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Thread: upgraded to ubunyu 23.10 and exransion drives no longer works

  1. #1
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    upgraded to ubunyu 23.10 and exransion drives no longer works

    Hello,

    I upgraded to 23.10 about 3 weeks ago and can only access my expansion and external drives when I use Ubuntu 23.04 or lower.
    seems like a big bug in the upgrade has caused my other drives not open in file manager. Yet, if I am to start the program 23.04 or 22,04 in one of the other partitions of my HD or memory stick or expansion drive the file manager program easily opens the desired drive.

    So what is it with the 23-10 release that makes it impossible to do the same? I have been searching and reading a plethora of sites and responses with little or no success in solving the issue.
    I was even told to accept the loss of my drives and do a 'fresh' install that wipes the drive of any data. At the same time I find I am unable to go back to the previous installed version as something with 23.10 won't allow that to happen.
    Even if I did do the fresh install with the drive wiped there is no guarantee that would be able to open any drive other than the one I would be working from.
    So, if anyone has an answer to how to correct the problem with the 23.10 version I would be glad to hear it.Thank You for your time. William
    Last edited by wss7819; November 11th, 2023 at 03:06 AM.

  2. #2
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    Re: upgraded to ubunyu 23.10 and exransion drives no longer works

    Show me this and explain what I am seeing with that. Please post the output within CODE Tags.
    Code:
    lsblk -e7 -o name,label,size,fstype,mountpoint,model
    Last edited by MAFoElffen; November 11th, 2023 at 06:07 PM.

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  3. #3
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    Re: upgraded to ubunyu 23.10 and exransion drives no longer works

    I am unsure of what you are asking. Are you asking for a report from terminal, if so tell me which commands you want me to input
    And how much detail you are looking for.

  4. #4
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    Re: upgraded to ubunyu 23.10 and exransion drives no longer works

    Quote Originally Posted by wss7819 View Post
    I am unsure of what you are asking. Are you asking for a report from terminal, if so tell me which commands you want me to input
    And how much detail you are looking for.
    Input the following single terminal command:
    Code:
    lsblk -e7 -o name,label,size,fstype,mountpoint,model
    Copy/paste the entire output, properly formatted (How to use CODE tags) into your response. Omit nothing.
    Last edited by ian-weisser; November 11th, 2023 at 03:17 PM.

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    Re: upgraded to ubunyu 23.10 and exransion drives no longer works

    For 50+ yrs, the way to get back to any prior setup was to restore from a backup. It is expected that if you need that capability, then you would make a backup. So, my answer for how to get back to 23.04 which has about 2 months of support left is to restore from your backups. Simple.

    As for things that don't work after an upgrade related to mounting storage, have you verified that the file systems necessary to mount that storage are loaded into the upgraded OS? If they aren't default and you didn't tell them to be loaded, the computer probably didn't. The command requested by MAFoElffen will show the file systems in use, so you can verify the file system tools required to support those are installed.

    And if those devices have been connected to MS-Windows, it is likely that the other OS didn't correctly close the file system, so you'll need to force that. I don't know how to do it without MS-Windows, since Linux doesn't work that way.

  6. #6
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    Re: upgraded to ubunyu 23.10 and exransion drives no longer works

    NAME LABEL SIZE FSTYPE MOUNTPOINT MODEL
    sda 931.5G Expansion+
    └─sda1 Seagate Expansion Drive 931.5G ntfs
    sdb 149.1G ST9160821AS
    └─sdb1 FreeAgent Drive 149G ntfs
    sdc 0B USB SD Reader
    sdd 0B USB CF Reader
    sde 0B USB SM Reader
    sdf 0B USB MS Reader
    sdg 596.2G WDC WD6400AAKS-65A7B0
    ├─sdg1 536.2G ext4
    ├─sdg2 1K
    ├─sdg3 54G ext4 /
    └─sdg5 6G swap
    sr0 4.4G TSSTcorp CDDVDW SH-S223T

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    Re: upgraded to ubunyu 23.10 and exransion drives no longer works

    Okay... When you post something that is gong to contain output or commands, use "Adv Reply" or "Go Advanced"... That will bring up the Advanced Editor with the "Extended Tool Bar"... I that tool bar, you will see an "#" Icon... Refer to the attached photo, middle bar, 3rd from the right. That is the Code Tag control. If you press that Icon it will insert Codes tags into the post. You can either move your cursor, to where you want, select that, and paste the output between those tags... Or if already there, select the text with your cursor, select that icon, and the tags will be added to wrap the selected text with code tags.

