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Thread: Fingerprint is not working

  1. #1
    Join Date
    Oct 2023
    Beans
    1

    Fingerprint is not working

    i cannot able to use fingerprint in my ubuntu. Help me to fix. The hardware is detecting the fingerprint sensor But it does not showing in setting menu.
    here's the hardware information.

    (base) gopal@Gopal-Laptop:~$ fprintd-enroll
    Impossible to enroll: GDBus.Error:net.reactivated.Fprint.Error.NoSuchDev ice: No devices available
    (base) gopal@Gopal-Laptop:~$ lsusb
    Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 003 Device 003: ID 27c6:5e0a Shenzhen Goodix Technology Co.,Ltd. FingerPrint
    Bus 003 Device 002: ID 2b7e:b514 SunplusIT Inc 720p HD Camera
    Bus 003 Device 004: ID 8087:0aaa Intel Corp. Bluetooth 9460/9560 Jefferson Peak (JfP)
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

  2. #2
    Join Date
    May 2022
    Beans
    44

    Re: Fingerprint is not working


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