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Thread: Ubuntu 22.04 Deskop freezing

  1. #1
    Join Date
    Apr 2023
    Beans
    1

    Ubuntu 22.04 Deskop freezing

    My computer keeps randomly freezing where the desktop completely hangs and the keyboard and mouse are unresponsive. It will not respond to opening a new terminal with CTRL+ALT+F2 or a REISUB. I have scoured the forums and seems like the most related issue people are reporting comes with a GPU hang reported in the syslog or dmsg. Unfortunately I do not see an clear reports of a GPU hang in my syslog or dmesg.

    So far all I have tried is a sudo apt update and sudo apt upgrade. Updated the BIOS on the machine (and my thinkpad thunderbolt 3 dock).

    Any suggestions to find out what is causing the crash?

    Specs:

    Lenovo ThinkPad T14 Gen 2i
    Processor: 11th Gen Intel® Core™ i5-1135G7 @ 2.40GHz × 8
    Graphics: Mesa Intel® Xe Graphics (TGL GT2)
    Graphics Driver: i915
    Ubuntu 22.04.2 LTS
    64-bit
    GNOME ver.: 42.5
    Windowing: X11

  2. #2
    Join Date
    Mar 2005
    Location
    Tenerife, Canary Islands
    Beans
    71
    Distro
    Ubuntu

    Re: Ubuntu 22.04 Deskop freezing

    Same thing happening here sice a week or two ago. The only way to recover is a hard shutdown

    Saw some Nvidia errors in the logs, upgraded to the new proprietary tested 535 Nvidia drivers, but still seeing the issue.

  3. #3
    Join Date
    Oct 2023
    Beans
    1

    Re: Ubuntu 22.04 Deskop freezing

    I would love an answer to this thread as well, same exact issue and I have Mesa Intel® Xe Graphics (TGL GT2) graphics card as well. Have yall found an answer yet?

  4. #4
    Join Date
    Jun 2011
    Beans
    19

    Re: Ubuntu 22.04 Deskop freezing

    I've had this problem for a couple of months, when my kernel updated to 6.xxx. If I run 5.19 I don't have the problem. So for now I just run 5.19.

  5. #5
    Join Date
    Mar 2010
    Location
    USA
    Beans
    Hidden!
    Distro
    Ubuntu Development Release

    Re: Ubuntu 22.04 Deskop freezing

    @superuserdoo & jdefed -- Please start a new thread on Intel XE Graphics and the 6.X kernels.

    This thread was last active April 2023. The OP is not following it any longer and things have changed since then.

    I also have been working with the Intel Support Engineers on this, and they owe me answers (which I need to fire off an email to them this morning!!!)

    "Concurrent coexistence of Windows, Linux and UNIX..." || Ubuntu user # 33563, Linux user # 533637
    Sticky: Graphics Resolution | UbuntuForums 'system-info' Script | Posting Guidelines | Code Tags

  6. #6
    Join Date
    Apr 2018
    Beans
    54
    Distro
    Ubuntu 20.04 Focal Fossa

    Re: Ubuntu 22.04 Deskop freezing

    I use in 20.04 the parameter "nomodeset" in GRUB menu.

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