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Thread: No sound with Ubuntu 22.04.2 LTS on Asus Zenbook UX582L

  1. #1
    Join Date
    Jul 2023
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    3

    No sound with Ubuntu 22.04.2 LTS on Asus Zenbook UX582L

    I installed Ubuntu 22.04.2 LTS on my new Asus Zenbook (single install not dual-boot) No sound comes out from the speakers, or the headphones jack (while in Windows sound is ok).
    I previously tried with Kali-Linux and it didn't work either. For several days I browsed similar "no sound questions", but it didn't work out. So now I freshly re-installed ubuntu 22.04.2, updated it, and installed pavucontrol, and inxi only for a fresh start.
    Hoping someone can help I put some useful information below.
    Thanks,


    LINUX username 5.19.0-46-generic #47~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Wed Jun 21 15:35:31 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

    alsamixer
    | Card: HDA Intel PCH
    │ Chip: Realtek ALC294
    │ View: Playback
    │ Item: Master

    Everything is on, "OO", Auto-Mute is disabled

    inxi -SMAG

    System:
    Host: Username Kernel: 5.19.0-46-generic x86_64
    bits: 64 Desktop: GNOME 42.5
    Distro: Ubuntu 22.04.2 LTS (Jammy Jellyfish)
    Machine:
    Type: Laptop System: ASUSTeK
    product: ZenBook Pro Duo UX582LR_UX582LR v: 1.0
    serial: <superuser required>
    Mobo: ASUSTeK model: UX582LR v: 1.0
    serial: <superuser required> UEFI: American Megatrends
    v: UX582LR.305 date: 12/30/2021
    Graphics:
    Device-1: Intel CometLake-H GT2 [UHD Graphics]
    driver: i915 v: kernel
    Device-2: NVIDIA GA104M [GeForce RTX 3070 Mobile / Max-Q] driver: nvidia v: 535.54.03
    Device-3: USB C Video Adaptor type: USB driver: N/A
    Device-4: IMC Networks USB2.0 HD UVC WebCam type: USB
    driver: uvcvideo
    Display: x11 server: X.Org v: 1.21.1.4 driver: X:
    loaded: modesetting,nvidia unloaded: fbdev,nouveau,vesa
    gpu: i915 resolution: 1: 3840x1100~60Hz
    2: 1680x1050~60Hz 3: 3840x2160~60Hz
    OpenGL:
    renderer: NVIDIA GeForce RTX 3070 Laptop GPU/PCIe/SSE2
    v: 4.6.0 NVIDIA 535.54.03
    Audio:
    Device-1: Intel Comet Lake PCH cAVS driver: snd_hda_intel
    Device-2: NVIDIA GA104 High Definition Audio
    driver: snd_hda_intel
    Sound Server-1: ALSA v: k5.19.0-46-generic running: yes
    Sound Server-2: PulseAudio v: 15.99.1 running: yes
    Sound Server-3: PipeWire v: 0.3.48 running: yes

    pavucontrol

    Output devices: Built-in Audio Analog Stereo
    Port: Speakers (on which I can see the audio bar moving when playing a youtube video)
    Configuration: Analog Stereo Duplex/Analog Stereo Output (same thing)

    cat /etc/modprobe.d/alsa-base.conf

    # autoloader aliases
    install sound-slot-0 /sbin/modprobe snd-card-0
    install sound-slot-1 /sbin/modprobe snd-card-1
    install sound-slot-2 /sbin/modprobe snd-card-2
    install sound-slot-3 /sbin/modprobe snd-card-3
    install sound-slot-4 /sbin/modprobe snd-card-4
    install sound-slot-5 /sbin/modprobe snd-card-5
    install sound-slot-6 /sbin/modprobe snd-card-6
    install sound-slot-7 /sbin/modprobe snd-card-7

