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Thread: Newbie. Ubuntu 21.10 Gnome. Nautilus file manager not working right.

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  1. #1
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    Question Newbie. Ubuntu 21.10 Gnome. Nautilus file manager not working right.

    The Nautilus icon is on my taskbar. I'm using Gnome with the Dash To Dock plugin.

    When I click on the Nautilus icon it opens a file manager window, but there's no orange line under the icon. Also, the "hover over icon" function isn't working. That means, when I hover my mouse over the icon, the open windows don't pop out. These problems started right after I upgraded from 21.04 to 21.10. Anyway to fix this?

    I did a google search for this problem but didn't find anything relevant.

    When I use the Dolphin file manager, it works properly. But Dolphin doesn't offer the "Other Locations" option which I often use.
    Last edited by Advait; February 5th, 2022 at 11:36 AM.
    MSI Bravo 15 AMD Ryzen 7 4800H 15.6" 40GB A4DDR-212IN, 2TB nvme (Ubuntu 22.04 LTS Gnome) and 500GB nvme (also Ubuntu 22.04 LTS Gnome as a backup)

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  2. #2
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    Re: Newbie. Ubuntu 21.10 Gnome. Nautilus file manager not working right.

    If you are really new to Ubuntu, it is best to stay with the LTS releases. The current LTS is 20.04 and it has 3 more years of standard support unlike the releases you've been running which have 9 months of total support, which typically means 6 months of use.

    I don't know that 20.04 Nautilus works as you desire. I barely, if ever, use file managers. This post is more about carefully choosing to run LTS releases, not short-term, "hold my beer" and "lookie here" releases.

  3. #3
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    Re: Newbie. Ubuntu 21.10 Gnome. Nautilus file manager not working right.

    I haven't considered LTS releases but they may be a better option for me as a newbie. I'll research. Thx!
    MSI Bravo 15 AMD Ryzen 7 4800H 15.6" 40GB A4DDR-212IN, 2TB nvme (Ubuntu 22.04 LTS Gnome) and 500GB nvme (also Ubuntu 22.04 LTS Gnome as a backup)

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  4. #4
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    Re: Newbie. Ubuntu 21.10 Gnome. Nautilus file manager not working right.

    I'm a 25+ yr Linux user, admin and programmer. I only use LTS for anything important.

    The non-LTS releases are for seeing what is coming or if my hardware is so bleeding edge that there's no method of HW support other than using a non-LTS release. In general, I wait at least a year before getting something new and even then, I'll research the important things (like the chips used in a NIC) to avoid compatibility issues. I've been burned too many times. I know not to trust "Supports Linux" on a box, since it could easily be a 4 yr old kernel that had the support, but nothing newer. Actually had exactly that issue with a RAID card. The vendor plastered "Linux Supported!" all over the box and it was a well-known, but not high-end, RAID company. The RAID aspects never worked, BTW. Thankfully, the JBOD modes did work fine and I learned why all Linux people say to avoid HW-RAID and use SW-RAID. It is actually a blessing that HW-RAID support didn't work, I've learned. When the RAID card died (all cards die), I didn't lose any data and just connected the array to different ports inside the system. I've also moved the array twice - it is on the 3rd system now, but soon to be moved again to a Ryzen (the 4th system). I wouldn't have been able to do that with HW-RAID without risking new drivers and data access changes (total data loss).

  5. #5
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    Re: Newbie. Ubuntu 21.10 Gnome. Nautilus file manager not working right.

    13 year user here and I learned a long time ago to only use the LTS releases.

  6. #6
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    Re: Newbie. Ubuntu 21.10 Gnome. Nautilus file manager not working right.

    1. I have a perhaps irrational desire to have the latest versions of Ubuntu with a newer kernel. My historical experience is that upgrading from one release to the next usually causes only minimal problems. Having the latest versions outweigh the problems (almost always).

    2. If problems do arise, that means I learn more about Linux/Ubuntu as I resolve the problems with the help of the wonderful Linux community. That's a plus.

    3. I always use Clonezilla to make multiple full images of my system drive right before I upgrade. So if an upgrade goes bad, I just restore from an image. Easy.

    Now back to my original question: If anyone can help solve my issue, would be great. Thanks!
    Last edited by howefield; February 6th, 2022 at 05:25 PM. Reason: posts merged.
    MSI Bravo 15 AMD Ryzen 7 4800H 15.6" 40GB A4DDR-212IN, 2TB nvme (Ubuntu 22.04 LTS Gnome) and 500GB nvme (also Ubuntu 22.04 LTS Gnome as a backup)

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  7. #7
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    Re: Newbie. Ubuntu 21.10 Gnome. Nautilus file manager not working right.

