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Thread: Cannot launch into Kubuntu 23.10 with a brand new install

  1. #1
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    Cannot launch into Kubuntu 23.10 with a brand new install

    I've been having an issue with my Kubuntu install after I replaced my old one that wound up broken. It hangs whenever I try to launch Ubuntu normally through GRUB. I can only launch Kubuntu at the moment through safe mode and this is after installing all third-party drivers and updates. If I try to launch it through the default GRUB option, it simply hangs on a black screen that displays this text:

    [ 4.059403] iwlwifi 0000:00:14.3: WRT: Invalid buffer destination
    [ 5.415909] Bluetooth: hci0: Malformed MSFT vendor event: 0x02

    EDIT: It turns out that my graphics driver wasn't set properly during the installation. Setting it to the Nouveau driver and back to the tested Nvidia driver in Software Sources fixed the issue for me.
    Last edited by thespoonman; November 20th, 2023 at 10:18 PM. Reason: Resolved issue

  2. #2
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    Re: Cannot launch into Kubuntu 23.10 with a brand new install

    What hardware? People need details to provide any guesses.
    The system-info script is a good way to provide that, as is the boot-info (from boot-repair).

    Lacking any details, nobody can guess except to ask if you have read the Kubuntu 23.10 release notes AND the Ubuntu 23.10 release notes? Some hardware doesn't work well (or at all) for some installs. Claiming you have installed "all third-party drivers" is unlikely. I don't think I've ever been able to do that in 30 yrs of Linux. Be specific and provide proof, please.

    Also, those log entries seem related to wifi stuff. Plug in an ethernet cable, does that help?

  3. #3
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    Re: Cannot launch into Kubuntu 23.10 with a brand new install

    My motherboard is a MSI PRO Z790-P and my CPU is an Intel i7-13700K. I have my computer hooked up with an Ethernet connection, but my motherboard does have built-in wi-fi and bluetooth. I meant to say that I checked the option to install third-party drivers while installing Kubuntu onto my machine. I was in a rush during the morning, so I didn't have time to proof-read my post. This was the report that I got from system-info: https://paste.ubuntu.com/p/7ZZzRXHHWv/
    Last edited by thespoonman; November 18th, 2023 at 04:56 AM.

  4. #4
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    Re: Cannot launch into Kubuntu 23.10 with a brand new install

    Code:
      *-display UNCLAIMED
           description: VGA compatible controller
           product: AD103 [GeForce RTX 4080]
           vendor: NVIDIA Corporation
           physical id: 0
           bus info: pci@0000:01:00.0
           version: a1
           width: 64 bits
           clock: 33MHz
           capabilities: pm msi pciexpress vga_controller cap_list
           configuration: latency=0
           resources: 
               iomemory:600-5ff 
               iomemory:640-63f 
               memory:81000000-81ffffff 
               memory:6000000000-63ffffffff 
               memory:6400000000-6401ffffff 
               ioport:4000(size=128) 
               memory:82000000-8207ffff
      *-display UNCLAIMED
           description: Display controller
           product: Raptor Lake-S GT1 [UHD Graphics 770]
           vendor: Intel Corporation
           physical id: 2
           bus info: pci@0000:00:02.0
           version: 04
           width: 64 bits
           clock: 33MHz
           capabilities: pciexpress msi pm bus_master cap_list
           configuration: latency=0
           resources: 
               iomemory:640-63f 
               iomemory:400-3ff 
               memory:6403000000-6403ffffff 
               memory:4000000000-400fffffff 
               ioport:5000(size=64) 
               memory:4010000000-4016ffffff 
               memory:4020000000-40ffffffff
    Code:
       --- User Installed Package List:
    audacity
    brave-browser
    calibre
    curl
    deadbeef-static
    discord
    flatpak
    gnome-disk-utility
    gnome-software-plugin-flatpak
    google-chrome-stable
    keepassxc
    libc6:i386
    libegl1:i386
    libgbm1:i386
    libgl1-mesa-dri:i386
    libgl1:i386
    mainline
    mpv
    neofetch
    pipx
    plasma-discover-backend-flatpak
    python3-pip
    sox
    steam-launcher
    steam-libs-amd64
    steam-libs-i386:i386
    transmission-gtk
    xterm
    zenity
    Okay... Didn't you say you installed third party drivers??? What, where and how? I see none installed and everything is unclaimed. I need to know what you did, so we know what we need to do to get you going...

