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Thread: NVIDIA GeForce RTX-3060 Mobile stopped working on Ubuntu 22.04; Nvidia drivers not de

  1. #1
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    NVIDIA GeForce RTX-3060 Mobile stopped working on Ubuntu 22.04; Nvidia drivers not de

    System Specifications:



    • Laptop: Clevo NP50PNH
    • Ubuntu Version: 22.04
    • Kernel: 6.2.0-26-generic
    • Display server: Wayland
    • Graphics card: NVIDIA GeForce RTX-3060 – 6 GB DDR6 Video Memory – DirectX 12.1 – 115W TDP



    About a day ago my NVIDIA GeForce RTX-3060 card in my work laptop stopped working. This resulted in no longer being able to use the HDMI port, The USB-C Thunderbolt was still available though.
    I found out the laptop switched back to the onboard Intel iRISxe graphics. When I try to see if there are any additional drivers it tells me that there a not additional drivers available, where previously I had a host of choices. Previously I was using the nouveau driver for a month or so since the proprietary Nvidia drivers where giving me a number of problems. And since this is a work laptop used for programming I don't need very much fancy graphics, just be able to use the HDMI.


    My apt is up to date atm. The Bios of this laptop is very very limited so I'm not sure of going there would help at all so I haven't tried that yet.


    I tried

    • apt-update & apt-upgrade
    • Checked for additional drivers.
    • tried to switch Nvidia using prime-select.
    • Reboot



    Relevant output of `lspci`
    Code:
    00:00.0 Host bridge: Intel Corporation 12th Gen Core Processor Host Bridge/DRAM Registers (rev 02)
    00:01.0 PCI bridge: Intel Corporation 12th Gen Core Processor PCI Express x16 Controller #1 (rev 02)
    00:02.0 VGA compatible controller: Intel Corporation Alder Lake-P Integrated Graphics Controller (rev 0c)
    00:04.0 Signal processing controller: Intel Corporation Alder Lake Innovation Platform Framework Processor Participant (rev 02)
    00:06.0 PCI bridge: Intel Corporation 12th Gen Core Processor PCI Express x4 Controller #0 (rev 02)
    00:07.0 PCI bridge: Intel Corporation Alder Lake-P Thunderbolt 4 PCI Express Root Port #0 (rev 02)
    00:08.0 System peripheral: Intel Corporation 12th Gen Core Processor Gaussian & Neural Accelerator (rev 02)
    00:0a.0 Signal processing controller: Intel Corporation Platform Monitoring Technology (rev 01)
    00:0d.0 USB controller: Intel Corporation Alder Lake-P Thunderbolt 4 USB Controller (rev 02)
    00:0d.2 USB controller: Intel Corporation Alder Lake-P Thunderbolt 4 NHI #0 (rev 02)
    00:14.0 USB controller: Intel Corporation Alder Lake PCH USB 3.2 xHCI Host Controller (rev 01)
    00:14.2 RAM memory: Intel Corporation Alder Lake PCH Shared SRAM (rev 01)
    00:14.3 Network controller: Intel Corporation Alder Lake-P PCH CNVi WiFi (rev 01)
    00:15.0 Serial bus controller: Intel Corporation Alder Lake PCH Serial IO I2C Controller #0 (rev 01)
    00:15.1 Serial bus controller: Intel Corporation Alder Lake PCH Serial IO I2C Controller #1 (rev 01)
    00:16.0 Communication controller: Intel Corporation Alder Lake PCH HECI Controller (rev 01)
    00:1c.0 PCI bridge: Intel Corporation Device 51bd (rev 01)
    00:1f.0 ISA bridge: Intel Corporation Alder Lake PCH eSPI Controller (rev 01)
    00:1f.3 Audio device: Intel Corporation Alder Lake PCH-P High Definition Audio Controller (rev 01)
    00:1f.4 SMBus: Intel Corporation Alder Lake PCH-P SMBus Host Controller (rev 01)
    00:1f.5 Serial bus controller: Intel Corporation Alder Lake-P PCH SPI Controller (rev 01)
    00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (16) I219-V (rev 01)
    01:00.0 VGA compatible controller: NVIDIA Corporation GA106M [GeForce RTX 3060 Mobile / Max-Q] (rev a1)
    01:00.1 Audio device: NVIDIA Corporation GA106 High Definition Audio Controller (rev a1)
    02:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller PM9A1/PM9A3/980PRO
    2c:00.0 SD Host controller: O2 Micro, Inc. SD/MMC Card Reader Controller (rev 01)


    This clearly shows the card is still present


    sudo prime-select nvidia gives me this:

