"Import OS Updates have been installed" notification won't go away at log in

[mrgou]

I upgraded to Ubuntu 23.10 and, after a firmware update, I keep having an "Important OS Updates..." notification showing at every log in. I keep dismissing it, but it still shows up every time I log in.

I tried disabling notifications entirely in the settings for several applications (Ubuntu Software, Snap Store, Portal, Snapd User Session Agent, Evolution alarm) without success. I also read here that I could remove the file /var/lib/PackageKit/offline-update-completed, but there is no such file. With locate, I also tried to find any other file with completed in its name, but found nothing relevant.

It's not a big deal, but it's getting really annoying.

Any idea?

[MAFoElffen]

can you post exactly what it is saying and when? What are the conditions? Desktop or Server? If Desktop... Is it from the Notifications next to calendar in the top bar?

[mrgou]

The message exactly says "Import OS Updates have been installed", and it appears in the gnome notification area in the top bar when logging in. It's really a regular, common notification, except it's not supposed to persist this way.

[MAFoElffen]

Do this:

apt list gnome-software
snap list snap-store

I see a recent discussion, where if both of those are installed at the same time, each has it's own tracker to keep track of updates and notations, where they conflict and then have this persistent notification problem... Users in that discussion reported that if they uninstalled one or the other of those two, so that only one remained, that it went away...

[mrgou]

gnome-software is not installed. Only snap-store is...

[MAFoElffen]

And what happens if you do

sudo snap refresh

[mrgou]

I do that every day, along with sudo apt full-upgrade... At this point, I'm just hoping that, some day, another notification will simply overwrite that one and go away.

[MAFoElffen]

LOL. Yup. Maybe file a bug on it to see if there is a problem somewhere they haven't noticed yet.

[philhughes]

I also was getting this. After trying various things to no avail, I realised that on that PC, I still had the "Ubuntu Software" app installed, not the new flutter-based "App Center". After some searching, I found the bug report below [1], and it appears to be related to this.

If you see the "Ubuntu Software" app installed, then it appears that you likely have the wrong version of the snap-store installed. You can check with:

$ snap info snap-store
[snip]
snap-id:      gjf3IPXoRiipCu9K0kVu52f0H56fIksg
tracking:     latest/stable
refresh-date: 2023-04-30
channels:
  latest/stable:     41.3-71-g709398e 2023-04-28  (959) 12MB -
  latest/candidate:  41.3-76-g2e8f3b0 2023-10-12 (1058) 12MB -
  latest/beta:       ↑                                       
  latest/edge:       0+git.3de38a7    2023-11-10 (1067) 10MB -
  preview/stable:    –                                       
  preview/candidate: 0.2.7-alpha      2023-02-02  (864) 10MB -
  preview/beta:      ↑                                       
  preview/edge:      0.3.0-alpha      2023-08-14 (1017) 11MB -
installed:           41.3-71-g709398e             (959) 12MB -

Note the "tracking" entry. On another PC that had the App Centre installed:

$ snap info snap-store
[snip]
snap-id:      gjf3IPXoRiipCu9K0kVu52f0H56fIksg
tracking:     latest/stable/ubuntu-23.10
refresh-date: 33 days ago, at 12:36 BST
channels:
  latest/stable:     41.3-71-g709398e 2023-04-28  (959) 12MB -
  latest/candidate:  41.3-76-g2e8f3b0 2023-10-12 (1058) 12MB -
  latest/beta:       ↑                                       
  latest/edge:       0+git.3de38a7    2023-11-10 (1067) 10MB -
  preview/stable:    –                                       
  preview/candidate: 0.2.7-alpha      2023-02-02  (864) 10MB -
  preview/beta:      ↑                                       
  preview/edge:      0.3.0-alpha      2023-08-14 (1017) 11MB -
installed:           0+git.e118b05               (1046) 11MB -

I changed the snap-store on the affected PC to track channel latest/stable/ubuntu-23.10. The App Centre was now installed and this got rid of the repeated notification. It seems strange however that the installed version is not the version shown by latest/stable.

$ killall snap-store
$ sudo snap refresh snap-store --channel=latest/stable/ubuntu-23.10

I guess that means that all of the other snaps are tracking the wrong channel, though I haven't yet changed channel for the others. Someone in the bug report has asked that question, but received no answer.

[1] https://bugs.launchpad.net/ubuntu/+s...d/+bug/2036765

[mrgou]

I changed the snap-store on the affected PC to track channel latest/stable/ubuntu-23.10. The App Centre was now installed and this got rid of the repeated notification. It seems strange however that the installed version is not the version shown by latest/stable.

Yes, that's it! Running the suggested commands did the trick! Thank you!!!