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Thread: How do I remove failed update files?

  1. #1
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    How do I remove failed update files?

    Hello

    When I try to run Software Updater I get an error message 'Package operation failed'

    The files concerned are:-



    How can I remove these please and check/fix the system? Ubuntu AMD64bit Jelly
    Attached Images Attached Images

  2. #2
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    Re: How do I remove failed update files?

    Use the terminal to run command
    sudo apt update && apt list --upgradable
    and copy back here the full output text. Please use code tags as shown in my signature below.

    This will show us a lot more detail of the current situation than a GUI method.

  3. #3
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    Re: How do I remove failed update files?

    Quote Originally Posted by ajgreeny View Post
    Use the terminal to run command
    sudo apt update && apt list --upgradable
    and copy back here the full output text. Please use code tags as shown in my signature below.

    This will show us a lot more detail of the current situation than a GUI method.
    Code:
    $ sudo apt update && apt list --upgradeable
    returns:-
    Hit:1 http://gb.archive.ubuntu.com/ubuntu jammy InRelease
    Hit:2 http://gb.archive.ubuntu.com/ubuntu jammy-updates InRelease
    Hit:3 http://gb.archive.ubuntu.com/ubuntu jammy-backports InRelease
    Hit:4 http://security.ubuntu.com/ubuntu jammy-security InRelease
    Hit:5 http://gb.archive.ubuntu.com/ubuntu jammy-security InRelease
    Hit:6 https://esm.ubuntu.com/infra/ubuntu jammy-infra-security InRelease
    Hit:7 https://esm.ubuntu.com/infra/ubuntu jammy-infra-updates InRelease
    Reading package lists... Done
    Building dependency tree... Done
    Reading state information... Done
    2 packages can be upgraded. Run 'apt list --upgradable' to see them.
    Listing... Done
    libnih-dbus1/jammy 1.0.3-12build1 amd64 [upgradable from: 1.0.3-6ubuntu2]
    libnih1/jammy 1.0.3-12build1 amd64 [upgradable from: 1.0.3-6ubuntu2]

  4. #4
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    Re: How do I remove failed update files?

    My apologies, I should have added the command
    Code:
    sudo apt full-upgrade
    to the original so run that now and I suspect will simply show that the two packages have been held back (temporarily) as a result of phased updates.

    I never use the Software Updater so I do not know for sure but it appears that SU does not override phased updates.

    Just ignore those two packages for the moment and they will soon update just like everything else.
    See https://askubuntu.com/questions/1431...buntu-use-them for some more details of this.

  5. #5
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    Re: How do I remove failed update files?

    Quote Originally Posted by ajgreeny View Post
    My apologies, I should have added the command
    Code:
    sudo apt full-upgrade
    to the original so run that now and I suspect will simply show that the two packages have been held back (temporarily) as a result of phased updates.

    I never use the Software Updater so I do not know for sure but it appears that SU does not override phased updates.

    Just ignore those two packages for the moment and they will soon update just like everything else.
    See https://askubuntu.com/questions/1431...buntu-use-them for some more details of this.
    Code:
    sudo apt full-upgrade
    returned:-
    PHP Code:
    Building dependency tree... Done
    Reading state information
    ... Done
    Calculating upgrade
    ... Done
    #
    # News about significant security updates, features and services will
    # appear here to raise awareness and perhaps tease /r/Linux ;)
    # Use 'pro config set apt_news=false' to hide this and future APT news.
    #
    The following packages will be upgraded:
      
    libnih-dbus1 libnih1
    2 to upgrade
    0 to newly install0 to remove and 0 not to upgrade.
    Need to get 0 B/63.0 kB of archives.
    After this operation2,048 B of additional disk space will be used.
    Do 
    you want to continue? [Y/ny
    dpkg
    error processing archive /var/cache/apt/archives/libnih-dbus1_1.0.3-12build1_amd64.deb (--unpack):
     
    package libnih-dbus1:amd64 (1.0.3-12build1with field 'Multi-Arch: no' is not co-installable with libnih-dbus1 which has multiple installed instances
    dpkg
    error processing archive /var/cache/apt/archives/libnih1_1.0.3-12build1_amd64.deb (--unpack):
     
    package libnih1:amd64 (1.0.3-12build1with field 'Multi-Arch: no' is not co-in
    stallable with libnih1 which has multiple installed instances
    Errors were encountered 
    while processing:
     /var/
    cache/apt/archives/libnih-dbus1_1.0.3-12build1_amd64.deb
     
    /var/cache/apt/archives/libnih1_1.0.3-12build1_amd64.deb
    E
    Sub-process /usr/bin/dpkg returned an error code (1
    I don't understand the dpkg: error statements but if these are due to updates being held back for now then that is a learning point for me. Thank you very much for your time and Merry Christmas to you and yours!

  6. #6
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    Re: How do I remove failed update files?