    Code:
    Info: selecting the nvidia profile
    Deleting /lib/modprobe.d/nvidia-runtimepm.conf
    Updating the initramfs. Please wait for the operation to complete:
    -W: Possible missing firmware /lib/firmware/nvidia/ga107/acr/ucode_ahesasc.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga106/acr/ucode_ahesasc.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga104/acr/ucode_ahesasc.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga103/acr/ucode_ahesasc.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga102/acr/ucode_ahesasc.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga107/acr/ucode_asb.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga106/acr/ucode_asb.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga104/acr/ucode_asb.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga103/acr/ucode_asb.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga102/acr/ucode_asb.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga107/acr/ucode_unload.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga106/acr/ucode_unload.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga104/acr/ucode_unload.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga103/acr/ucode_unload.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga102/acr/ucode_unload.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga107/nvdec/scrubber.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga106/nvdec/scrubber.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga104/nvdec/scrubber.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga103/nvdec/scrubber.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga102/nvdec/scrubber.bin for module nouveau
    |W: Possible missing firmware /lib/firmware/nvidia/ga107/gr/NET_img.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga107/gr/gpccs_sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga107/gr/gpccs_bl.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga107/gr/fecs_sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga107/gr/fecs_bl.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga106/gr/NET_img.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga106/gr/gpccs_sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga106/gr/gpccs_bl.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga106/gr/fecs_sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga106/gr/fecs_bl.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga104/gr/NET_img.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga104/gr/gpccs_sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga104/gr/gpccs_bl.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga104/gr/fecs_sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga104/gr/fecs_bl.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga103/gr/NET_img.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga103/gr/gpccs_sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga103/gr/gpccs_bl.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga103/gr/fecs_sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga103/gr/fecs_bl.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga102/gr/NET_img.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga102/gr/gpccs_sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga102/gr/gpccs_bl.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga102/gr/fecs_sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga102/gr/fecs_bl.bin for module nouveau
    \W: Possible missing firmware /lib/firmware/nvidia/ga107/sec2/hs_bl_sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga107/sec2/sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga107/sec2/image.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga107/sec2/desc.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga106/sec2/hs_bl_sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga106/sec2/sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga106/sec2/image.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga106/sec2/desc.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga104/sec2/hs_bl_sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga104/sec2/sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga104/sec2/image.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga104/sec2/desc.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga103/sec2/hs_bl_sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga103/sec2/sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga103/sec2/image.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga103/sec2/desc.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga102/sec2/hs_bl_sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga102/sec2/sig.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga102/sec2/image.bin for module nouveau
    W: Possible missing firmware /lib/firmware/nvidia/ga102/sec2/desc.bin for module nouveau
    W: Possible missing firmware /lib/firmware/i915/dg2_huc_gsc.bin for module i915
    Done

    But rebooting after sudo prime-select nvidia does nothing.
    Btw, reboot/power off seems to get stuck when powering down, even when I wait a couple of minutesm and I need to do a 5 second button press to actually shut the system down atm. Not sure if this is related or not.


    Output of journalctl -b -1 -r is
    Code:
     aug 09 09:12:46 michel-linux-laptop systemd-journald[914]: Journal stopped
    aug 09 09:12:46 michel-linux-laptop systemd-shutdown[1]: Sending SIGTERM to remaining processes...
    aug 09 09:12:46 michel-linux-laptop systemd-shutdown[1]: Syncing filesystems and block devices.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: Shutting down.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: Reached target System Power Off.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: Finished System Power Off.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: systemd-poweroff.service: Deactivated successfully.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: Reached target Late Shutdown Services.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: Reached target System Shutdown.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: Stopped Monitoring of LVM2 mirrors, snapshots etc. using dmeventd or progress polling.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: lvm2-monitor.service: Deactivated successfully.
    aug 09 09:12:46 michel-linux-laptop lvm[78362]:   2 logical volume(s) in volume group "vgubuntu" unmonitored
    aug 09 09:12:46 michel-linux-laptop systemd[1]: Stopped Remount Root and Kernel File Systems.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: systemd-remount-fs.service: Deactivated successfully.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: Stopped Create System Users.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: systemd-sysusers.service: Deactivated successfully.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: Stopped Create Static Device Nodes in /dev.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: systemd-tmpfiles-setup-dev.service: Deactivated successfully.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: Stopping Monitoring of LVM2 mirrors, snapshots etc. using dmeventd or progress polling.>
    aug 09 09:12:46 michel-linux-laptop systemd[1]: Stopped target Preparation for Local File Systems.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: Removed slice Slice /system/systemd-fsck.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: Stopped File System Check on /dev/disk/by-uuid/e1bce27a-a986-49e3-bb2c-a3e736585fe4.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: systemd-fsck@dev-disk-by\x2duuid-e1b...36585fe4.servi>
    aug 09 09:12:46 michel-linux-laptop systemd[1]: Reached target Unmount All Filesystems.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: Unmounted /boot.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: boot.mount: Deactivated successfully.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: Deactivated swap /dev/mapper/vgubuntu-swap_1.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: dev-mapper-vgubuntu\x2dswap_1.swap: Deactivated successfully.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: Deactivated swap /dev/dm-2.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: dev-dm\x2d2.swap: Deactivated successfully.
    aug 09 09:12:46 michel-linux-laptop systemd[1]: Deactivated swap /dev/disk/by-id/dm-uuid-LVM-OvXIAKj2mAprMp7xlc862ptZi0ZX9D3Lumy4AVs3ty>
    Conclusion: I'm trying to restore the functionality of my Nvidia card and HDMI. Any help or pointers would be greatly appreciated.