    I would go back to your last post, edit it, and wrap the output with CODE Tags...

    Are you talking drive /dev/sda and /dev/sdb?
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    Re: upgraded to ubunyu 23.10 and exransion drives no longer works

    That may be true for 50+ yrs and if I had placed the 2 or 3 backups on something that 23.10 would see as an accessible drive, I would be doing good. What I have verified is that the 3 previous versions (23.04, 22.04 and 20.04) all can see and mount my drives without any issues. Since 23.10 has the issue with mounting I can then deduct the problem is with the 23.10 version. No? When I brought the issue up on another site I was told that I jumped the gun and would need to do a fresh start, wiping my current hard-drive of the data on the partition the 23.10 created.

    I do appreciate instructional directions on the various commands in Terminal and have asked over the past posts where one might find a site, list or page explaining the various commands so I could assist myself with identifying problems with whatever version I happen to be running at the time. To which I have rec'd no response. So if I may appear unknowing of what is asked of me, that is because I have holes in my knowledge that others don't have. I really don't appreciate being talked down to or ridiculed or belittled for knowledge that have not been presented to me. Some say that words have no way of transmitting the senders emotions, I beg to differ on this.
    As far as my Windows use, I switched over to Linux 10 yrs or longer, I'd say longer ago and have not had the issues with Linux in the past as I do today. In fact I have had to little terminal work in the past 5 years due to the dependability of Ubuntu. I have been with Ubuntu since it's start,that is how long I have been using Linux, a great product.

    To sum up what I am experiencing today with 23.10:
    -- I am unable to access drives all other versions of Ubuntu can mount
    Last edited by wss7819; November 12th, 2023 at 03:28 AM.

  9. #9
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    Re: upgraded to ubunyu 23.10 and exransion drives no longer works

    Code:
    NAME   LABEL                     SIZE FSTYPE MOUNTPOINT MODEL
    sda                            931.5G                   Expansion+
    └─sda1 Seagate Expansion Drive 931.5G ntfs              
    sdb                            149.1G                   ST9160821AS
    └─sdb1 FreeAgent Drive           149G ntfs              
    sdc                                0B                   USB SD Reader
    sdd                                0B                   USB CF Reader
    sde                                0B                   USB SM Reader
    sdf                                0B                   USB MS Reader
    sdg                            596.2G                   WDC WD6400AAKS-65A7B0
    ├─sdg1                         536.2G ext4              
    ├─sdg2                             1K                   
    ├─sdg3                            54G ext4   /          
    └─sdg5                             6G swap              
    sr0                              4.4G                   TSSTcorp CDDVDW SH-S223F
    (This does change when I try to use the thumb drive.)

    Yes, drives sda, sdb, I receive an error message that they are not mountable because of "wrong fs type, bad option bad super block........" which prevents me from using my backups or any data I need to populate my empty files and folders with.OR creating new back-ups of the current system. The production time has been blown out due to missing files and folders.
    I hope this is what you are seeking.
    Last edited by wss7819; November 12th, 2023 at 03:35 AM.

  10. #10
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    Re: upgraded to ubunyu 23.10 and exransion drives no longer works

    Okay, so you do not have Windows there, but you have 2 external USB drives, that are formatted as NTFS... That are not presently mounted to your system.

    They worked on Ubuntu 20.04, 22.04, 23.04... But not on 23.10.

    Sideline question. You sound like you were on an LTS release schedule, then went to interim releases. Was there a reason for that?

    If you open a terminal session, what happens if you do
    Code:
    sudo fsck.ntfs /dev/sda1
    sudo fsck.ntfs /dev/sdb1

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