    I think from that output
    Code:
    dpkg:*error*processing*archive*/var/cache/apt/archives/libnih-dbus1_1.0.3-12build1_amd64.deb*(--unpack):
    *package*libnih-dbus1:amd64*(1.0.3-12build1)*with*field*'Multi-Arch:*no'*is*not*co-installable*with*libnih-dbus1*which*has*multiple*installed*instances
    dpkg:*error*processing*archive*/var/cache/apt/archives/libnih1_1.0.3-12build1_amd64.deb*(--unpack):
    *package*libnih1:amd64*(1.0.3-12build1)*with*field*'Multi-Arch:*no'*is*not*co-in
    stallable*with*libnih1*which*has*multiple*installed*instances
    Errors*were*encountered*while*processing:
    */var/cache/apt/archives/libnih-dbus1_1.0.3-12build1_amd64.deb
    */var/cache/apt/archives/libnih1_1.0.3-12build1_amd64.deb
    you have corrupt or incorrect versions of the packages so need to uninstall those libnih packages and then remove whatever packages of that name you have in your apt archives and finally reinstall both.
    Try running commands
    Code:
    sudo apt purge libnih1
    sudo rm /var/cache/apt/archives libnih*
    sudo apt install libnih1 libnih-dbus1
    which should do all of those actions and tell us if it works or if those commands still give you errors.
    Last edited by ajgreeny; December 23rd, 2022 at 06:04 PM.

  7. #7
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    Re: How do I remove failed update files?

    Code:
    sudo apt clean
    cleans up the cache directory.
    If that fails, then try manually running the rm command ajgreeny posted.

    Anyway you ran into these:
    https://askubuntu.com/questions/1407...-22-04-upgrade
    https://bugs.launchpad.net/ubuntu/+s...h/+bug/1948346

    You can verify that you have multiple instances by running
    Code:
    dpkg -l | grep libnih
    See if any show as libnih1:i386 or libnih-dbus:i386
    You can remove those like so
    Code:
    sudo apt purge libnih1:i386 libnih-dbus:i386
    Splat Double Splat Triple Splat
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    Don't mind me, I'm only passing through.
    Once in a blue moon, I'm actually helpful
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  8. #8
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    Re: How do I remove failed update files?

    Quote Originally Posted by ajgreeny View Post
    I think from that output
    Code:
    dpkg:*error*processing*archive*/var/cache/apt/archives/libnih-dbus1_1.0.3-12build1_amd64.deb*(--unpack):
    *package*libnih-dbus1:amd64*(1.0.3-12build1)*with*field*'Multi-Arch:*no'*is*not*co-installable*with*libnih-dbus1*which*has*multiple*installed*instances
    dpkg:*error*processing*archive*/var/cache/apt/archives/libnih1_1.0.3-12build1_amd64.deb*(--unpack):
    *package*libnih1:amd64*(1.0.3-12build1)*with*field*'Multi-Arch:*no'*is*not*co-in
    stallable*with*libnih1*which*has*multiple*installed*instances
    Errors*were*encountered*while*processing:
    */var/cache/apt/archives/libnih-dbus1_1.0.3-12build1_amd64.deb
    */var/cache/apt/archives/libnih1_1.0.3-12build1_amd64.deb
    you have corrupt or incorrect versions of the packages so need to uninstall those libnih packages and then remove whatever packages of that name you have in your apt archives and finally reinstall both.
    Try running commands
    Code:
    sudo apt purge libnih1
    sudo rm /var/cache/apt/archives libnih*
    sudo apt install libnih1 libnih-dbus1
    which should do all of those actions and tell us if it works or if those commands still give you errors.
    I have a warning following the third command:-

    Code:
    sudo apt install libnih1 libnih-dbus1
    returned:-

    Reading package lists... Done
    Building dependency tree... Done
    Reading state information... Done
    The following NEW packages will be installed
    libnih-dbus1 libnih1
    0 to upgrade, 2 to newly install, 0 to remove and 0 not to upgrade.
    Need to get 0 B/63.0 kB of archives.
    After this operation, 196 kB of additional disk space will be used.
    Selecting previously unselected package libnih1.
    (Reading database ... 313034 files and directories currently installed.)
    Preparing to unpack .../libnih1_1.0.3-12build1_amd64.deb ...
    Unpacking libnih1 (1.0.3-12build1) ...
    Selecting previously unselected package libnih-dbus1.
    Preparing to unpack .../libnih-dbus1_1.0.3-12build1_amd64.deb ...
    Unpacking libnih-dbus1 (1.0.3-12build1) ...
    Setting up libnih1 (1.0.3-12build1) ...
    Setting up libnih-dbus1 (1.0.3-12build1) ...
    Processing triggers for libc-bin (2.35-0ubuntu3.1) ...
    W: APT had planned for dpkg to do more than it reported back (0 vs 9).
    Affected packages: libnih-dbus1:amd64 libnih1:amd64

  9. #9
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    Re: How do I remove failed update files?

    'The Software on the computer is up-to-date'

    You have both fixed it for me, Thank you Moderators! You are what makes Ubuntu invincible!

  10. #10
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    Re: How do I remove failed update files?

    Quote Originally Posted by deadflowr View Post
    Code:
    sudo apt clean
    cleans up the cache directory.
    If that fails, then try manually running the rm command ajgreeny posted.

    Anyway you ran into these:
    https://askubuntu.com/questions/1407...-22-04-upgrade
    https://bugs.launchpad.net/ubuntu/+s...h/+bug/1948346

    You can verify that you have multiple instances by running
    Code:
    dpkg -l | grep libnih
    See if any show as libnih1:i386 or libnih-dbus:i386
    You can remove those like so
    Code:
    sudo apt purge libnih1:i386 libnih-dbus:i386
    For the record:-

    Code:
    dpkg -l | grep libnih
    returned:-

    ii libnih-dbus1 1.0.3-12build1 amd64 NIH D-Bus Bindings Library
    ii libnih1 1.0.3-12build1 amd64 NIH Utility Library

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