  2. #2
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    Re: NVIDIA GeForce RTX-3060 Mobile stopped working on Ubuntu 22.04; Nvidia drivers no

    What nVidia driver are you using now? I would be using the 525 driver, not nouveau or the 535 driver.

  3. #3
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    Re: NVIDIA GeForce RTX-3060 Mobile stopped working on Ubuntu 22.04; Nvidia drivers no

    Quote Originally Posted by Autodave View Post
    What nVidia driver are you using now? I would be using the 525 driver, not nouveau or the 535 driver.
    I am not using any NVIDIA drivers, or rather I don't know what driver I am using atm, since there are at the moment none available to me. That is the whole problem atm.
    I was using the noveau driver, since that one gave me less trouble when switching from home office to office screens out of suspend.
    But the whole problem is that I have the feeling that the laptop switched to the onboard Intel Iris Xe Graphics earlier this week.
    This prevents me from using the HDMI port, and limits my external screen options to Thunderbolt.

    This is how my drivers selection looks like right now



    the "ubuntu-drivers devices" command gives no output at all

    "prime-select query" give me the output of "nvidia", but I would expect to be able to select a NVIDIA driver and use my HDMI port if that was the case

    lshw -numeric -C display gives
    Code:
    *-display                 
           description: VGA compatible controller
           product: GA106M [GeForce RTX 3060 Mobile / Max-Q] [10DE:2520]
           vendor: NVIDIA Corporation [10DE]
           physical id: 0
           bus info: pci@0000:01:00.0
           logical name: /dev/fb0
           version: a1
           width: 64 bits
           clock: 33MHz
           capabilities: pm msi pciexpress vga_controller bus_master cap_list rom fb
           configuration: depth=32 driver=nouveau latency=0 mode=1920x1080 visual=truecolor xres=1920 yres=1080
           resources: iomemory:600-5ff iomemory:620-61f irq:167 memory:83000000-83ffffff memory:6000000000-61ffffffff memory:6200000000-6201ffffff ioport:3000(size=128) memory:84080000-840fffff
      *-display
           description: VGA compatible controller
           product: Alder Lake-P Integrated Graphics Controller [8086:4626]
           vendor: Intel Corporation [8086]
           physical id: 2
           bus info: pci@0000:00:02.0
           logical name: /dev/fb0
           version: 0c
           width: 64 bits
           clock: 33MHz
           capabilities: pciexpress msi pm vga_controller bus_master cap_list rom fb
           configuration: depth=32 driver=i915 latency=0 resolution=1920,1080
           resources: iomemory:620-61f iomemory:400-3ff irq:168 memory:6202000000-6202ffffff memory:4000000000-400fffffff ioport:4000(size=64) memory:c0000-dffff memory:4010000000-4016ffffff memory:4020000000-40ffffffff

    sudo lspci -vnn | grep VGA gives
    Code:
    00:02.0 VGA compatible controller [0300]: Intel Corporation Alder Lake-P Integrated Graphics Controller [8086:4626] (rev 0c) (prog-if 00 [VGA controller])
    01:00.0 VGA compatible controller [0300]: NVIDIA Corporation GA106M [GeForce RTX 3060 Mobile / Max-Q] [10de:2520] (rev a1) (prog-if 00 [VGA controller])

  4. #4
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    Re: NVIDIA GeForce RTX-3060 Mobile stopped working on Ubuntu 22.04; Nvidia drivers no