    I did see this:
    Code:
        |__ Port 14: Dev 8, If 0, Class=Wireless, Driver=btusb, 12M
            ID 8087:0033 Intel Corp. 
        |__ Port 14: Dev 8, If 1, Class=Wireless, Driver=btusb, 12M
            ID 8087:0033 Intel Corp.
    Last edited by MAFoElffen; November 18th, 2023 at 06:38 AM.

    "Concurrent coexistence of Windows, Linux and UNIX..." || Ubuntu user # 33563, Linux user # 533637
    Sticky: Graphics Resolution | UbuntuForums 'system-info' Script | Posting Guidelines | Code Tags

  5. #5
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    Re: Cannot launch into Kubuntu 23.10 with a brand new install

    Quote Originally Posted by MAFoElffen View Post
    Okay... Didn't you say you installed third party drivers??? What, where and how? I see none installed and everything is unclaimed. I need to know what you did, so we know what we need to do to get you going...
    That's odd, I just checked in Konsole and it says that I already have kubuntu-restricted-addons installed and I have checkmarked "Proprietary drivers for devices (restricted)" in Software Sources.
    Code:
    $ sudo apt install kubuntu-restricted-addons
    Reading package lists... Done
    Building dependency tree... Done
    Reading state information... Done
    kubuntu-restricted-addons is already the newest version (29).
    0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
    Attached Images Attached Images

  6. #6
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    Re: Cannot launch into Kubuntu 23.10 with a brand new install

    Code:
    inxi -Gxxz
    will show the graphics subsystem information and drivers used. I never believe GUI tools. Too many layers.

    Or
    Code:
    inxi -Fxxz
    will show all the details, with s/n removed for privacy.

  7. #7
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    Re: Cannot launch into Kubuntu 23.10 with a brand new install

    And
    Code:
    apt list nvidia-* --installed

    "Concurrent coexistence of Windows, Linux and UNIX..." || Ubuntu user # 33563, Linux user # 533637
    Sticky: Graphics Resolution | UbuntuForums 'system-info' Script | Posting Guidelines | Code Tags

  8. #8
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    Re: Cannot launch into Kubuntu 23.10 with a brand new install

    Is nomodeset really needed for nvidia drivers to work?

    Edit:
    I asked because I don't know what settings nvidia wants these days.
    Last edited by deadflowr; November 18th, 2023 at 07:04 PM. Reason: fixed speelinhg; more comment
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  9. #9
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    Re: Cannot launch into Kubuntu 23.10 with a brand new install

