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Thread: USB-C Port not working in ubuntu

  1. #1
    Join Date
    Mar 2023
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    9

    Exclamation USB-C Port not working in ubuntu

    I have an HP laptop with Ubuntu installed on an external hard drive and when I try to use the computer's usb-c port it doesn't detect it
    MY laptop only has two usb-a ports and I need to use 3 ports so that's why I had a usb-a to usb-c adapter to connect for example my keyboard through the usb-c port with the adapter and this works correctly when I use it in windows (in the internal hard disk of the laptop I have windows and in an external disk I have ubuntu)

    and I don't know what I can do to make the usb-c port work in ubuntu


    System info:
    Code:
    System: Ubuntu 22.04.2 LTS
    
    Machine: HP ENVY x360 Convertible 13-ag0xxx
    
    CPU: AMD Ryzen 7 2700U with Radeon Vega Mobile Gfx
    
    Graphics: Radeon Vega Series / Radeon Vega Mobile Series
    lsusb output:

    Code:
    Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 003 Device 003: ID 0bda:b00b Realtek Semiconductor Corp. Realtek Bluetooth 4.2 Adapter
    Bus 003 Device 002: ID 04f2:b654 Chicony Electronics Co., Ltd HP IR Camera
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 002: ID 152d:0578 JMicron Technology Corp. / JMicron USA Technology Corp. JMS578 SATA 6Gb/s
    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 001 Device 003: ID 04f2:b653 Chicony Electronics Co., Ltd HP Wide Vision HD Camera
    Bus 001 Device 006: ID 18f8:0f97 [Maxxter] Optical Gaming Mouse [Xtrem]
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Last edited by lovedlx; March 7th, 2023 at 02:39 PM.

  2. #2
    Join Date
    Mar 2010
    Location
    USA
    Beans
    Hidden!
    Distro
    Ubuntu Development Release

    Re: USB-C Port not working in ubuntu

    Quote Originally Posted by lovedlx View Post
    I have an HP laptop with Ubuntu installed on an external hard drive and when I try to use the computer's usb-c port it doesn't detect it
    MY laptop only has two usb-a ports and I need to use 3 ports so that's why I had a usb-a to usb-c adapter to connect for example my keyboard through the usb-c port with the adapter and this works correctly when I use it in windows (in the internal hard disk of the laptop I have windows and in an external disk I have ubuntu)

    and I don't know what I can do to make the usb-c port work in ubuntu

    lsusb output:
    Code:
    Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 003 Device 003: ID 0bda:b00b Realtek Semiconductor Corp. Realtek Bluetooth 4.2 Adapter
    Bus 003 Device 002: ID 04f2:b654 Chicony Electronics Co., Ltd HP IR Camera
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 002: ID 152d:0578 JMicron Technology Corp. / JMicron USA Technology Corp. JMS578 SATA 6Gb/s
    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 001 Device 003: ID 04f2:b653 Chicony Electronics Co., Ltd HP Wide Vision HD Camera
    Bus 001 Device 009: ID 320f:5060 Evision RGB Keyboard
    Bus 001 Device 008: ID 18f8:0f97 [Maxxter] Optical Gaming Mouse [Xtrem]
    Bus 001 Device 004: ID 1a40:0101 Terminus Technology Inc. Hub
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    I see a keyboard, a mouse and a "Terminus Technology Inc. Hub"... But you would think that it would be something off of Bus 002, not off Bus 001, like I'm seeing. IDK yet.

    "Concurrent coexistence of Windows, Linux and UNIX..." || Ubuntu user # 33563, Linux user # 533637
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  3. #3
    Join Date
    Mar 2023
    Beans
    9

    Re: USB-C Port not working in ubuntu

    oh true that when I executed the lsusb command I had the mouse and keyboard connected with a usb hub that I had lying around but that I don't use since it's old and doesn't work very well

    I already edited the post and the result of the lsusb command appears, now with the keyboard connected via usb-c

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