    # Cause optional modules to be loaded above generic modules
    install snd /sbin/modprobe --ignore-install snd $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-ioctl32 ; /sbin/modprobe --quiet --use-blacklist snd-seq ; }
    #
    # Workaround at bug #499695 (reverted in Ubuntu see LP #319505)
    install snd-pcm /sbin/modprobe --ignore-install snd-pcm $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-pcm-oss ; : ; }
    install snd-mixer /sbin/modprobe --ignore-install snd-mixer $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-mixer-oss ; : ; }
    install snd-seq /sbin/modprobe --ignore-install snd-seq $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; /sbin/modprobe --quiet --use-blacklist snd-seq-oss ; : ; }
    #
    install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
    # Cause optional modules to be loaded above sound card driver modules
    install snd-emu10k1 /sbin/modprobe --ignore-install snd-emu10k1 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-emu10k1-synth ; }
    install snd-via82xx /sbin/modprobe --ignore-install snd-via82xx $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq ; }

    # Load saa7134-alsa instead of saa7134 (which gets dragged in by it anyway)
    install saa7134 /sbin/modprobe --ignore-install saa7134 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist saa7134-alsa ; : ; }
    # Prevent abnormal drivers from grabbing index 0
    options bt87x index=-2
    options cx88_alsa index=-2
    options saa7134-alsa index=-2
    options snd-atiixp-modem index=-2
    options snd-intel8x0m index=-2
    options snd-via82xx-modem index=-2
    options snd-usb-audio index=-2
    options snd-usb-caiaq index=-2
    options snd-usb-ua101 index=-2
    options snd-usb-us122l index=-2
    options snd-usb-usx2y index=-2
    # Ubuntu #62691, enable MPU for snd-cmipci
    options snd-cmipci mpu_port=0x330 fm_port=0x388
    # Keep snd-pcsp from being loaded as first soundcard
    options snd-pcsp index=-2
    # Keep snd-usb-audio from beeing loaded as first soundcard
    options snd-usb-audio index=-2
    options snd-hda-intel model=asus-zenbook
    alsa-info (scanned alsa-info) ---
    http://alsa-project.org/db/?f=76a4508f951d475f28e92f6e5f1bf5f211d420aa

  2. #2
    Join Date
    Oct 2004
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    33.4N -112.1W
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    2,498
    Distro
    Ubuntu Budgie

    Re: No sound with Ubuntu 22.04.2 LTS on Asus Zenbook UX582L

    Hard to pin down. You might review here for ideas:

    https://bugs.launchpad.net/ubuntu/+s...9/comments/170
    /path/to/Truth

  3. #3
    Join Date
    Jul 2023
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    3

    Re: No sound with Ubuntu 22.04.2 LTS on Asus Zenbook UX582L

    not helped i tried that methods and nothing is working and also i tried these but no luck https://askubuntu.com/questions/1476...zenbook-ux582l

  4. #4
    Join Date
    Jul 2023
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    Re: No sound with Ubuntu 22.04.2 LTS on Asus Zenbook UX582L

    Never Mind i just fixed it by updating the kernal to 6.4.3 generic and reboot after reboot just updated the ubuntu

  5. #5
    Join Date
    Aug 2023
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    2

    Re: No sound with Ubuntu 22.04.2 LTS on Asus Zenbook UX582L

    I have same laptop, but its not work.

  6. #6
    Join Date
    Jul 2012
    Location
    ATL
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    178
    Distro
    Ubuntu 22.04 Jammy Jellyfish

    Re: No sound with Ubuntu 22.04.2 LTS on Asus Zenbook UX582L

    Quote Originally Posted by ubuuseraa View Post
    Never Mind i just fixed it by updating the kernal to 6.4.3 generic and reboot after reboot just updated the ubuntu
    How did you manage to get that installed? Highest kernel version I see in the repos is 6.2.0.26.26.
    MSI FM2-A75MA-E35 Motherboard - AMD A4-6300 Richland 3.7GHz (Radeon HD 8370D) - G.SKILL Ripjaws X Series 8GB - Iomega KVM - MS Digital Media Pro Keyboard
    The cure to dependency hell: apt-get install apt-file - apt-file search file-from-error

  7. #7
    Join Date
    Jan 2024
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    Re: No sound with Ubuntu 22.04.2 LTS on Asus Zenbook UX582L

    link to topic There is a way called Mainline that can help you to install yet tested kernels)

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