    Here are the results of inxi and the apt list commands:
    Code:
    System:
      Kernel: 6.5.0-10-generic arch: x86_64 bits: 64 compiler: N/A
        Desktop: KDE Plasma v: 5.27.8 tk: Qt v: 5.15.10 wm: kwin_x11 dm: SDDM
        Distro: Ubuntu 23.10 (Mantic Minotaur)
    Machine:
      Type: Desktop Mobo: Micro-Star model: PRO Z790-P WIFI (MS-7E06) v: 2.0
        serial: <superuser required> UEFI: American Megatrends LLC. v: A.A0
        date: 10/27/2023
    CPU:
      Info: 16-core (8-mt/8-st) model: 13th Gen Intel Core i7-13700K bits: 64
        type: MST AMCP arch: Raptor Lake rev: 1 cache: L1: 1.4 MiB L2: 24 MiB
        L3: 30 MiB
      Speed (MHz): avg: 850 high: 1100 min/max: 800/5300:5400:4200 cores:
        1: 1100 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800 8: 800 9: 800 10: 1100
        11: 800 12: 800 13: 800 14: 800 15: 1100 16: 1100 17: 800 18: 800 19: 807
        20: 800 21: 800 22: 800 23: 800 24: 800 bogomips: 164044
      Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
    Graphics:
      Device-1: Intel Raptor Lake-S GT1 [UHD Graphics 770] vendor: Micro-Star MSI
        driver: N/A arch: Gen-13 bus-ID: 00:02.0 chip-ID: 8086:a780
      Device-2: NVIDIA AD103 [GeForce RTX 4080] vendor: ZOTAC driver: N/A
        arch: Lovelace pcie: speed: 16 GT/s lanes: 16 bus-ID: 01:00.0
        chip-ID: 10de:2704
      Device-3: Logitech HD Webcam C525 driver: snd-usb-audio,uvcvideo type: USB
        rev: 2.0 speed: 480 Mb/s lanes: 1 bus-ID: 1-5.1:7 chip-ID: 046d:0826
      Display: x11 server: X.Org v: 1.21.1.7 with: Xwayland v: 23.2.0
        compositor: kwin_x11 driver: X: loaded: nouveau,vesa
        unloaded: fbdev,modesetting dri: swrast gpu: N/A display-ID: :0 screens: 1
      Screen-1: 0 s-res: 2560x1440 s-dpi: 96
      Monitor-1: default res: 2560x1440 size: N/A
      API: OpenGL v: 4.5 Mesa 23.2.1-1ubuntu3 renderer: llvmpipe (LLVM 15.0.7
        256 bits) direct-render: Yes
    Audio:
      Device-1: Intel vendor: Micro-Star MSI driver: snd_hda_intel v: kernel
        bus-ID: 00:1f.3 chip-ID: 8086:7a50
      Device-2: NVIDIA vendor: ZOTAC driver: snd_hda_intel v: kernel pcie:
        speed: 16 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:22bb
      Device-3: Thesycon System & Consulting GmbH D30 Pro driver: snd-usb-audio
        type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 bus-ID: 1-1:2 chip-ID: 152a:8750
      Device-4: Logitech HD Webcam C525 driver: snd-usb-audio,uvcvideo type: USB
        rev: 2.0 speed: 480 Mb/s lanes: 1 bus-ID: 1-5.1:7 chip-ID: 046d:0826
      Device-5: Focusrite-Novation Focusrite Scarlett 2i2 2nd Gen
        driver: snd-usb-audio type: USB rev: 2.0 speed: 480 Mb/s lanes: 1
        bus-ID: 1-5.4:10 chip-ID: 1235:8202
      API: ALSA v: k6.5.0-10-generic status: kernel-api
      Server-1: PipeWire v: 0.3.79 status: active with: 1: pipewire-pulse
        status: active 2: wireplumber status: active
    Network:
      Device-1: Intel driver: iwlwifi v: kernel port: N/A bus-ID: 00:14.3
        chip-ID: 8086:7a70
      IF: wlo1 state: down mac: <filter>
      Device-2: Intel Ethernet I225-V vendor: Micro-Star MSI driver: igc
        v: kernel pcie: speed: 5 GT/s lanes: 1 port: N/A bus-ID: 06:00.0
        chip-ID: 8086:15f3
      IF: enp6s0 state: up speed: 100 Mbps duplex: full mac: <filter>
    Bluetooth:
      Device-1: Intel driver: btusb v: 0.8 type: USB rev: 2.0 speed: 12 Mb/s
        lanes: 1 bus-ID: 1-14:8 chip-ID: 8087:0033
      Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.3
        lmp-v: 12 sub-v: 32fe
    Drives:
      Local Storage: total: 20.01 TiB used: 9.73 TiB (48.6%)
      ID-1: /dev/nvme0n1 vendor: Crucial model: CT2000P5PSSD8 size: 1.82 TiB
        speed: 63.2 Gb/s lanes: 4 serial: <filter> temp: 44.9 C
      ID-2: /dev/nvme1n1 vendor: Crucial model: CT2000P5PSSD8 size: 1.82 TiB
        speed: 63.2 Gb/s lanes: 4 serial: <filter> temp: 42.9 C
      ID-3: /dev/sda vendor: Western Digital model: WD6003FZBX-00K5WB0
        size: 5.46 TiB speed: 6.0 Gb/s serial: <filter>
      ID-4: /dev/sdb vendor: Crucial model: CT4000MX500SSD1 size: 3.64 TiB
        speed: 6.0 Gb/s serial: <filter>
      ID-5: /dev/sdc vendor: Western Digital model: WD8002FZWX-00BKUA0
        size: 7.28 TiB speed: 6.0 Gb/s serial: <filter>
    Partition:
      ID-1: / size: 45.53 GiB used: 16.6 GiB (36.4%) fs: ext4 dev: /dev/nvme0n1p6
      ID-2: /boot/efi size: 96 MiB used: 35.7 MiB (37.2%) fs: vfat
        dev: /dev/nvme0n1p1
      ID-3: /home size: 906.99 GiB used: 17.38 GiB (1.9%) fs: ext4
        dev: /dev/nvme0n1p7
    Swap:
      ID-1: swap-1 type: partition size: 7.45 GiB used: 0 KiB (0.0%) priority: -2
        dev: /dev/nvme0n1p5
    Sensors:
      System Temperatures: cpu: 41.0 C mobo: N/A
      Fan Speeds (rpm): N/A
    Info:
      Processes: 458 Uptime: 5m Memory: total: 32 GiB note: est.
      available: 31.11 GiB used: 2.93 GiB (9.4%) Init: systemd v: 253
      target: graphical (5) default: graphical Compilers: gcc: 13.2.0 alt: 12/13
      Packages: 2536 pm: dpkg pkgs: 2517 pm: flatpak pkgs: 8 pm: snap pkgs: 11
      Shell: Bash v: 5.2.15 running-in: konsole inxi: 3.3.29

