel(R) PRO/1000 Network Driver
    févr. 09 17:43:59 desktop-slc kernel: e1000e: Copyright(c) 1999 - 2015 Intel Corporation.
    févr. 09 17:43:59 desktop-slc kernel: e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
    févr. 09 17:43:59 desktop-slc kernel: e1000e: probe of 0000:00:19.0 failed with error -3
    Code:
    sudo dmesg | grep 0000:00:19.0
    [    0.183591] pci 0000:00:19.0: [8086:1502] type 00 class 0x020000
    [    0.183605] pci 0000:00:19.0: reg 0x10: [mem 0xf7c00000-0xf7c1ffff]
    [    0.183614] pci 0000:00:19.0: reg 0x14: [mem 0xf7c39000-0xf7c39fff]
    [    0.183622] pci 0000:00:19.0: reg 0x18: [io  0xf080-0xf09f]
    [    0.183680] pci 0000:00:19.0: PME# supported from D0 D3hot D3cold
    [    0.598818] e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
    [    1.620355] e1000e: probe of 0000:00:19.0 failed with error -3
    [  474.936841] e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
    [  475.954889] e1000e: probe of 0000:00:19.0 failed with error -3
    [ 1225.981307] e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
    [ 1227.002905] e1000e: probe of 0000:00:19.0 failed with error -3
    Last edited by slc66; February 9th, 2024 at 07:22 PM.

  2. #2
    Join Date
    Nov 2008
    Location
    Boston MetroWest
    Beans
    16,326

    Re: e1000e / Intel 82579LM issue

    Does this problem occur on 22.04LTS? You can boot from an installation medium and choose "Try Ubuntu" to see.
    If you ask for help, do not abandon your request. Please have the courtesy to check for responses and thank the people who helped you.

    Blog · Linode System Administration Guides · Android Apps for Ubuntu Users

  3. #3
    Join Date
    Dec 2012
    Beans
    3

    Re: e1000e / Intel 82579LM issue

    Hi, there,
    very sorry for this very late return. I need to change my notification email address.

    Yes, this card has always worked very well.

    It's only with Ubuntu 23.10 installed that it doesn't work anymore. The LiveUSB 23.10 allowed the installation.

    I don't understand this.

  4. #4
    Join Date
    Jun 2007
    Beans
    14,788

    Re: e1000e / Intel 82579LM issue

    I see some reports that igb module is interfering and/or that reinserting e1000e moduie might work, so you can try:
    Code:
    sudo modprobe -v -r igb e1000e
    sudo modprobe -v e1000e

  5. #5
    Join Date
    Dec 2012
    Beans
    3

    Re: e1000e / Intel 82579LM issue

    it doesn't work any better

    [761255.300655] e1000e: Intel(R) PRO/1000 Network Driver
    [761255.300659] e1000e: Copyright(c) 1999 - 2015 Intel Corporation.
    [761255.300865] e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
    [761256.318569] e1000e: probe of 0000:00:19.0 failed with error -3

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