    Could you post the list of installed GNOME Shell extensions? If you have installed them via apt, you can invoke dpkg:
    Code:
    dpkg --list 'gnome-shell-extension*'
    Also, try creating a new user and see if the problem persists.

    Are you affected by this bug?

  8. #8
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    Re: Newbie. Ubuntu 21.10 Gnome. Nautilus file manager not working right.

    Quote Originally Posted by KBar View Post
    Could you post the list of installed GNOME Shell extensions? If you have installed them via apt, you can invoke dpkg:
    Code:
    dpkg --list 'gnome-shell-extension*'
    Sure, see below. Anything interesting?


    Code:
    advait@advait-Bravo-15-A4DDR:~$ dpkg --list 'gnome-shell-extension*'
    Desired=Unknown/Install/Remove/Purge/Hold
    | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
    |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
    ||/ Name                                     Version       Architecture Description
    +++-========================================-=============-============-==================================================================
    ii  gnome-shell-extension-appindicator       40-1          all          AppIndicator, KStatusNotifierItem and tray support for GNOME Shell
    un  gnome-shell-extension-autohidetopbar     <none>        <none>       (no description available)
    un  gnome-shell-extension-caffeine           <none>        <none>       (no description available)
    un  gnome-shell-extension-dash-to-panel      <none>        <none>       (no description available)
    un  gnome-shell-extension-dashtodock         <none>        <none>       (no description available)
    un  gnome-shell-extension-desktop-icons      <none>        <none>       (no description available)
    ii  gnome-shell-extension-desktop-icons-ng   20-0ubuntu3   all          desktop icon support for GNOME Shell
    un  gnome-shell-extension-gamemode           <none>        <none>       (no description available)
    un  gnome-shell-extension-multi-monitors     <none>        <none>       (no description available)
    un  gnome-shell-extension-pixelsaver         <none>        <none>       (no description available)
    ii  gnome-shell-extension-prefs              40.5-1ubuntu2 amd64        tool to enable / disable GNOME Shell extensions
    un  gnome-shell-extension-taskbar            <none>        <none>       (no description available)
    un  gnome-shell-extension-top-icons-plus     <none>        <none>       (no description available)
    ii  gnome-shell-extension-ubuntu-dock        70~ubuntu3    all          Ubuntu Dock for GNOME Shell
    un  gnome-shell-extension-workspaces-to-dock <none>        <none>       (no description available)
    un  gnome-shell-extensions                   <none>        <none>       (no description available)
    advait@advait-Bravo-15-A4DDR:~$
    MSI Bravo 15 AMD Ryzen 7 4800H 15.6" 40GB A4DDR-212IN, 2TB nvme (Ubuntu 22.04 LTS Gnome) and 500GB nvme (also Ubuntu 22.04 LTS Gnome as a backup)

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  9. #9
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    Re: Newbie. Ubuntu 21.10 Gnome. Nautilus file manager not working right.

    Quote Originally Posted by KBar View Post
    Also, try creating a new user and see if the problem persists.
    Update: I created a new Standard user and switched. Nautilus was operating normally. The multiple dots were appearing and the mouse hover worked normally (the open window thumbnails appeared). However, it looked different cuz I'm using Dash to Dock and the new user isn't. I expected that, of course.

    So, how to fix?
    -----------------
    Hmmm.. Creating a new user... Never done that before. Let me start google searching how and I'll report back.

    Any security risks in creating a new user?
    Last edited by Advait; February 6th, 2022 at 04:37 PM.
    MSI Bravo 15 AMD Ryzen 7 4800H 15.6" 40GB A4DDR-212IN, 2TB nvme (Ubuntu 22.04 LTS Gnome) and 500GB nvme (also Ubuntu 22.04 LTS Gnome as a backup)

    Here, There and Everywhere.

  10. #10
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    Re: Newbie. Ubuntu 21.10 Gnome. Nautilus file manager not working right.

    there's no orange line under the icon. Also, the "hover over icon" function isn't working.
    As to the "hover over icon" function, all you should get by hovering is the name of the application as given in it's .desktop file. If you want to see window previews, right-click the icon and select "All Windows" (see attached image).

    The orange line may be the window counter. Mine are white dots. Check the appearance tab in dash to dock preferences and try the various settings.

    Realize that the workings of Dash to Dock can change from version to version.
    Attached Images Attached Images

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