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Thread: Ubunu Unity 23.04 install problems on hp EliteDesk 800 g1

  1. #1
    Join Date
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    Ubuntu 22.10 Kinetic Kudu

    Ubunu Unity 23.04 install problems on hp EliteDesk 800 g1

    Has anyone been able to install 23.04 or other recent versions of Ubuntu on an hp EliteDesk 800 g1? After convert HDD to GPT, turning on UEFI, and changing BIOS security to settings recommended on other websites. I am still getting the following error:

    [ 0.224764] pnp 00:01: can't evaluate _CRS: 12311

    At this point, the PC is locked up and will not respond to Ctrl-Alt-F2 or Ctrl-Alt-Delete. PC has to be turned off to restart. PC is dual-boot with Win Pro 64. Grub display is correct. Operation under Win 10 is perfect. BIOS is v02.77 dated 4/17/2019.

    Apparently something (BIOS setting) is keeping Ubuntu from loading.

    Please let me know what I have missed or made incorrect settings.

    Thank you,

    John

  2. #2
    Join Date
    Nov 2007
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    1

    Re: Ubunu Unity 23.04 install problems on hp EliteDesk 800 g1

    I am having the same issue is there any movement on this?

  3. #3
    Join Date
    May 2010
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    Re: Ubunu Unity 23.04 install problems on hp EliteDesk 800 g1

    Does it prevent booting?

  4. #4
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    Re: Ubunu Unity 23.04 install problems on hp EliteDesk 800 g1

    Yes, the system locks up with the error message I gave previously. Even Ctrl-Alt-Del won't restart the system. Have to turn off and restart. PC is dual-boot with Win 10 64 Pro. Win 10 Device Manager list two display adapters: Intel HD Graphics 4600 and NVIDIA GeForce GT 610.

    I can get to Ubuntu root shell prompt. I need the command lines to remove the NVIDIA GT 610 drivers and make sure that the PC reboots with the nouveau display driver. Based on my experiences with other PCs, once the NVIDIA driver is gone, the system will reboot into 23.04 without a problem.

    Thank you in advance.

    John

  5. #5
    Join Date
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    Re: Ubunu Unity 23.04 install problems on hp EliteDesk 800 g1

    Code:
    apt --purge remove nvidia*
    Should do it

  6. #6
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    Re: Ubunu Unity 23.04 install problems on hp EliteDesk 800 g1

    Thank you ActionParsnip. It solved problem. John

  7. #7
    Join Date
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    Re: Ubunu Unity 23.04 install problems on hp EliteDesk 800 g1

    Quote Originally Posted by cigtoxdoc View Post
    Thank you ActionParsnip. It solved problem. John
    Great news. Remember to mark the thread as solved if the issue is sorted

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