    What shows with:
    Code:
    apt policy nvidia-driver-470 nvidia-dkms-470
    With realization of one's own potential and self-confidence in one's ability, one can build a better world.
    Dalai Lama>>
    Code Tags | System-info | Forum Guide lines | Arch Linux, Debian Unstable, FreeBSD

  5. #5
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    Re: NVIDIA GeForce RTX-3060 Mobile stopped working on Ubuntu 22.04; Nvidia drivers no

    Quote Originally Posted by 1fallen View Post
    What shows with:
    Code:
    apt policy nvidia-driver-470 nvidia-dkms-470

    Code:
    nvidia-driver-470:
      Installed: (none)
      Candidate: 470.199.02-0ubuntu0.22.04.1
      Version table:
         470.199.02-0ubuntu0.22.04.1 500
            500 http://nl.archive.ubuntu.com/ubuntu jammy-updates/restricted amd64 Packages
            500 http://security.ubuntu.com/ubuntu jammy-security/restricted amd64 Packages
         470.103.01-0ubuntu2 500
            500 http://nl.archive.ubuntu.com/ubuntu jammy/restricted amd64 Packages
    nvidia-dkms-470:
      Installed: (none)
      Candidate: 470.199.02-0ubuntu0.22.04.1
      Version table:
         470.199.02-0ubuntu0.22.04.1 500
            500 http://nl.archive.ubuntu.com/ubuntu jammy-updates/restricted amd64 Packages
            500 http://security.ubuntu.com/ubuntu jammy-security/restricted amd64 Packages
         470.103.01-0ubuntu2 500
            500 http://nl.archive.ubuntu.com/ubuntu jammy/restricted amd64 Packages

  6. #6
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    Re: NVIDIA GeForce RTX-3060 Mobile stopped working on Ubuntu 22.04; Nvidia drivers no

    Can you boot to a previous 5.19.0-# kernel from grub to see if that helps in any way with this problem.
    I am aware that the newer 6 kernel se ries has caused some problems for some hardware; perhaps that is your situation.

  7. #7
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    Re: NVIDIA GeForce RTX-3060 Mobile stopped working on Ubuntu 22.04; Nvidia drivers no

    Quote Originally Posted by ajgreeny View Post
    Can you boot to a previous 5.19.0-# kernel from grub to see if that helps in any way with this problem.
    I am aware that the newer 6 kernel se ries has caused some problems for some hardware; perhaps that is your situation.
    That does solve it, I went back to 5.19.0-50-generic.
    i can now see all my available drivers and HDMI is working again.

  8. #8
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    Re: NVIDIA GeForce RTX-3060 Mobile stopped working on Ubuntu 22.04; Nvidia drivers no

    I had somewhat of a similar problem with kernel 6.2.0-26 (and 27)where it lost the Nvidia drivers because and update didn't download the header files that Linux needs to compile the DKMS modules. (known bug not yet fixed)
    After a LOT of searching the answer was : sudo apt install linux-headers-6.2.0-26-generic it downloaded the headers and compiled the DKMS modules and after a reboot it all came right.
    Just in the last few hours kernel 6.2.0-27 came down the wire and although it didn't mess with the Nvidia driver, I had to download the headers again to stop the error message every time I tried to do the most minor update.

    Hopefully this might help and certainly wont hurt anything

    Cheers
    Pete

  9. #9
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    Re: NVIDIA GeForce RTX-3060 Mobile stopped working on Ubuntu 22.04; Nvidia drivers no

    Quote Originally Posted by prcowley View Post
    I had somewhat of a similar problem with kernel 6.2.0-26 (and 27)where it lost the Nvidia drivers because and update didn't download the header files that Linux needs to compile the DKMS modules. (known bug not yet fixed)
    After a LOT of searching the answer was : sudo apt install linux-headers-6.2.0-26-generic it downloaded the headers and compiled the DKMS modules and after a reboot it all came right.
    Just in the last few hours kernel 6.2.0-27 came down the wire and although it didn't mess with the Nvidia driver, I had to download the headers again to stop the error message every time I tried to do the most minor update.

    Hopefully this might help and certainly wont hurt anything

    Cheers
    Pete
    Thanks, sadly I got "linux-headers-6.2.0-26-generic is already the newest version (6.2.0-26.26~22.04.1)."

  10. #10
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    Re: NVIDIA GeForce RTX-3060 Mobile stopped working on Ubuntu 22.04; Nvidia drivers no

    Quote Originally Posted by sitethief View Post
    Thanks, sadly I got "linux-headers-6.2.0-26-generic is already the newest version (6.2.0-26.26~22.04.1)."
    Can you show me this please:
    Code:
    inxi -G | grep API
    With realization of one's own potential and self-confidence in one's ability, one can build a better world.
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