    Code:
    nvidia-compute-utils-535/mantic-updates,mantic-security,now 535.129.03-0ubuntu0.23.10.1 amd64 [installed,automatic]
    nvidia-dkms-535/mantic-updates,mantic-security,now 535.129.03-0ubuntu0.23.10.1 amd64 [installed,automatic]
    nvidia-driver-535/mantic-updates,mantic-security,now 535.129.03-0ubuntu0.23.10.1 amd64 [installed]
    nvidia-firmware-535-535.129.03/mantic-updates,mantic-security,now 535.129.03-0ubuntu0.23.10.1 amd64 [installed,automatic]
    nvidia-kernel-common-535/mantic-updates,mantic-security,now 535.129.03-0ubuntu0.23.10.1 amd64 [installed,automatic]
    nvidia-kernel-source-535/mantic-updates,mantic-security,now 535.129.03-0ubuntu0.23.10.1 amd64 [installed,automatic]
    nvidia-prime/mantic,mantic,now 0.8.17.2 all [installed]
    nvidia-settings/mantic,now 510.47.03-0ubuntu1 amd64 [installed,automatic]
    nvidia-utils-535/mantic-updates,mantic-security,now 535.129.03-0ubuntu0.23.10.1 amd64 [installed,automatic]

  10. #10
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    Re: Cannot launch into Kubuntu 23.10 with a brand new install

    Code:
    Graphics:
      Device-1: Intel Raptor Lake-S GT1 [UHD Graphics 770] vendor: Micro-Star MSI
        driver: N/A arch: Gen-13 bus-ID: 00:02.0 chip-ID: 8086:a780
      Device-2: NVIDIA AD103 [GeForce RTX 4080] vendor: ZOTAC driver: N/A
        arch: Lovelace pcie: speed: 16 GT/s lanes: 16 bus-ID: 01:00.0
        chip-ID: 10de:2704
      Device-3: Logitech HD Webcam C525 driver: snd-usb-audio,uvcvideo type: USB
        rev: 2.0 speed: 480 Mb/s lanes: 1 bus-ID: 1-5.1:7 chip-ID: 046d:0826
      Display: x11 server: X.Org v: 1.21.1.7 with: Xwayland v: 23.2.0
        compositor: kwin_x11 driver: X: loaded: nouveau,vesa
        unloaded: fbdev,modesetting dri: swrast gpu: N/A display-ID: :0 screens: 1
    So, this tells me that your system isn't using the proprietary nvidia driver. You are using the F/LOSS nouveau driver. I'm guessing that the Intel iGPU is getting in the way. I have no idea how to pick between the Intel iGPU and the nvidia GPU. Sorry.
    I think you are also using Wayland which is known to be a problem for nvidia GPUs, so you should look up how to ensure Wayland + XWayland aren't used.

    I could be misreading the output, but for reference, here's mine for a Ryzen iGPU on a 20.04 system:
    Code:
    $ inxi -Gxxz
    Graphics:  Device-1: AMD vendor: ASUSTeK driver: amdgpu v: kernel bus ID: 09:00.0 
               chip ID: 1002:1638 
               Display: x11 server: X.Org 1.20.13 driver: amdgpu,ati unloaded: fbdev,modesetting,vesa 
               resolution: 1920x1200~60Hz 
               OpenGL: renderer: AMD RENOIR (DRM 3.42.0 5.15.0-88-generic LLVM 12.0.0) 
               v: 4.6 Mesa 21.2.6 direct render: Yes

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