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Thread: Ubuntu laptop sometimes fails to wake up from sleep mode

  1. #1
    Join Date
    Mar 2023
    Beans
    2

    Ubuntu laptop sometimes fails to wake up from sleep mode

    I have an Origin laptop with Ubuntu 22.04.2 LTS. I can usually put the laptop in sleep mode and wake it back up. But about one in every 4 times, I wake the laptop up, I can use it for about 15 seconds (even going to a website for example) and then it completely freezes. I can't move the mouse, I can't switch to a virtual terminal.
    There is nothing in `/var/crash/`. The `syslog` shows this for a power down and booting that leads to a crashed restart (not exaggerating with the 00\00s, this is a copy paste):
    Code:
    Mar 24 15:35:44 name-EVO15-S wpa_supplicant[1004]: nl80211: deinit ifname=p2p-dev-wlp0s20 disabled_11b_rates=0
        Mar 24 15:35:44 name-EVO15-S systemd[1]: Reached target Sleep.
        Mar 24 15:35:44 name-EVO15-S systemd[1]: Starting Record successful boot for GRUB...
        Mar 24 15:35:44 name-EVO15-S systemd[1]: Starting System Suspend...
        Mar 24 15:35:44 name-EVO15-S systemd-sleep[15280]: Entering sleep state 'suspend'...
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24 16:23:08 name-EVO15-S systemd-modules-load[515]: Inserted module 'lp'
    I manually power cycle here

    Code:
    Mar 24 16:23:08 name-EVO15-S kernel: [    0.000000] microcode: microcode updated early to revision 0x42, date = 2022-06-28
        Mar 24 16:23:08 name-EVO15-S kernel: [    0.000000] Linux version 5.19.0-35-generic (buildd@lcy02-amd64-020) (x86_64-linux-gnu-gcc (Ubuntu 11.3.0-1ubuntu1~22.04)  11.3.0, GNU ld (GNU Binutils for Ubuntu) 2.38) #36~22.04.1-Ubuntu SMP  PREEMPT_DYNAMIC Fri Feb 17 15:17:25 UTC 2 (Ubuntu 5.19.0-35.36~22.04.1-generic 5.19.17)
        Mar 24 16:23:08 name-EVO15-S kernel: [    0.000000] Command line: BOOT_IMAGE=/boot/vmlinuz-5.19.0-35-generic root=UUID=1c12688f-d209-48f5-8b67-7356fd0fb1d3 ro quiet splash vt.handoff=7
        Mar 24 16:23:08 name-EVO15-S kernel: [    0.000000] KERNEL supported cpus:
        Mar 24 16:23:08 name-EVO15-S kernel: [    0.000000]   Intel GenuineIntel
        Mar 24 16:23:08 name-EVO15-S kernel: [    0.000000]   AMD AuthenticAMD
        Mar 24 16:23:08 name-EVO15-S kernel: [    0.000000]   Hygon HygonGenuine
        Mar 24 16:23:08 name-EVO15-S kernel: [    0.000000]   Centaur CentaurHauls
        Mar 24 16:23:08 name-EVO15-S kernel: [    0.000000]   zhaoxin   Shanghai
    A successful Sleep mode and wake up looks like this:

    Code:
    Mar 24 10:10:57 name-EVO15-S systemd[1]: Reached target Sleep.
        Mar 24 10:10:57 name-EVO15-S systemd[1]: Starting Record successful boot for GRUB...
        Mar 24 10:10:57 name-EVO15-S systemd[1]: Starting System Suspend...
        Mar 24 10:10:57 name-EVO15-S systemd[1]: grub-common.service: Deactivated successfully.
        Mar 24 10:10:57 name-EVO15-S systemd[1]: Finished Record successful boot for GRUB.
        Mar 24 10:10:57 name-EVO15-S systemd-sleep[10268]: Entering sleep state 'suspend'...
        Mar 24 10:10:57 name-EVO15-S systemd[1]: Starting GRUB failed boot detection...
        Mar 24 10:10:57 name-EVO15-S kernel: [ 1258.631254] PM: suspend entry (deep)
        Mar 24 10:10:57 name-EVO15-S kernel: [ 1258.633896] Filesystems sync: 0.002 seconds
        Mar 24 15:08:40 name-EVO15-S kernel: [ 1258.634358] Freezing user space processes ... (elapsed 0.002 seconds) done.
        Mar 24 15:08:40 name-EVO15-S kernel: [ 1258.636377] OOM killer disabled.
        Mar 24 15:08:40 name-EVO15-S kernel: [ 1258.636378] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done.
        Mar 24 15:08:40 name-EVO15-S kernel: [ 1258.637633] printk: Suspending console(s) (use no_console_suspend to debug)
        Mar 24 15:08:40 name-EVO15-S kernel: [ 1258.842555] psmouse serio1: Failed to disable mouse on isa0060/serio1
        Mar 24 15:08:40 name-EVO15-S kernel: [ 1259.828755] ACPI: EC: interrupt blocked
        Mar 24 15:08:40 name-EVO15-S kernel: [ 1259.979282] ACPI: PM: Preparing to enter system sleep state S3
        Mar 24 15:08:40 name-EVO15-S kernel: [ 1259.995343] ACPI: EC: event blocked
        Mar 24 15:08:40 name-EVO15-S kernel: [ 1259.995345] ACPI: EC: EC stopped
        Mar 24 15:08:40 name-EVO15-S kernel: [ 1259.995346] ACPI: PM: Saving platform NVS memory
    And then it continues from there, booting up the CPU and other IO. That long `00\00\00` string as it's going to sleep looks suspicious, since that always leads to a problem when I wake back up. But what could be causing that? It happens at the equivalent place of the `Starting GRUB failed boot detection...` line in the working one. Is GRUB boot detection failing somehow in the Standby routine? What is `inserted module 'lp'`? What can I do about that?

  2. #2
    Join Date
    Mar 2010
    Location
    USA
    Beans
    Hidden!
    Distro
    Ubuntu Development Release

    Re: Ubuntu laptop sometimes fails to wake up from sleep mode

    Thea littlest of information, at the least would be helpful:
    Code:
    grep 'model name' /proc/cpuinfo | head -n 1
    uname -r
    sudo lshw -C video

    "Concurrent coexistence of Windows, Linux and UNIX..." || Ubuntu user # 33563, Linux user # 533637
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  3. #3
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    Re: Ubuntu laptop sometimes fails to wake up from sleep mode

    Quote Originally Posted by MAFoElffen View Post
    Thea littlest of information, at the least would be helpful:
    Code:
    grep 'model name' /proc/cpuinfo | head -n 1
    uname -r
    sudo lshw -C video
    Sorry about that. The results are:

    Code:
    5.19.0-38-generic
    Code:
    model name    : 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz
    Code:
      *-display                 
           description: VGA compatible controller
           product: GA104M [GeForce RTX 3080 Mobile / Max-Q 8GB/16GB]
           vendor: NVIDIA Corporation
           physical id: 0
           bus info: pci@0000:01:00.0
           logical name: /dev/fb0
           version: a1
           width: 64 bits
           clock: 33MHz
           capabilities: pm msi pciexpress vga_controller cap_list rom fb
           configuration: depth=32 driver=nouveau latency=0 mode=1920x1080 visual=truecolor xres=1920 yres=1080
           resources: iomemory:600-5ff iomemory:640-63f irq:192 memory:85000000-85ffffff memory:6000000000-63ffffffff memory:6400000000-6401ffffff ioport:4000(size=128) memory:86080000-860fffff
      *-display
           description: VGA compatible controller
           product: TigerLake-H GT1 [UHD Graphics]
           vendor: Intel Corporation
           physical id: 2
           bus info: pci@0000:00:02.0
           logical name: /dev/fb0
           version: 01
           width: 64 bits
           clock: 33MHz
           capabilities: pciexpress msi pm vga_controller bus_master cap_list rom fb
           configuration: depth=32 driver=i915 latency=0 resolution=1920,1080
           resources: iomemory:640-63f iomemory:400-3ff irq:193 memory:6404000000-6404ffffff memory:4000000000-400fffffff ioport:5000(size=64) memory:c0000-dffff memory:4010000000-4016ffffff memory:4020000000-40ffffffff

  4. #4
    Join Date
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    Location
    USA
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    Ubuntu Development Release

    Re: Ubuntu laptop sometimes fails to wake up from sleep mode

    The NVidia GeForce RTX 3080 Mobile GPU is too new to use the Nouveau driver. I'm surprised that you were not getting DRM errors.

    Try going to Additional Drivers to install a third party NVidia driver from the Repo...

    "Concurrent coexistence of Windows, Linux and UNIX..." || Ubuntu user # 33563, Linux user # 533637
    Sticky: Graphics Resolution | UbuntuForums 'system-info' Script | Posting Guidelines | Code Tags

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